Cristal Palace Hotel

Photo gallery for Cristal Palace Hotel

Primary image
Indoor pool
Indoor spa tub
Balcony
Minibar, in-room safe, desk, blackout drapes

Overview of Cristal Palace Hotel

VIP Access

Cristal Palace Hotel

4.5 star property
4.5-star ski hotel with spa, near Madonna di Campiglio Ski Area

9,2/10 Superb

140 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Via Cima Tosa 104/A, Madonna di Campiglio, Pinzolo, TN, 38086
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Skiing lessons
  • Ski passes
  • Health club
  • Sauna
  • Self parking
  • Spa tub
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Pinzolo
  • Madonna di Campiglio Ski Area - 6 min walk
  • Skirama Dolomiti Adamello Brenta - 1 min drive
  • Parco Naturale Adamello Brenta - 1 min drive
  • Pradalago Gondola - 1 min drive
  • Daolasa-Val Mastellina Cable Car - 24 min drive
  • Nardis Waterfalls - 34 min drive
  • Marilleva Ski Area - 54 min drive
  • Sole Valley - 59 min drive

Getting around

  • Valerio Catullo Airport (VRN) - 121 min drive
  • Mezzocorona Borgata Station - 63 min drive
  • Mezzocorona Station - 63 min drive
  • Trento Station - 68 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

About this property

Cristal Palace Hotel

Located 0.3 mi (0.5 km) from Madonna di Campiglio Ski Area, Cristal Palace Hotel features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Ski passes, storage, and lessons are also available. Fellow travelers love the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (1 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15.00 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free ski shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)

What to do

  • Sledding
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1399 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Ski

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Ski storage
  • Downhill skiing nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cristal Energy SPA. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 200 per person (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 15.00 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel Hotel
Cristal Palace Hotel Pinzolo
Cristal Palace Hotel Hotel Pinzolo

Frequently asked questions

Overall score and ratings

9,2

Superb

9,2/10

Cleanliness

9,0/10

Staff & service

9,4/10

Amenities

9,1/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

Azalea, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

philip, 4-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Summer Visit to Cristal Palace Hotel
A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Patricia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel property , amenities, staff were all meeting a high standard expectation
1-night romance trip
Verified Expedia guest review

6/10 Good

4 Nights in Madonna
The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good quality hotel , excellent services and food
Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alessandro, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Jerry, 1-night family trip
Verified Hotels.com guest review