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1 room, 2 adults

The Charles Guest House

3-star3 stars
137 Waterkant Street, De Waterkant, Cape Town, Western Cape, 8000, South Africa

3-star guesthouse, convenient to Long Street
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Food
Delicious food
Service
Fantastic service
Location
Great location
Comfort
More comfort would be nice

The Charles Guest House

from ZAR 960
  • Classic Room
  • Luxury Room, 1 King Bed
  • Budget Room

What’s around The Charles Guest House

Landmarks

  • In Cape Town City Centre
  • Victoria and Alfred Waterfront - 25 min walk
  • Long Street - 7 min walk
  • Greenmarket Square - 12 min walk
  • Cape Town International Convention Centre - 14 min walk
  • Castle of Good Hope - 19 min walk
  • Kloof Street - 20 min walk
  • Cape Town Stadium - 21 min walk

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 23 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 27 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 9 rooms
  • Arranged over 2 floors

Check-in and check-out

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11 AM
The front desk is open daily from 8:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, go to 137 Waterkant St
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (8 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Rooftop terrace
Languages Spoken
  • English

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Charles Guest House’s small print

Also known as

  • Charles Cape Town
  • Charles Guest House Cape Town
  • Charles Guest House Guesthouse Cape Town
  • Charles Guest House Guesthouse
  • The Charles Cape Town
  • The Charles Guest House Cape Town
  • The Charles Guest House Guesthouse
  • The Charles Guest House Guesthouse Cape Town

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Deposit: ZAR 300 per stay

Optional extras

Late check-out can be arranged for an extra charge of ZAR 250.00 (subject to availability)

Self parking costs ZAR 80 per night

Parking is available nearby and costs ZAR 5 per hour

Cooked-to-order breakfast is offered for an extra charge of ZAR 120 for adults and ZAR 120 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7,8 From 25 reviews

Poor 2,0
Stay clear
We were very excited to stay at the Charles. We know the area well and the guest house and little restaurant always seemed quite quaint. It was a very unfortunate choice. The guest house and restaurant merge and unfortunately it means that two rooms face an open coffee area and the kitchen. It was LOUD. The noise subsided around 17:00 only to erupt with vehemence very, very early in the morning. It sounded as though the coffee machine was right next to the bed and staff chattered and laughed very loudly. We informed the manager who only shrugged and said they always (!) have a problem with those two rooms and he had car troubles, so couldn't be at work in time to ask the staff to make less noise. He did offer us two free coffees for the inconvenience... To make matters worse, the colour coding of the shower tap is switched around which means that we wasted a fair amount of water while waiting for hot water. Surely this is something you can fix (especially during a drought) or at least inform the guests? Stay. Clear.
Carina, za1 night romance trip
Good 6,0
Good, not great
Mouldy smell in room Shower door not closing properly - leaking water onto floor Very noisy room - understandable based on location. Did not bother me, but may concern others. Toiletpaper used to seal windows Some of the blinds need some care Overall room quality good at the price paid wad acceptable. The employees are friendly. The room served its purpose. For the area the price was very good and the room not in a horribl shape, but it does need a bit of maintenance
za2 night trip
Very good 8,0
One night stay
Stay was ok although the bathrooms smelt a bit. Also the extractor fan in bathroom very noisy.
Bernard, za1 night romance trip
Good 6,0
Lovely boutique hotel in the heart of De Waterkant
Lovely little boutique hotel. Great location for access to the restaurants and bars in De Waterkant. Easy access to the MyCiti bus network. Excellent breakfast spot as well.
Rico, zaRomance trip
Poor 2,0
worst hospitality in Cape town
Never properly checked me in. Didn’t inform me of a door code. I found out at 2am that there was no way to enter the hotel. None of the phone number worked to contact staff. Poorly organized all around. In the morning I was told “oh well, they can’t remember if they told me about the door code or not.” Not even a sorry that happened. That I’m a single girl, in a foreign country,locked out. Just that I could use the breakfast voucher they gave me at checkin. No compassion, just arrogance.
Khadijah, us1 night trip

The Charles Guest House

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