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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

The Ritz-Carlton, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Supervised childcare/activities (surcharge)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048, China

Luxury hotel with full-service spa, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Supervised childcare/activities (surcharge)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

The Ritz-Carlton, Shenzhen

from ZAR 3,089
  • Deluxe Room, 1 King Bed, Non Smoking (Deluxe)
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Premier Suite, 1 Bedroom, Non Smoking
  • Premier Room, 1 King Bed, City View, Corner
  • Premier Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 Bedroom, Non Smoking, City View
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Premier Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Premier Room, 2 Double Beds, City View, Corner
  • Deluxe Room, 2 Double Beds, Non Smoking, Garden View
  • Executive Suite, 1 Bedroom, Non Smoking, City View
  • Carlton Suite
  • Club Suite, 1 King Bed, Non Smoking, City View

What’s around The Ritz-Carlton, Shenzhen

Landmarks

  • In Futian
  • Coco Park - 4 min walk
  • Shenzhen Convention and Exhibition Center - 15 min walk
  • Shenzhen Lianhuashan Park - 22 min walk
  • Splendid China Folk Village - 4.8 mi / 7.7 km
  • Window of the World - 6.2 mi / 10 km
  • Happy Valley - 6.6 mi / 10.6 km
  • Dafen Oil-Painting Village - 10 mi / 16.1 km

Getting around

  • Hong Kong International Airport (HKG) - 52 min drive
  • Shenzhen Intl. Airport (SZX) - 35 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 5 min drive
  • Shenzhen North Railway Station - 10 min drive
  • Shenzhen Convention and Exhibition Center Station - 1 min walk
  • Futian Station - 9 min walk
  • Shopping Park Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 280 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

  • Train station pick-up*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

  • Offsite parking nearby (CNY 60 per day)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Pool umbrellas
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 16243
  • Conference space size (meters) - 1462
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

Dining

Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

The Ritz-Carlton, Shenzhen’s small print

Also known as

  • Ritz-Carlton Hotel Shenzhen
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Parking is available nearby and costs CNY 60 per day

Rollaway beds are available for CNY 450.0 per stay

Buffet breakfast is offered for an extra charge of CNY 217 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Shenzhen

  • Does The Ritz-Carlton, Shenzhen offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Shenzhen?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ritz-Carlton, Shenzhen?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at The Ritz-Carlton, Shenzhen?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at The Ritz-Carlton, Shenzhen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?
    You can check in from 2:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near The Ritz-Carlton, Shenzhen?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Brotzeit (3-min walk), New York Pizza Delivery (7-min walk), and Baia Burger Concept (10-min walk).
  • Is airport shuttle service offered by The Ritz-Carlton, Shenzhen?
    Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
  • What is there to do at The Ritz-Carlton, Shenzhen and nearby?
    Onsite recreation at The Ritz-Carlton, Shenzhen includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. The Ritz-Carlton, Shenzhen also has 2 bars, a nightclub, and a seasonal outdoor pool, as well as a 24-hour fitness center, a sauna, and a garden.

The Ritz-Carlton, Shenzhen