Guests
All properties in Saint-Jean-de-Luz, Pyrenees-Atlantiques, France

Hôtel & Spa Hélianthal by Thalazur

4-star hotel with 2 restaurants, near St-Jean-de-Luz Beach

  • Free WiFi
From
ZAR 4,376

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Beach
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 52.
1 / 52Terrace/Patio
Place Maurice Ravel, Saint-Jean-de-Luz, 64500, Pyrenees-Atlantiques, France
8,6.Fabulous.
  • In the COVID context, excellent stay at this hotel. Situation is perfect, very close to…

    Feb 13, 2021

  • Great staff and location.

    Sep 8, 2019

See all 72 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • On the beach
  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk
  • Maison de l'Infante - 7 min walk
  • Maison Louis XIV - 7 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite
  • Superior Room, Terrace
  • Superior Room, Balcony
  • Junior Suite
  • Duplex, Sea View
  • Superior Room
  • Superior Duplex, Sea View
  • Superior Triple Room, 1 Queen Bed with Sofa bed
  • Superior Triple Room, Balcony

Location

Place Maurice Ravel, Saint-Jean-de-Luz, 64500, Pyrenees-Atlantiques, France
  • On the beach
  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk

What’s around

Landmarks

  • On the beach
  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk
  • Maison de l'Infante - 7 min walk
  • Maison Louis XIV - 7 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 13 min walk
  • Pointe de Sainte Barbe - 16 min walk
  • Nivelle Golf Course - 23 min walk
  • Chantaco Golf Club - 37 min walk

Getting around

  • San Sebastian (EAS) - 27 min drive
  • Biarritz (BIQ-Pays Basque) - 22 min drive
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 8 min walk
  • Saint Jean De Luz Ciboure Station - 8 min walk
  • Guethary Station - 8 min drive

At a glance

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Onsite parking includes off-street options
  • Offsite parking nearby (EUR 17 per day; reservations required)
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 645
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1989
  • Elevator
  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Atlantique - This beachfront restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Erdiko - Overlooking the garden, this brasserie specializes in regional cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

L Atlantique - This bar is located on the beach. Open daily.

Erdiko - Overlooking the garden, this tapas bar serves breakfast and light fare. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby

Small print

Also known as

  • Hélianthal Hôtel Thalasso
  • Hélianthal Thalazur Saint-Jean-de-Luz
  • Hélianthal Thalazur
  • Hélianthal Hôtel Thalasso Spa
  • & Spa Helianthal By Thalazur
  • Hôtel & Spa Hélianthal by Thalazur Hotel
  • Hôtel & Spa Hélianthal by Thalazur Saint-Jean-de-Luz
  • Hôtel & Spa Hélianthal by Thalazur Hotel Saint-Jean-de-Luz
  • Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
  • Hélianthal Thalasso
  • Hélianthal Thalasso Saint-Jean-de-Luz
  • Hôtel Hélianthal Saint-Jean-de-Luz
  • Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
  • Hélianthal Saint-Jean-de-Luz
  • Hélianthal
  • Hôtel Hélianthal Thalazur

Optional extras

Parking is available nearby and costs EUR 17 per day

Rollaway beds are available for EUR 30 per night

Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

Pets are allowed for an extra charge of EUR 20.00 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 12 years old are not allowed in the swimming pool, health club, or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1.10 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hôtel & Spa Hélianthal by Thalazur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, cats and dogs are welcome. There's a charge of EUR 20.00 per pet, per day.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring beachfront dining, regional cuisine, and garden views. Nearby restaurants include Chez Théo (4-min walk), Kaïku (5-min walk), and L'Alcalde - L'Ecailler (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Barriere (28-min drive) is nearby.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy amenities like 2 bars and a garden.
8,6.Fabulous.
  • 8,0.Very good

    Nice hotel but overpriced during covid

    1 night trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Would stay again.

    Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.

    George, 3 night trip with friends, Jul 20, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?

    2 night family trip, Jul 19, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.

    Phillip, 2 night romance trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great indoor pool

    We love staying here. The thalasso is always worth the trip. A shame parking not included but if you’re willing to walk you can find free street parking. A good hotel to only use hotels.com for since trying to set something up independently is a maze of treatments and packages you don’t want. We’ll be back

    Renee, 2 night romance trip, Mar 20, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Basque Country

    Leopoldo, 1 night romance trip, Sep 29, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Two day stay

    Good hotel but no outside seating, sunbeds etc. Good balcony restaurant though.

    2 night trip, Jul 28, 2018

    Verified Expedia guest review

  • 10,0.Exceptional

    Très agréable

    Personnel très sympatique. Hôtel & chambres propres. Séjour très agréable : je recommande

    Olga, 5 night family trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Escapade en amoureux

    Séjour très agréable. Chambre spacieuse et confortable, dommage il manque une machine à café. Établissement très classe, propre. Personnel au petit soin. Les 2 restaurants sont à la hauteur de l’endroit. Très bon petit déjeuner, avec pas mal de choix. Je recommande pour une escapade en amoureux.

    alain, 2 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Hotel tres sympa pour être près de la plage

    Ce séjour s’est très bien déroulé. L’hôtel est refait à neuf au goût du jour. Service restauration et petit déjeuner malgré covid très bien organisé. Chambre confortable. Deux points négatifs: très peu de pression dans la douche pour se laver les cheveux. Le menuisier a du perdre ses mesures car la porte de la chambre laissait entrevoir un bout du couloir d’où le manque d’insonorisation. Je ne pense pas que ce soit le cas dans toutes les chambres car je n’ai pas lu ce commentaire ailleurs.

    Mathilde, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

See all 72 reviews