Guests
All properties in Lauterbrunnen, Canton of Bern, Switzerland

Arenas Resort Victoria-Lauberhorn

Wengen ski hotel with 2 restaurants and spa

  • Free WiFi
From
ZAR 3,195

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  • Hotel Front
  • Indoor Pool
  • Indoor Pool
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Wengen, Lauterbrunnen, 3823, BE, Switzerland
9,0.Superb.
  • Great stay! We will come again!

    Jul 2, 2020

  • The hotel was amazing, stay was very comfortable, swimming pool is very nice ...staff…

    Jun 26, 2020

See all 176 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Transport options
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage

For families

  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

What’s around

  • Heart of Wengen
  • Grindelwald - Wengen Ski Area - 1 min walk
  • Mannlichen Mountain - 1 min walk
  • Wengen-Mannlichen Cable Car - 1 min walk
  • Mini Golf Wengen - 2 min walk
  • Staubbach Falls - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Double Room
  • Panoramic Double Room, Mountain View (Jungfrau)
  • Economy Double Room
  • Comfort Single Room
  • Triple Room
  • Family Room

What’s around

Landmarks

  • Heart of Wengen
  • Grindelwald - Wengen Ski Area - 1 min walk
  • Mannlichen Mountain - 1 min walk
  • Wengen-Mannlichen Cable Car - 1 min walk
  • Mini Golf Wengen - 2 min walk
  • Staubbach Falls - 29 min walk
  • Valley Museum Lauterbrunnen - 37 min walk
  • Swiss Alps Jungfrau-Aletsch - 42 min walk
  • Trummelbach Falls - 2.1 mi / 3.5 km
  • Jungfraujoch - 2.4 mi / 3.8 km
  • Jungfrau-Aletsch-Bietschhorn Glacier - 2.4 mi / 3.8 km

Getting around

  • Bern (BRN-Belp) - 59 min drive
  • Wengen Station - 2 min walk
  • Lauterbrunnen Station - 6 min drive
  • Mürren Station - 13 min drive
map
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Wengen, Lauterbrunnen, 3823, BE, Switzerland

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge

Things to do

  • Miniature golf on site
  • Ice skating on site
  • Playground on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Handrails in stairways
  • Height-adjustable showerhead

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Miniature golf on site
  • Ice skating on site
  • Playground on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge of CHF 40 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for CHF 70.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Pool, spa & gym (if applicable)Pay at property

  • Guests under 4 years old are not allowed in the spa
  • Guests under 14 years old are not allowed in the fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, Visa, Mastercard, Diners Club, Union Pay, Eurocard, debit cards and cash.

Also known as

  • Hotel Lauberhorn
  • Hotel Victoria-Lauberhorn Lauterbrunnen
  • Victoria-Lauberhorn Lauterbrunnen
  • Arenas Resort Victoria-Lauberhorn Wengen
  • Arenas Victoria-Lauberhorn Wengen
  • Arenas Victoria-Lauberhorn
  • Hotel Arenas Resort Victoria-Lauberhorn Wengen
  • Wengen Arenas Resort Victoria-Lauberhorn Hotel
  • Hotel Arenas Resort Victoria-Lauberhorn
  • Hotel Victoria Lauberhorn
  • Hotel Victoria Lauberhorn
  • Arenas Victoria Lauberhorn
  • Arenas Resort Victoria Lauberhorn
  • Arenas Resort Victoria-Lauberhorn Hotel
  • Arenas Resort Victoria-Lauberhorn Lauterbrunnen
  • Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen
  • Hotel Victoria Lauberhorn Wengen
  • Victoria Lauberhorn
  • Victoria Lauberhorn Hotel
  • Victoria Lauberhorn Wengen
  • Hotel Victoria-Lauberhorn Wengen
  • Victoria-Lauberhorn Wengen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Arenas Resort Victoria-Lauberhorn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CHF 25 per pet, per night.
  • You can check in from 3 PM - 10 PM. Check-out time is 10 AM. Late check-out is available for a charge of CHF 40 (subject to availability).
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Restaurant Eigernordwand (4.4 mi).
  • No, this hotel doesn't have a casino, but Interlaken Casino (23-min drive) is nearby.
  • Have fun with winter activities like ice skating and in warmer months, improve your game at the onsite tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Arenas Resort Victoria-Lauberhorn also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.
9,0.Superb.
  • 2,0.Poor

    Terrible customer service at hotel and Hotels.Com.

    Our European trip was cancelled because of the travel restrictions related to Covid-19. This hotel and Hotels.Com refused to acknowledge our cancellation request and provide a refund. This was the only hotel of the entire trip to not acknowledge the Covid-19 situation and permit cancellations. Will never use this hotel again, and we do not recommend depending on Hotels.Com to support their customers.

    Lowell, 1 night family trip, Jun 14, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We liked the spa facilities and had a wonderful view from our room.

    7 night romance trip, Mar 6, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Nice hotel very close to the lift in family friendly Wengen.

    5 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Half board food options and quality very good for a la Grisham 3 star hotel. Staff well trained and friendly. Only real minus point is the interior design of bedrooms which have a wall moulding at the bed head which with very soft pillows means reading in bed is uncomfortably impossible for an adult - normal adults do that on holiday as well as....

    5 night romance trip, Dec 22, 2019

    Verified Ebookers guest review

  • 10,0.Exceptional

    Very convenient location, few steps to railway station. Hotel is nice and stylish, room was large enought (but not for dancing inside) and very kind staffs. Sometimes I got randomly warm/cold water mix in bathroom, but works well as guaranted morning "wakeup" :) but I guess its not problem of hotel itself. Also In my case I got 2 hours earlier checkin, very pleasant. Looking forward to be back soon.

    Martin, 3 night trip, Dec 21, 2019

    Verified CheapTickets guest review

  • 10,0.Exceptional

    5 star hotel for 3 star price

    Very very impressed, felt like a 5 star hotel to be very honest. great value

    Gia Long Alan, 1 night trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The spa/pool was amazing. The breakfast buffet was bigger than expected and delicious!

    6 night romance trip, Sep 23, 2019

    Verified Travelocity guest review

  • 10,0.Exceptional

    The hotel is in a great location on the main street by restaurants and shopping. Even though it was near the train station, we were never bothered by any train noise. It is pricey, like almost every other hotel in Switzerland. We ate at the hotel's pasta restaurant and it was very good.

    3 night romance trip, Sep 22, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The Hotel Staff are really nice...the breakfast was amazing, and the coffee machine has the best coffee )))))

    2 night family trip, Sep 16, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    We had an amazing stay, stunnung views, and it was easy to go with the cable car to Mannlichen Mountain, only few steps away. Moreover we were given a 30% discount on the cable car ticket.

    dolores, 1 night family trip, Sep 14, 2019

    Verified Hotels.com guest review

See all 176 reviews