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Hotel Victoria au Lac

Photo gallery for Hotel Victoria au Lac

Front of property
Balcony
Panoramic Room, 1 Queen Bed | In-room safe, desk, soundproofing, free WiFi
Panoramic Room, 1 Queen Bed | In-room safe, desk, soundproofing, free WiFi
In-room safe, desk, soundproofing, free WiFi

Overview of Hotel Victoria au Lac

Hotel Victoria au Lac

3-star property
3-star hotel in Paradiso with 2 restaurants and bar/lounge

7,4/10 Good

247 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902

Room options

About this area

What's nearby

  • Lake Lugano - 1 min drive

Getting around

  • Lugano (LUG-Agno) - 14 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 24 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 22 min walk

Restaurants

  • Al Faro - 7 min walk
  • Osteria Calprino - 9 min walk
  • Grotto Morchino - 14 min walk
  • La Cucina di Alice - 15 min walk
  • Spaghetti Store - 16 min walk

About this property

Hotel Victoria au Lac

A great choice for a stay in Paradiso, Hotel Victoria au Lac features a rooftop terrace and puts you just 3.5 mi (5.6 km) from the airport. Guests looking for a bite to eat can check out La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers like the helpful staff and nearby shopping.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 20 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terrazza Delle Stelle - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Lord of Tillingdon - This restaurant specializes in Mediterranean cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Children & extra beds

  • Rollaway beds are available for CHF 20 per night

Parking

  • Self parking costs CHF 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Frequently asked questions

Does Hotel Victoria au Lac offer free cancellation for a full refund?
Yes, Hotel Victoria au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Victoria au Lac?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Hotel Victoria au Lac on 30 January 2023 start from R2 426, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Victoria au Lac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Victoria au Lac?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Victoria au Lac?
Yes. Self parking costs CHF 20 per day.
What are the check-in and check-out times at Hotel Victoria au Lac?
You can check in from 2:30 PM - 8:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Victoria au Lac?
No, this hotel doesn't have a casino, but Casinò di Campione (12-min drive) is nearby.
Are there restaurants at or near Hotel Victoria au Lac?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Al Faro (7-min walk), Osteria Calprino (9-min walk), and Grotto Morchino (14-min walk).
What's the area around Hotel Victoria au Lac like?
Hotel Victoria au Lac is a short 5-minute walk from Lugano-Paradiso and 11 minutes' walk from LAC Lugano Arte e Cultura. The local area is considered walkable as well as being good for shopping.

Reviews

7,4

Good

7,8/10

Cleanliness

7,8/10

Staff & service

6,9/10

Amenities

6,7/10

Property conditions & facilities

7,3/10

Eco-friendliness

Reviews

8/10 Very good

Joy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect location, friendly staff - thank you, Cristina!
Dorin, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jeremy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Good for night life, bad for sleep
One of worst hotel experiences in my life. First impression negative due to the night club downstairs. Room in poor conditions (see pictures), a lot of noise from outside, air conditioner difficult to use, and even when off it makes a disturbing noise. On the positive side the common areas have interesting decorations, breakfast is ok (in a nice balcony with a beautiful view over the lake), the location is relatively convenient, the personell is friendly.
This is water collection from the air conditioner. If you do not pay attention it will soak the carpet (which has probably happened many times).
This is behind the bed. Doesn't look as if they are taking any care of the rooms.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is dated but is a good location with a great view. Staff was very nice and helpful.
Craig, 1-night trip
Verified Expedia guest review

8/10 Very good

Leticia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Max, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

milion dollar lake view
2-night romance trip
Verified Ebookers guest review