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1 room, 2 adults

Novotel Marrakech Hivernage

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Microwave
  • Sofa bed
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000, Morocco

4-star hotel with outdoor pool, near Avenue Mohamed VI
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Microwave
    • Sofa bed
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff very friendly, polite and helpful. Location is goodFeb 14, 2020
  • The location was great and some of the staff were as well. But the place is run down and…Jan 15, 2020

Novotel Marrakech Hivernage

from ZAR 1,192
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Deluxe Room, 1 Double Bed with Sofa bed
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Superior Twin Room, Multiple Beds

What’s around Novotel Marrakech Hivernage

Landmarks

  • In Hivernage
  • Marrakech Plaza - 18 min walk
  • Jemaa el-Fnaa - 19 min walk
  • Avenue Mohamed VI - 9 min walk
  • Menara Mall - 12 min walk
  • Palais des Congres - 17 min walk
  • Carré Eden Shopping Center - 21 min walk
  • Menara Gardens - 24 min walk

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • 1 per room

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool umbrellas
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Arabic
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Bazz'art - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.

Comptoir Nomade - Onsite bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Marrakech Hivernage’s small print

Also known as

  • Suite Novotel Hotel Marrakech
  • Novotel Marrakech Hivernage Hotel Marrakech
  • Suite Novotel Marrakech
  • Suite Novotel Marrakech Hotel Marrakech
  • Novotel Suites Marrakech Hotel
  • Novotel Suites Marrakech
  • Novotel Marrakech Hivernage Hotel
  • Novotel Marrakech Hivernage
  • Novotel Marrakech Hivernage Hotel
  • Novotel Marrakech Hivernage Marrakech

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Rollaway beds are available for MAD 150.0 per night

Buffet breakfast is offered for an extra charge of MAD 90 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MAD 100 per pet, per day

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Marrakech Hivernage

  • Does Novotel Marrakech Hivernage offer free cancellation for a full refund?
    Yes, Novotel Marrakech Hivernage does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Marrakech Hivernage?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Novotel Marrakech Hivernage?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Marrakech Hivernage?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of MAD 100 per pet, per day.
  • What are the check-in and check-out times at Novotel Marrakech Hivernage?
    You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Marrakech Hivernage?
    Yes, there's an onsite restaurant, Bazz'art. Nearby restaurants include Lotus Club Marrakech (5-min walk), Mama Afrika (12-min walk), and Katsura (12-min walk).
  • Is there an onsite casino at Novotel Marrakech Hivernage?
    No, this hotel doesn't have a casino, but Casino de Marrakech (1-min walk) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
  • What is there to do at Novotel Marrakech Hivernage and nearby?
    Novotel Marrakech Hivernage has an outdoor pool and a fitness center, as well as a garden.

Recent reviews

Good 7,6 From 83 reviews

Very good 8,0
Even though it looks modern and grand hotel, rooms were not of good quality, some of the rooms we got had curtains not properly hanged, other did not proper curtains at all. There were other items (tables and tiles in the bathroom that looked worn and broken (they were repaired but poorly)
gb1 night trip
Very good 8,0
Would stay again. Once pool is sorted.
Comfy and great location. The hotel pool was being renovated which meant it was useless and took away the relaxing element of staying there. They did offer me to use their sister hotel pool but it’s was a short walk away. I would stay here again. The breakfast was good and the hotel is really arty to stay at. The room is big and comfy bed. I would suggest you stay in pool view room to avoid noise from nearby clubs / bars and cars late at night. I would stay here again. The staff are helpful.
gb4 night trip
Very good 8,0
localization and clean very good buffet breakfast
oscar, us1 night family trip
Good 6,0
Waiting on change
Angela, gb1 night romance trip
Very good 8,0
Marrakesh business trip
I've used this hotel twice now for short business trips. it's well located a short walk away from the old city and close to the airport a short cab ride away. Pool is good. staff are friendly and attentive and the restaurant has a nice choice of food and drinks - some other reviews moan about standard of rooms and hotel - i found everything to be of a good standard and will stay again.
david, gb1 night business trip
Poor 2,0
At check in we felt bad sleeping in that room. Carpet was stained all over and felt gross. Room was warm, ac vent away from the vent by the front door, amenities was only shampoo and soap. At check out we had to request for a receipt and it eas a big issue
us3 night romance trip
Good 6,0
Poor room design--no bedside table and couldn't easily reach the curtains as TV in the way. Duvet old and filling extremely lumpy with patches with no filling at all-it should have been thrown out long ago. Air-con ineffective. Service offhand. Drinks in restaurant took ages to arrive. At breakfast I asked where the hot water for tea was.The guy just pointed vaguely leaving me to work out that it was a kettle on the end of the bar that I had to switch on and boil up myself. Food however was good and nicely presented.
gb1 night romance trip
Good 6,0
Ok hotel in a pricey neighborhood.
We stayed here for 3 nights at the end of April. The area around the hotel is great and only 15-20 mins walk to the medina. The hotel lobby-bar-restaurant area is pretty nice. Pool area is ok but could be cleaner. Room was clean. It's a nice 3.5 star hotel at the right price. Bartender Yassine was very friendly and effective.
Errico, ca3 night romance trip
Exceptional 10,0
Great location; good breakfast; VERY friendly staff
us4 night romance trip
Exceptional 10,0
Great stay
Was a great standard, nice and clean
Imran, gb1 night family trip

Novotel Marrakech Hivernage