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Theartemis Palace

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Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium Suite, Jetted Tub (Outdoor-Family) | Terrace/patio
Exterior detail
Superior Room, Jetted Tub (Outdoor) | Blackout drapes, soundproofing, bed sheets, wheelchair access
Exterior

Overview of Theartemis Palace

VIP Access

Theartemis Palace

4.0 star property
4-star hotel in Rethymno with 2 bars/lounges and outdoor pool

9,2/10 Superb

84 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Bar
Map
Markou Portaliou 26, Rethymno, Crete Island, 74100
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 bars/lounges
  • Indoor pool and outdoor pool
  • Fitness center
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
For families
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 64 min drive
  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • Barrio The Neighbourhood Cafe - Kallithea - 6 min walk
  • Baywich - 8 min walk
  • Cactus Beach Bar - 5 min walk
  • Moka - 7 min walk
  • Di Napoli - 3 min walk
Map

About this property

Theartemis Palace

Enjoy your visit to Rethymno with a stay at Theartemis Palace. You can indulge in massages, facials, or mani/pedis, and grab a bite to eat at Chloe, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the pool and helpful staff.

All-inclusive

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 245 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Evening entertainment
  • Beach nearby

Working away

  • 3 meeting rooms
  • Conference space (2422 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Dining

Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Safes in guestrooms can be used for EUR 3.00 per day

Children & extra beds

  • Rollaway beds are available for EUR 115.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts major credit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Frequently asked questions

Does Theartemis Palace offer free cancellation for a full refund?
Yes, Theartemis Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Theartemis Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Theartemis Palace?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Theartemis Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Theartemis Palace?
Sorry, there's no onsite parking at Theartemis Palace.
What are the check-in and check-out times at Theartemis Palace?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Theartemis Palace and nearby?
Theartemis Palace has 2 bars, an outdoor pool, and a spa tub, as well as a fitness center and a garden.
What's the area around Theartemis Palace like?
Theartemis Palace is a short 17-minute walk from Rethymnon Town Hall and 3 minutes' walk from Town Beach. The local area is walkable and popular for its beaches.

Reviews

9,2

Superb

9,3/10

Cleanliness

9,2/10

Staff & service

9,4/10

Amenities

9,1/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

8/10 Very good

Nicholas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

arash, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good stay!
We had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ren, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!
Minas, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

What an absolute wonderful stay at the Theartemis Palace - Such lovely staff through out the building - especially Marianna/Sofia who was working the pool side most days - Nothing was ever a problem and she was incredibly friendly. Beautiful comfortable rooms - Lovely view of the Pool which I was so kindly given on arrival. Being a single traveller it was so nice to accommodated for. Lovely quiet pool - perfect for relaxing by and soaking those rays. Also Perfect location - 15mins from the old town which is a lovely walk with all kinds of restaurants along the way and 3min walk to the beach. I will definitely be back at some point to this gorgeous hotel.
Richard J, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Lovely 5 nights!
We had a lovely stay here! The staff are super friendly and very accommodating! I’m vegan and the staff gave me a selection of vegan meat, almond milk and cheeses for breakfast in addition to the buffet which was very kind! The room had a few flaws such as a broken lamp that had the cord taped back together, when we mentioned it wasn’t working they fixed the plug instead of swapping the lamp which was a bit of a safety concern for us. The room we stayed in was a bit loud at times but still a lovely room! I’d recommend paying more for the pool view as we had partial sea view but was a little loud sometimes from the street. Overall a wonderful stay and would stay again!
Shannon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with great service, nice amenities and delightful food. On the improvement side, may be longer pool hours and functioning gym would help.
Praveen, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best stay in Crete!
Our stay was absolutely amazing from start to finish! Visited to celebrate a birthday and Theartemis went above and beyond for us from being greeted with champagne and refreshments to a decorated room filled with balloons and a personalised big birthday cake! The food was lovely and had a good variety for our buffet breakfast and dinner which i was very pleased with. The service was spectacular, really was the best part of the 3 places we stayed in Crete Theartemis was definitely the best! Special thanks to the manager Eleni i believe her name was who also greeted us on arrival and checked with us throughout our stay. This was an amazing memorable stay and hope to come baxk soon! :) thank you Theartemis!
Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful staying at the hirel. The stuf are great and polite, the food was really nice . I recommended the hotels to anyone who wants ro stay in crete
Anilsa, 6-night family trip
Verified Expedia guest review