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3-star beach hotel with restaurant, near English Beach
Looking a bit retro and poss a little tired. Stayed here as an emergency during calima…
Feb 22, 2020
No fridge in room. Uncleared tables in the canteen. Coffee machines not working properly.…
Jan 20, 2020
This property advises that it adheres to Safe Tourism Certified (Spain) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
WiFi is available in guestrooms for EUR 20 per week (rates may vary)
WiFi is available in public areas for EUR 20 per week (rates may vary)
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Repeat visit. Excellent value half board package
christopher, 4 night trip, Jan 5, 2020
Verified Hotels.com guest review
The room looked better on pictures. There was no mini bar in the room unlike mentioned on the website. The bathroom need maintenance: The bath tub is patched up and the ceiling seems to have a bit of mold. The Bath tap come out of the wall. There is 20-25cm gap between the toilet and wall putting the toilet right on your way when getting out of the shower. It's not practical ! I paid 18€ for internet access on my phone in the room which didn't work most of the time and was slow when it worked. You are apparently able to stream movies (I didn't try) but it was already difficult to download a normal web page. The breakfast organisation could be better. You queue because they allocate you a table. However, when you are alone, the time you go get you food the table has been allocated to someone else (as I wasn't there obviously) and you end up seating at an empty table like you would have done without queuing. The door giving access to the beach and restaurant open using your room card. But it is locked after midnight or 1am so you have to walk all around the complex to enter via the reception entrance and it's not a short walk. Rules are unnecessarily too strict and I think some are inappropriate. For example: Water bottle purchased outside the hotel are not permitted to be consumed in the room and they reserve the right to charge the cost of each bottle; knowing that they advise you not to drink tap water in the hotel.
7 night trip with friends, Dec 29, 2019
Verified Hotels.com guest review
Nice hotel with very friendly staff.
Gareth, 7 night trip with friends, Nov 9, 2019
Verified Hotels.com guest review
The communal areas of the hotel were kept clean and the rooms were cleaned daily however we found baby cockroaches in our bathroom and parent ones in the corridor. Our room was small and in need of several repairs/refurbishments. The rules at the hotel make you feel like a criminal, you have to sign a contract before you check in stating you will adhere to the rules such as not drinking anything not bought from the hotel, not even water, unless you pay an extra charge. You have to put a deposit down for anything that is not nailed down such as the tv remote and bath plug! The staff were mainly friendly, but their English limited as most guests were Spanish. This includes reception staff who although helpful usually appeared annoyed that they had to help you. The food was great although not labelled correctly or at all, so but of a guessing game! Worth going all inclusive as drinks were expensive. Pools were lovely, lots of sun loungers and lifeguards always working. Entertainment was ok, usual activities plan during the day of aqua aroebics darts etc mini club at night, piano player most evenings and an occasional act. Definitely aimed at the 50+ clientele, theee were no fun adult games or chart music. The lighting in the bar was terribly bright and made it feel like a canteen. It’s alsi located a good 25 minute walk to any lively bars, including lots of steps. But taxi was only €3/4. Considering the price, I was happy with my stay, but wouldn’t stay again.
Emma, 8 night trip with friends, Feb 22, 2019
Verified Hotels.com guest review
All was OK, clean room, good food, friendly staff and one of the pool heated perfectly for winter months. I recommend!
Damir, 10 night family trip, Feb 15, 2019
Verified Hotels.com guest review
This is more of a retirement home than a hotel. Everything is catered towards an elderly population. Front desk staff was very rude right from the second we walked in and didn’t even smile despite our best efforts to lighten the mood. The staff at the restaurant was also very curt and extremely rude. We felt very unwelcome during our entire stay. If you are a vegetarian, don’t reserve any meals at the hotel’s restaurant. You will have to live on salads. Nobody at this hotel is willing to make any extra efforts to accommodate your needs. The Conceirge is non-existent. There’s just a table that is very rarely occupied by representatives from travel companies, that speak only one particular language (never English). That same table is used for card games later in the day so there’s literally nobody if you have to make any plans or ask for information. It just constantly feels like the staff wishes you weren’t there, or they wish that you were an old white person. It’s the sad truth.
4 night family trip, Dec 21, 2018
Verified Expedia guest review
Les piscines très bien et l'empklacement. Notre arrivée à la réception, pas beaucoup d'info pratique concernant notre séjour. Contrairement a ce qui est indiqué sur votre site pas de mini bar dans la chambre.
3 night trip with friends, Mar 11, 2020
Verified Ebookers guest review
Siamo stati in coppia. I letti spaccano la schiena e sono pure separati. I mobili erano tutti veramente demode ed alcuni anche malmessi. Da scegliere assolutamente con vista mare altrimenti la vista autostrada ! Wifi a pagamento nel 2020 a 6€ al giorno, era 6 o7 anni che non mi veniva chiesto il pagamento di internet! Per quanto riguarda il ristorante una garanzia c'è ... e cioè che si esce sempre pieni di aromi di fritto e grigliato ! La colazione forse va bene per gli inglesi, la roba salata potrebbe andare bene mentre le paste, lo yogurt ecc lascia a desiderare. Ognitanto la frutta la mattina andava bene. Variazioni di mangiare inesistente la mattina così come la sera. Il personale invece si dava sempre da fare. Parcheggio gratis se si trova posto. Spiaggia tranquilla, pulita e vicinissima. Le dune a 20minuti a piedi. Diversi ristoranti nelle vicinanze. Piscine pulite e ampie, ed il giardino curato. Le signore delle pulizie sono lodevoli. In definitiva se non si danno una svegliata noi non ci torneremmo.
catalin mihai, 14 night trip, Feb 29, 2020
Verified Hotels.com guest review
Långsam incheckning. Receptionisten pratade otydlig engelska och försökte förklara att jag behövde visa hela dokumentet av bokningen. Vilket inte framgått någonstans i bokningen. Samarbetet mellan hotels.com och hotellet kan inte varit så bra, då jag alla andra gånger jag bokat endast behöver lämna fram passet. Jag sa att jag inte hade det på papper men hade det på mailen. Mitt internet funkade inte och wifi kostade på hotellet. Tänkte hotellet kunde hjälpa mig med internet tillfälligt så jag kunde ge hennes vad hon behövde men icke. Fick en lapp med mailadress till receptionen och hon sa att jag skulle maila min bokning när jag hade internet. Märkligt när man har lämnat både pass och bokningsnummer och det ändå inte räcker. Rummet i sig var städat och sköna sängar, bra temperatur. Lakan och handdukar byts ej varje dag dock. Vissa dagar kom städerskan tidigt, och man hade inte ens hunnit göra sig klar på rummet. Andra dagar kom de på em. När man hade satt upp en "stör ej" kom de ändå in vilket är konstigt. Fick säga till om handdukar en gång då de glömde. Hade frukost och middag. Bra utbud för det priset. Dålig service på middagen. Vi var 7 men de ville att vi skulle ta olika bord. Sura miner när vi satt oss vid ett bord där vi fick plats. Väldigt högljudd matsal och personalen låter mkt med disken och tappar ofta saker i golvet. Man kände att de ville bli av med gästerna fort. Upplyst och tråkig bar/sällskapsrum. Biljard och pingis kostar extra i spelrum.
9 night family trip, Jan 1, 2020
Verified Hotels.com guest review
juan antonio, 4 night family trip, Dec 21, 2019
Verified Hotels.com guest review