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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Somerset Emerald City Suzhou

4,5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No 436 Changjiang Road Suzhou New Distri, Suzhou, Jiangsu, 215011, China

Luxury apartment with kitchen, near Hanshan Temple
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Value
Best value for money
Location
Great location
Food
Delicious food
Room
Great room

Somerset Emerald City Suzhou

  • One Bedroom Premier Suite
  • One Bedroom Executive Suite
  • Studio Executive Suite
  • Studio Premier Suite

What’s around Somerset Emerald City Suzhou

Landmarks

  • In Gao Xin District
  • Hanshan Temple - 42 min walk
  • Shantang Street - 4.4 mi / 7 km
  • Tiger Hill - 4.4 mi / 7 km
  • Suzhou University - 6.4 mi / 10.2 km
  • Humble Administrator's Garden - 6.9 mi / 11 km
  • Suzhou Museum - 6.9 mi / 11.2 km
  • Suzhou International Expo Center - 11.4 mi / 18.4 km

Getting around

  • Pudong Intl. Airport (PVG) - 93 min drive
  • Wuxi (WUX-Shuofang) - 28 min drive
  • Suzhou Railway Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 215 apartments
  • Arranged over 15 floors

Arriving/leaving

  • Check-in time 2 PM-2:00 PM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Japanese.

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Braille signage
Languages Spoken
  • Chinese
  • English
  • Japanese

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate dining area
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Somerset Emerald City Suzhou’s small print

Also known as

  • Somerset Emerald
  • Somerset Emerald City Suzhou
  • Somerset Emerald Hotel
  • Somerset Emerald Hotel Suzhou City
  • Somerset Emerald City Suzhou Aparthotel
  • Somerset Emerald Aparthotel
  • Somerset Emerald City Suzhou Suzhou
  • Somerset Emerald City Suzhou Aparthotel
  • Somerset Emerald City Suzhou Aparthotel Suzhou

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 80 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Somerset Emerald City Suzhou

  • Does Somerset Emerald City Suzhou offer free cancellation for a full refund?
    Yes, Somerset Emerald City Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Somerset Emerald City Suzhou?
    Yes, there's free self parking.
  • Are pets allowed at Somerset Emerald City Suzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Somerset Emerald City Suzhou?
    You can check in from 2 PM to 2:00 PM. Check-out time is noon.
  • Is airport shuttle service offered by Somerset Emerald City Suzhou?
    Yes, an airport shuttle is available. The charge is CNY 650 per vehicle roundtrip.
  • What is there to do near Somerset Emerald City Suzhou?
    Recommended spots to visit include Hanshan Temple (2.2 mi) and Shantang Street (4.4 mi), along with Tiger Hill (4.4 mi) and Suzhou University (6.4 mi).

Recent reviews

Fabulous 8,8 From 60 reviews

Very good 8,0
Good standard great location
Business
ie4 night business trip
Very good 8,0
Business trip to Suzhou
Great with Mall and other facilities in close proximity.
Ricky, sg2 night business trip
Very good 8,0
Nice place to stay
Convenient location
sg1 night business trip
Good 6,0
Suzhou Somerset spring 2018.
Clean enough. Nice gym. Basic breakfast. Pure wifi, hardly works in busy hours. Nice surrounding area.
Vadim, caBusiness trip
Exceptional 10,0
Great area
Very good hotel. Good balcony. Excellent breakfast. Next to shopping mall. Plenty of restaurant. Convenient store nearby. Cannot ask for a better location.
Andrew E, myBusiness trip
Very good 8,0
Good will definitely stay again
We booked this hotel for a weekend trip from Shanghai. The location is excellent right next to the Emerald City Mall so it was convenient to go find food or fill up the day with shopping activities. The staff was very friendly and they have taxi service so it was very convenient to go around the city. Breakfast was good. not as many options to choose from but doable. The only downside to our stay was we were supposed to have a balcony but since the hotel exterior was being repaired the balcony was not accessible. They did not inform us this until we arrived at our room and there was a note in the room.
us1 night family trip

Somerset Emerald City Suzhou

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