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Hotel Charles

Photo gallery for Hotel Charles

Exterior
Breakfast, lunch and brunch served
Premier Double Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Breakfast area
Classic Double Room | Bathroom | Hair dryer

Overview of Hotel Charles

Hotel Charles

3.0 star property
3-star guesthouse in Cape Town City Centre with restaurant
8,4 out of 10 Very good
8,4/10 Very good

75 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • Non-smoking
Map
137 Waterkant Street, De Waterkant, Cape Town, Western Cape, 8000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Self parking
  • Airport shuttle
  • Car rentals on site
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar
  • Bathtub or shower
  • Self parking (surcharge)

Room options

About this area

What's nearby

  • In Cape Town City Centre
  • Long Street - 1 min drive
  • Cape Town International Convention Centre - 1 min drive
  • Cape Town Cruise Terminal - 3 min drive
  • Two Oceans Aquarium - 3 min drive
  • Cape Town Stadium - 3 min drive
  • Table Mountain - 8 min drive
  • Camps Bay Beach - 14 min drive
  • Clifton Bay Beach - 16 min drive
  • University of Cape Town - 7 min drive
  • Kirstenbosch National Botanical Gardens - 19 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 22 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Manhattan - 1 min walk
  • Origin Coffee Roasting - 2 min walk
  • Bootleggers Coffee Company - Cape Quarter - 1 min walk
  • Loading Bay - 2 min walk
  • Cattle Baron - 2 min walk
Map

About this property

Hotel Charles

Hotel Charles features an airport shuttle and puts you 3.6 mi (5.8 km) from Table Mountain and 4.3 mi (6.9 km) from Camps Bay Beach. Guests looking for a bite to eat can check out Cafe Charles, which serves breakfast and lunch. Fellow travelers like the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and lunch
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (8 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 80 per night)
  • Free offsite parking within 328 ft
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace

Room amenities

Home comfort

  • Fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Charles - This restaurant serves breakfast, brunch, and lunch.

Fees & policies

Refundable deposits

  • Deposit: ZAR 300 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-in between 6:00 PM and midnight can be arranged for an extra charge of ZAR 250
  • Late check-out can be arranged for an extra charge of ZAR 250.00

Parking

  • Self parking costs ZAR 80 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Charles Cape Town
Charles Guest House Cape Town
Charles Guest House Guesthouse Cape Town
Charles Guest House Guesthouse
Hotel Charles Cape Town
The Charles Guest House
Hotel Charles Guesthouse
Hotel Charles Guesthouse Cape Town

Frequently asked questions

Does Hotel Charles offer free cancellation for a full refund?
Yes, Hotel Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Charles?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Charles?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Charles?
Yes. Self parking costs ZAR 80 per night.
Is airport shuttle service offered by Hotel Charles?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Charles?
You can check in from 3:00 PM - 6:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of ZAR 250.00.
Is there an onsite casino at Hotel Charles?
No, this guesthouse doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
What is there to do at Hotel Charles and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Charles?
Yes, there's an onsite restaurant, Cafe Charles.
What's the area around Hotel Charles like?
Hotel Charles is a short 2-minute walk from Table Mountain National Park and 7 minutes' walk from Greenmarket Square. Travelers say this guesthouse is in a good location.

Reviews

8,4

Very good

8,7/10

Cleanliness

8,5/10

Staff & service

10,0/10

Amenities

8,1/10

Property conditions & facilities

Reviews

10/10 Exceptional

Pleasant and lively.
The place is fun and friendly and the area very lively. The rooms are all different and the one on the ground floor can be quite noisy withe the café life and the cars in the streets.
Huguette, 2-night trip
Verified Hotels.com guest review

2/10 Poor

worst hospitality in Cape town
Never properly checked me in. Didn’t inform me of a door code. I found out at 2am that there was no way to enter the hotel. None of the phone number worked to contact staff. Poorly organized all around. In the morning I was told “oh well, they can’t remember if they told me about the door code or not.” Not even a sorry that happened. That I’m a single girl, in a foreign country,locked out. Just that I could use the breakfast voucher they gave me at checkin. No compassion, just arrogance.
Khadijah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gerri, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect accommodation for the CTCT.
Great location for my stay when doing the CTCT. Close to registration as well as both the start and finish it makes for a fine location for the race. Room has plenty of space and is well equipped. Also very close to the V&A so plenty of places to eat and activities to do.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay at Charles guest house
Location was perfect for the business I attended. Very central to the waterfront and convention centre.
Taher, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was a nice bright space with a seating area and kitchenette. Excellent value for the money in a nice neighbourhood
1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice hotel, probably not the best room
Location was good and the room was furnished nicely, unfortunately it opened up to the internal courtyard where they ran the loud coffee machine early in the morning. The room was quite warm even though it was not a hot night, and compounded by the thick winter duvet in the middle of summer.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice
Very pleasant place. Good vibe.
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

2/10 Poor

Stay clear
We were very excited to stay at the Charles. We know the area well and the guest house and little restaurant always seemed quite quaint. It was a very unfortunate choice. The guest house and restaurant merge and unfortunately it means that two rooms face an open coffee area and the kitchen. It was LOUD. The noise subsided around 17:00 only to erupt with vehemence very, very early in the morning. It sounded as though the coffee machine was right next to the bed and staff chattered and laughed very loudly. We informed the manager who only shrugged and said they always (!) have a problem with those two rooms and he had car troubles, so couldn't be at work in time to ask the staff to make less noise. He did offer us two free coffees for the inconvenience... To make matters worse, the colour coding of the shower tap is switched around which means that we wasted a fair amount of water while waiting for hot water. Surely this is something you can fix (especially during a drought) or at least inform the guests? Stay. Clear.
Carina, 1-night romance trip
Verified Hotels.com guest review