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JW Marriott Hotel Shenzhen

Luxury hotel with full-service spa, connected to the convention center, near Happy Coast

  • Free WiFi and free parking
From
ZAR 2,172

Image gallery

  • JW Marriott Hotel Shenzhen
  • JW Marriott Hotel Shenzhen
  • Golf view
  • Bathroom
  • JW Marriott Hotel Shenzhen
JW Marriott Hotel Shenzhen. Image 1 of 59.
1 / 59JW Marriott Hotel Shenzhen
8,2.Very good.
  • The lobby is very beautiful, as you can see from the pictures. The hotel room was quite…

    Feb 6, 2021

  • The rooms are lovely with excellent air conditioning and good bedding. The restaurant is…

    May 20, 2020

See all 110 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 402 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Seasonal outdoor pool

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Futian
  • Splendid China Folk Village - 3 mi / 4.8 km
  • Window of the World - 5.4 mi / 8.7 km
  • Happy Valley - 5.8 mi / 9.3 km
  • Shenzhen University - 10.3 mi / 16.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive King Bed Room
  • Studio Suite,1 King Bed
  • Grand Deluxe King Bed Room
  • Deluxe Room, 1 King Bed, Non Smoking (Deluxe)
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Executive Twin Room
  • Studio Suite,2 Double Beds
  • Grand Deluxe Two Double Bed Room

Location

  • In Futian
  • Splendid China Folk Village - 3 mi / 4.8 km
  • Window of the World - 5.4 mi / 8.7 km

What’s around

Landmarks

  • In Futian
  • Splendid China Folk Village - 3 mi / 4.8 km
  • Window of the World - 5.4 mi / 8.7 km
  • Happy Valley - 5.8 mi / 9.3 km
  • Shenzhen University - 10.3 mi / 16.7 km

Getting around

  • Hong Kong International Airport (HKG) - 55 min drive
  • Shenzhen Intl. Airport (SZX) - 37 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Station - 9 min drive
  • Hong Kong Sheung Shui Station - 13 min drive
  • Xiangmihu Station - 6 min walk
  • Chegongmiao Station - 21 min walk
  • Lianhua West Station - 28 min walk

At a glance

Hotel size

  • This hotel has 402 rooms

Arriving/leaving

  • Check-in time 2:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Pool umbrellas
  • Health club

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 13197
  • Conference space size (meters) - 1226

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch Smart TV
  • Netflix
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.

Shizuku 丝日本料理 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge 大堂酒廊 - Onsite lobby lounge. Open daily.

Small print

Also known as

  • JW Marriott Hotel Shenzhen
  • JW Marriott Hotel Shenzhen Hotel Shenzhen
  • JW Marriott Shenzhen
  • JW Shenzhen
  • Marriott Hotel Shenzhen
  • Jw Marriott Shenzhen Shenzhen
  • JW Marriott Hotel Shenzhen Hotel
  • JW Marriott Hotel Shenzhen Shenzhen

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 118 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from April to November.
  • Pool access available from 7:00 AM to 10 PM.

    Guests under 13 years old are not allowed in the fitness facility.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, JW Marriott Hotel Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - 6:00 AM. Check-out time is noon. Express check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Brotzeit (2.1 mi), Shark (2.1 mi), and Celebrity Club (2.3 mi).
    • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a 24-hour fitness center. JW Marriott Hotel Shenzhen also has spa services and a garden.
    8,2.Very good.
    • 10,0.Exceptional

      JW Quality as always is nothing g less that you can expect

      1 night business trip, Nov 24, 2019

      Verified Expedia guest review

    • 6,0.Good

      The hotel staff called me twice in the late night to ask for a good review, and send me SMS to push for it.

      Elvin, 1 night business trip, Nov 19, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Perfect stay. A special thanks to Cathy, very helpful in helping me changing reservations , and to all the Staff

      5 night business trip, Nov 4, 2019

      Verified Expedia guest review

    • 8,0.Very good

      I stayed at this JW in 2010 and then again around 2012. I had such a nice experience at that time. I look back on it with purely positive feelings. Now as we reach the end of 2019, it's not hard to see that time has taken a toll on this property. The carpets have hardened, the wood is starting to splinter, and the once fragrant 5 star hotel smell has faded away. I will say that the executive lounge at this property remains to be the crown jewel of the property. The breakfast is really tasty. I don't think I'll be back to this JW. This stay was a decent final farewell though. Goodbye old friend.

      Lao, 1 night trip, Oct 24, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Good location, friendly staffs and beautiful design

      2 night family trip, Oct 4, 2019

      Verified Expedia guest review

    • 6,0.Good

      Likes: convenient location, comfortable bed Dislikes: I had to wait until 4.30pm before they had a room for me to check in. Require a swim cap to swim. Swimming pool was way too small.

      James, 1 night trip with friends, Jul 12, 2019

      Verified Expedia guest review

    • 6,0.Good

      In general, the hotel facilities are old but well maintained. I don’t feel much surprise after I stayed.

      NG, 1 night romance trip, Apr 20, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      JW Marriott

      Breakfast in the Executive was a challenge as I had to keep on checking if my egg order was ready as they did not bring it to you Angela and the team were very helpful Jasper also went out of his way to assist The rooms and corridors are becoming tired now and need a refurbishment

      Christina, 7 night business trip, Dec 6, 2018

      Verified Hotels.com guest review

    • 6,0.Good

      The check in took too long. I waited almost 20 minutes!

      1 night trip, Sep 10, 2018

      Verified Expedia guest review

    • 6,0.Good

      Good

      JONGWON, 1 night business trip, Aug 28, 2018

      Verified Hotels.com guest review

    See all 110 reviews