Guests
All properties in Innsbruck, Tyrol, Austria

The Penz Hotel

4-star Innsbruck hotel with bar/lounge, connected to a shopping center

  • Free WiFi
From
ZAR 3,504

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Superior Double or Twin Room - Bathroom
  • Exterior
  • Terrace/Patio
Terrace/Patio. Image 1 of 25.
1 / 25Terrace/Patio
Adolf-Pichler-Platz 3, Innsbruck, 6020, Tirol, Austria
9,2.Superb.
  • Amazing place. We located. Amazing breakfast!

    Sep 4, 2021

  • They had some problems with the draining system but after a complaint about Smell the…

    Jul 1, 2020

See all 165 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options

Property highlights

What’s around

  • In Innsbruck City Centre
  • Hospital Church - 3 min walk
  • Maria Theresa Street - 3 min walk
  • Anna's Column - 3 min walk
  • Rathaus Galerien Shopping Centre - 3 min walk
  • Innsbruck Market Hall - 3 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room
  • Junior Suite
  • Deluxe Room (Quadruple)
  • Superior Double or Twin Room
  • Superior Double or Twin Room
  • Superior Double Room
  • Deluxe Room (Quadruple)

What’s around

Landmarks

  • In Innsbruck City Centre
  • Hospital Church - 3 min walk
  • Maria Theresa Street - 3 min walk
  • Anna's Column - 3 min walk
  • Rathaus Galerien Shopping Centre - 3 min walk
  • Innsbruck Market Hall - 3 min walk
  • Kaufhaus Tyrol - 4 min walk
  • City Tower - 4 min walk
  • Innsbruck City Tower - 4 min walk
  • Golden Roof - 4 min walk
  • Helbling House - 4 min walk

Getting around

  • Kranebitten Airport (INN) - 5 min drive
  • Innsbruck (IOB-Innsbruck Central Train Station) - 11 min walk
  • Innsbruck Central Station - 11 min walk
  • Innsbruck West Station - 15 min walk
  • Airport shuttle (surcharge)
map
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Adolf-Pichler-Platz 3, Innsbruck, 6020, Tirol, Austria

At a glance

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 14 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)

Children & extra bedsPay at property

  • Cribs/infant beds are available for EUR 30.0 per night
  • Rollaway beds are available for EUR 60.0 per night

ParkingPay at property

  • Self parking costs EUR 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard and cash.

Also known as

  • Hotel Penz
  • Penz Hotel
  • Penz Hotel Innsbruck
  • Penz Innsbruck
  • The Penz Hotel Hotel
  • The Penz Hotel Innsbruck
  • The Penz Hotel Hotel Innsbruck

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Penz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 14 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 5:00 AM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Weisses Rössl (3-min walk), Thai Li (4-min walk), and Die Wilderin (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Casino Innsbruck (8-min walk) is nearby.
  • Have fun with nearby winter activities like cross-country skiing and snowboarding.
9,2.Superb.
  • 10,0.Exceptional

    We had a fantastic stay!Great locaation

    Hilde, 1 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Great if you have time to eat a big breakfast

    We had some issues with sewage smell in the bathroom but it was quickly fixed by the hotel. Excellent breakfast buffet which is open till 11 so perfect when you have kids with you on the trip

    Jens viggo, 1 night business trip, Jun 30, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Romantic Weekend.

    This place was truly spectacular. Great room, very clean. The hotel staff was incredibly friendly, even in the Bar areas, always so courteous. If I return to Innsbruck I will stay here for certain!

    Robert, 2 night trip, Feb 20, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Breakfast was excellent. Room spacious and spotless clean, but overheated even for freezing winter nights. Location unbeatable.

    Sevgi, 5 night romance trip, Feb 3, 2020

    Verified Expedia guest review

  • 6,0.Good

    The location of this property is very convenient to the train station, public transportation and sightseeing locations. However, as a value to cost, I was not impressed. Granted we stayed at the hotel during New Years so th he cost was probably higher thsn usual. The rooms are extremely small and they have placed a smaller than luxury bed in the room to make the room seem larger. The mini bar comes stocked with beer, wine, water and soda but I didn't check the prices or use anything. The fridge barely cooled anything. The thermostat in the room was hard to adjust to make the room comfortable so we actually slept with the window cracked open. The bathroom is also quite small. Our room had a tub/shower combo with good water pressure but the water temperature would fluctuate. Breakfast was served each morning, and yes like other reviewers have mentioned, there is a large selection of fruits and jams. There were also hot selections, yogurts, granola, breads, and pastries. Food was constantly teplenished but the servers almost seemed in the way. It took quite awhile to get a coffee, and although the presentation was pretty, it was almost flavorless. The breakfast was good but I was not completely wowed! The view from the breakfast area is pretty but I did not feel welcome by the almost brusk manner of the staff.

    Nancy, 2 night romance trip, Dec 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great stay

    Rooms were comfortable and contemporary. Excellent location close to Old Town. Bar was good. Hot breakfast items could be improved, but overall a wonderful spread. I would definitely recommend this hotel. So far it’s our favorite hotel 5 days into a 16 day trip (all have been 4-5 stars). Lovely town.

    Christina, 2 night family trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Breakfast was very good!!! Many delicious options!

    1 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great central location. Attractive building. Nice staff. Big breakfast room with views. But had to ask twice for pillows. Rooftop bar open air terrace needs covered heating areas for smoking as sadly cigar bar closed down (which was highlight of this hotel ).

    1 night romance trip, Dec 25, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great staff, well maintained hotel

    Sue, 1 night trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great breakfast and nice and helpful staff, nice base to see coty

    2 night family trip, Dec 12, 2019

    Verified Expedia guest review

See all 165 reviews