Familienhotel Sonngastein

Photo gallery for Familienhotel Sonngastein

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
View from room

Overview of Familienhotel Sonngastein

Familienhotel Sonngastein

4.0 star property
Bad Gastein ski hotel with spa and ski storage

10,0/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Sonnleitenstrasse 6, Bad Gastein, Salzburg, 5640
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Ski storage
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
For families
  • Supervised childcare (free)
  • Playground on site
  • Children's club (free)
  • Cable/satellite TV service
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 70 min drive
  • Bad Gastein Station - 9 min drive
  • Bad Hofgastein Station - 11 min drive
  • Dorfgastein Station - 17 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle

About this property

Familienhotel Sonngastein

Putting you near winter activities like downhill skiing, Familienhotel Sonngastein is a great choice for your ski vacation in Bad Gastein. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with sports massages, reflexology, or mani/pedis. Other highlights at this upscale hotel include an indoor pool, an outdoor pool, and a free kid's club. Ski storage is also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 5 floors


  • Check-in time from 4:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)
  • Free supervised childcare
  • Free children's club


  • Pets allowed (dogs only)*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (fees apply)


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Free children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator

Languages spoken

  • English
  • German


  • Ski shuttle
  • Ski storage
  • Downhill skiing nearby

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Iron/ironing board (on request)

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has massage/treatment rooms. Services include sports massages, facials, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pet deposit: EUR 14 per day
  • Pets are allowed for an extra charge of EUR 12 per pet, per day


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards.

Property Registration Number 50403-000019-2020

Also known as

Familienhotel Hotel
Familienhotel Hotel Sonngastein
Familienhotel Sonngastein
Familienhotel Sonngastein Hotel Bad Gastein
Familienhotel Sonngastein Hotel
Familienhotel Sonngastein Bad Gastein
Familienhotel Sonngastein Hotel
Familienhotel Sonngastein Bad Gastein
Familienhotel Sonngastein Hotel Bad Gastein

Frequently asked questions

Overall score and ratings






Staff & service


Property conditions & facilities

10/10 Exceptional

Rodinná dovolená přes Vánoce
Hotel a oblast jsme si vybrali s dětmi 4 a 5 let kvůli wellness a herně ve spojení s možností lyžování. Celý pobyt byl úžasný, jídlo a personál na jedničku. Jediné co bychom trochu zlepšili je teplota v dětské herně, ale chápeme, že to není jednoduché. Velmi děkujeme za krásné prostředí ve kterém jsme mohli ztrávit Vánoce.
Peter, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfekt für den Familienurlaub
Wir verbrachten eine Woche im August in diesem wirklich tollen Hotel und waren rundum zufrieden! Tolle Freizeitmöglichkeiten für die Kids aber auch für die Erwachsenen! Das Personal ist sehr sehr freundlich! Besonders toll ist das Essen! Extra für die Kleinen gibt es ein Kindermenü und man geht auch auf Sonderwünsche ein! Wir kommen bestimmt mal wieder!
Verified Expedia guest review

10/10 Exceptional

Täyden kympin hotelli
Kympin hotelli. Ruoka ja hotellin palvelut kympin arvoiset. Tekemistä riitti lapsiperheelle kiitettävästi hotellissa ja lähi alueella. Henkilökunta todella välitti vieraiden viihtymisestä. Hotelli järjesti päivittäin erilaista aktiviteettia lapsille samoin kuin aikuisille.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Superb! A glorious mix of luxury and personality. Great food!!!! They really deserve the prize they won for their cooking! Proferssional service! Well suited for kids, youngsters and adults! Ski romm with fixed places for each room makes a skiroom in order (for once!) Excellent spa! Friendly and polite staff! It´s located a bit out of town but the setting makes you never long for going there!
Verified Hotels.com guest review