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All properties in Key West, Florida, United States of America
1 room, 2 adults

The Palms Hotel

3-star3 stars
820 White St, Key West, FL, 33040, United States of America

Victorian guesthouse with outdoor pool, near Duval Street
  • Free continental breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 706 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Hotel was to far from everything. Poolside bar was not open and the room was so, so.…Oct 31, 2019
  • The hotel was very clean, the pool was wonderful. Good,safe location, we enjoyed our stay Oct 18, 2019

The Palms Hotel

from ZAR 2,553
  • Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom
  • Ash Cottage Suite
  • Cottage Suite 138
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)
  • Bi-level Attic Suite
  • Petite Room
  • Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom
  • Semi-private Room with COMMUNAL Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Private Bathroom

What’s around The Palms Hotel

Landmarks

  • In Key West Historic District
  • Duval Street - 11 min walk
  • Ernest Hemingway Home and Museum - 14 min walk
  • South Beach - 19 min walk
  • Southernmost Point - 22 min walk
  • Audubon House and Tropical Gardens - 23 min walk
  • Mallory Square - 26 min walk
  • Smathers Beach - 30 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 6 min drive

At a glance

Key facts

Size

  • 32 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

  • Free self parking (limited)

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • Free continental breakfast daily
  • Barbecue grills
  • Microwave in a common area
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
Languages Spoken
  • English
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

The Palms Hotel’s small print

Also known as

  • Palms Hotel Key West
  • Palms Key West
  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West
  • The Palms Hotel Key West
  • The Palms Hotel Guesthouse
  • The Palms Hotel Guesthouse Key West

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April

  • Resort fee: USD 10.00 per accommodation, per night

Resort fee inclusions:

  • Breakfast
  • Beach towels
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Pets are allowed for an extra charge of USD 35 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8,0 From 234 reviews

Good 6,0
Not as pictured
Hotel was located in residential area. It was nice to take a walk and see the different residential properties. Hotel is in bad need of remodeling. From viewing the photos on Hotels.com, I expected more. My room looked nothing like the photos.
Timothy, us1 night business trip
Good 6,0
Tiny Room
The room was very very small. The bathroom winch was in the bedroom about 14 inches away from the bed. Very hard to maneuver around the room for a medium/ large person. Bathroom was just as small.
Shane, us2 night trip
Very good 8,0
Loved it however there was no hot water in shower. I hate cold showers
us1 night trip
Very good 8,0
Win some, lose some.
Off the beaten path enough that it is quiet, but so far that getting to restaurants and such is a hike on foot. The place has the old key west charm that you would expect- bright fresh colors, lush cozy porch, oddly shaped rooms and slanting floors. On the downside: bedding quality was noticeably lacking, toilet wasn't fully functioning, and the shower was teeny tiny. When we brought the toilet issue to the staff's attention they shrugged it off as Key West plumbing and did nothing in the way of remedying or compensating for a big problem given we paid $200/night for a room there. Glad to have a quiet room on the front of the property, as pool area seemed to get loud. Decent continental breakfast.
us1 night romance trip
Very good 8,0
Aceptable per
DARIO, us2 night trip

The Palms Hotel

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