All properties in Madrid, Community of Madrid, Spain

Hostal Ballesta

City-center hostal, steps from Gran Via Street

  • Free WiFi
ZAR 739

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  • Hostal Ballesta
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  • Double Room Single Use - Bathroom
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Hostal Ballesta. Image 1 of 39.
1 / 39Hostal Ballesta
Calle Ballesta 5, Madrid, 28004, Madrid, Spain
8,4.Very good.
  • The hotel is good, but the wifi is non existent on the higher floor and the staff at the…

    Apr 12, 2021

  • Very well located, walking distance to every Madrid turístic attraction and good places…

    Mar 5, 2020

See all 79 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 35 smoke-free guestrooms
  • Daily housekeeping
  • Airport shuttle
  • Childcare
  • 24-hour front desk
  • Free grocery shopping service

Feel at home

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 7 min walk
  • Plaza Mayor - 11 min walk
  • Royal Palace of Madrid - 13 min walk
  • Thyssen-Bornemisza National Museum - 14 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Standard Room
  • Single Room
  • Triple Room
  • Double Room Single Use

What’s around


  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 7 min walk
  • Plaza Mayor - 11 min walk
  • Royal Palace of Madrid - 13 min walk
  • Thyssen-Bornemisza National Museum - 14 min walk
  • El Retiro Park - 18 min walk
  • Prado Museum - 20 min walk
  • Madrid Rio - 22 min walk
  • Principe Pio - 22 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 24 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 22 min walk
  • Madrid Atocha Station - 29 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 4 min walk
  • Santo Domingo Station - 6 min walk
  • Airport shuttle (surcharge)
See on map
Calle Ballesta 5, Madrid, 28004, Madrid, Spain

At a glance


  • 35 rooms
  • Arranged over 4 floors


  • Check-in time 1:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the hostel


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas


  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Ballesta Madrid
  • Hostal Ballesta Hostal
  • Hostal Ballesta Madrid
  • Hostal Ballesta Hostal Madrid
  • Hostal Ballesta
  • Hostal Ballesta Hostel
  • Hostal Ballesta Hostel Madrid
  • Hostal Ballesta Madrid
  • Hostal Ballesta Hotel Madrid
  • Hostal Ballesta Hotel Madrid

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 60 per person (roundtrip)


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hostal Ballesta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 1:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Five Guys (3-min walk) and La Austriaca (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 60 per person roundtrip.
  • No, this hostal doesn't have a casino, but Casino Gran Via (4-min walk) and Casino de Madrid (9-min walk) are both nearby.
8,4.Very good.
  • 8,0.Very good

    Great hostal, good value for money

    Hostal Ballesta is a nice little hostal (budget hotel) in a great location in central Madrid. I thought it was well-priced, and the front desk staff were always active and friendly (they spoke only a little bit of English but that was fine). There's a little lift, my room was cleaned every day, and although I wasn't staying there during the weekend I didn't think there was much of a noise issue at all, which can be a small miracle when staying in central Madrid! The location is excellent, with lots of vibrant bars, restaurants and shops just a stone's throw away. Madrid is a compact and extremely walkable city in the centre, but for getting around there at least two metro stations very close by (though, as of October 2019 Gran Via station is still closed). The art galleries, Plaza Mayor and so on are all in walking distance. It's true, the area may not be entirely appropriate if you're staying with children, but it's safe. I never felt threatened there. On the downside, there are a few comfort things that could be improved, just little things like providing another pillow or two, or a softer mattress. The decor was fine but the room I stayed in could probably use a fresh coat of paint in places. Overall, I really enjoyed my stay here, so thanks guys, and I hope people found this useful. :)

    Andrew, 5 night trip, Oct 12, 2019

    Verified guest review

  • 8,0.Very good

    great stay

    Had a nice stay here. Room was clean and quiet and pleasant. Nice bathroom. The air conditioning was actually too cold and you couldn't control it from the room even though there was a thermostat in the room. Apparently it was controlled from the front desk but they couldn't make it like 2 degrees warmer but I was happy at least it wasn't too hot during the heat wave. There was no refrigerator in the room but a large one downstairs that you could use. Also a microwave and coffee maker and a hot water kettle. Free internet and computers downstairs. All very good. Great location for our activities. Would definitely stay again.

    Michael, 5 night trip with friends, Jul 4, 2019

    Verified guest review

  • 8,0.Very good

    Staff very helpful, lift availability could be better.

    4 night trip, May 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    My room was small but adequate for my needs. it was clean and had a comfortable bed. Good size en-suite shower and WC. WiFi connection good.

    5 night trip with friends, May 7, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Excellent location, near to the biggest and best shopping malls and touristic attractions.

    Kevorkkevorkian, 5 night trip, Oct 6, 2018

    Verified Expedia guest review

  • 4,0.Fair


    Even though this property was well located close to main tourist attractions and centre of city, We were very uncomfortable with the street was inundated with prostitutes day and night, this is unacceptable for a family with children.

    Jorge, 3 night trip, Sep 23, 2018

    Verified Expedia guest review

  • 8,0.Very good

    Could not get a more perfect location! Right off the Gran Via and close to many local bars and restaurants. Rooms are nothing special, but do the trick! Staff was excellent and welcoming.

    Sara, 2 night romance trip, Sep 23, 2018

    Verified guest review

  • 10,0.Exceptional

    Central location is great. Front rooms with balcony very desirable.

    Klaus, 7 night trip, Sep 17, 2018

    Verified Expedia guest review

  • 2,0.Poor


    It was horrible experience overall. There were ants in the room, one of the staffs was very unfriendly and it is very close to the Gran Via but it is in the prostitution alley, so it is not for a family trip.

    4 night family trip, Aug 3, 2018

    Verified guest review

  • 8,0.Very good

    Nice hotel, epic location.

    I loved staying at the Hostal, even though its street us full of hookers, but still located on the edges of Chueca, and super close to Sol and the nightlife hubs. The room was clean and super comfortable. The staff nice.

    Mohammad, 3 night trip, Jun 15, 2018

    Verified Expedia guest review

See all 79 reviews