Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Playa de Palma, Balearic Islands, Spain
1 room, 2 adults

Helios Mallorca Hotel & Apartments

3-star3 stars
Carrer de la Carabela, 7, Playa de Palma, Mallorca, 07610, Spain

3-star hotel with outdoor pool, near Playa de Palma
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Beach
Beautiful beach
Breakfast
Tasty breakfast
Food
Delicious food
Vibe
Awesome vibe

Helios Mallorca Hotel & Apartments

from ZAR 1,054
  • Double Room Single Use, Balcony
  • Double Room Single Use, Balcony, Pool View
  • Double or Twin Room, Balcony
  • Double or Twin Room, Balcony, Pool View
  • Double or Twin Room, Balcony, Pool View (Extra Bed )
  • Double or Twin Room, Balcony (Extra Bed, balcon)
  • Family Room, Balcony (2 Adults 2 Child)
  • Apartment, 1 Bedroom, Balcony (2 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 1 children)
  • Apartment, 1 Bedroom, Balcony (3 adults)
  • Apartment, 1 Bedroom, Balcony (2 adults + 2 children)
  • Apartment, 1 Bedroom, Balcony (3 adults + 1 child)
  • Single Room, Balcony, Pool View
  • Economy Room, Balcony (2 adults)
  • Single Room, Balcony
  • Premium Room, Balcony, Pool View

What’s around Helios Mallorca Hotel & Apartments

Landmarks

  • In Can Pastilla
  • Playa de Palma - 2 min walk
  • Palma Aquarium - 5 min walk
  • Mediterranean Sea - 1 min walk
  • Platja de Can Pastilla - 4 min walk
  • Platja d'Or - 10 min walk
  • Cala Estancia - 13 min walk
  • Forestal park - 39 min walk

Getting around

  • Palma de Mallorca Airport (PMI) - 5 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Marratxi Pont d Inca Station - 9 min drive
  • Marratxi Pont d Inca Nou Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
Languages Spoken
  • Catalan
  • English
  • French
  • German
  • Polish
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Helios Mallorca Hotel & Apartments’s small print

Also known as

  • Helios Playa de Palma
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Playa de Palma
  • Helios Mallorca Hotel & Apartments Hotel Playa de Palma
  • Hotel Helios Playa de Palma
  • Hotel Helios Mallorca Playa de Palma
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca Hotel Apartments
  • Hotel Helios Mallorca
  • Helios Mallorca & Apartments

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Late check-out can be arranged for an extra charge

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Helios Mallorca Hotel & Apartments

  • Is there a pool at Helios Mallorca Hotel & Apartments?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Helios Mallorca Hotel & Apartments?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Helios Mallorca Hotel & Apartments?
    Yes, there's self parking available (charges apply).
  • What are the check-in and check-out times at Helios Mallorca Hotel & Apartments?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge.
  • Are there restaurants at or near Helios Mallorca Hotel & Apartments?
    Yes, there's an onsite restaurant. Nearby restaurants include Jolideis (1-min walk), Brasilia (1-min walk), and La Pedrisa (1-min walk).

Recent reviews

Fabulous 8,8 From 1 172 reviews

Exceptional 10,0
Friendly hotel staff. Wonderful breakfast. Good location close to airport
us4 night trip
Exceptional 10,0
Fantastic hotel
Just back from 4 nights at helios mallorca. Had a fantastic time. Staff were all friendly. Room was clean and comfortable. Perfect location. Great facilities. Indoor pool and spa. Mini golf and table tennis. Buffet breakfast had something for everyone, cereals, pastries, fruit, cold meats and cheese, fried breakfast, toast and breads, allsorts of spreads including jams pate honey cheese, evèn fresh honey. We decided to upgrade and pay in advance for the evening meal costing €12 for adults and €6 for children. So glad we did. So much choice. A different variety each night. Chinese one night, paella, fresh cooked fish, curry, burger, beef, chicken, pork, fresh prawns and mussels, salads every night, then all sorts of puddings, cakes, pastries, icecream dispenser with sweets sprinkles and sauces, chocolate fountain with fruits. Something for everyone at breakfast and dinner. Am hoping to return for the summer. They were building a new swimming pool and surrounding area but fid not affect us at all. Looks like it will be lovely when its finished.No noise. Should be a 4* for sure!
Mandy, gb4 night family trip
Exceptional 10,0
Good hotel close to the airport
The hotel has been recently almost completely refurbished ,with the pool area nearly completed .The indoor pool is available while this work is ongoing .w e chose the Hal board option for our 5 night stay ,this was a good choice in winter because very few of the resort restaurants are open . The food in the hotel was good with something for everyone’s taste .The staff in the hotel were exceptional ,especially in the bar area where there was entertainment every other night, All round good hotel with no negatives.
DAVID, gb5 night trip
Exceptional 10,0
very nice hotel already booked to go back April 2020
Paul, gb3 night family trip
Exceptional 10,0
More than 3 starts hotel service
Me and my friend stayed there this Oct, we had a wonderful time here, the room is very clean. They have the best breakfast buffet that have everything you are craving for. I was there during my birthday, the hotel gave me a surprise birthday card and a bottle of champagne on my birthday day which I didn’t expect, they have more than 3 starts service. Definitely coming back again.
TING FANG, tw4 night trip with friends
Exceptional 10,0
Mallorca holiday
It was amazing as always, this my third year there with my family and we absolutely love the hotel and facilities. Will definitely be back there next year.
Angela, gb1 night family trip
Exceptional 10,0
Great Hotel near airport
We used Helios as it was close to the airport. It was clean and modern. Great self service meals too. Remarkably good value.
Mark, gb1 night family trip
Very good 8,0
Lovely hotel and pool, 1 block off the beach. Nice long promenade to walk along beach during day and lovely evenings. Lots of restaurants along the beach. We had the half board which worked out great, breakfast and dinner...so only had lunch out. Nice to sit under umbrella and people watch. Beach is really nice and playing in the waves is fun. Very close to airport, Bus #21 right from airport, takes you within a block of the hotel.
Cheryl, ca4 night trip
Exceptional 10,0
Excellent Hotel
Booked to enable us to visit Palma & the area before trip to North of Island. Was easy to access from the airport, & was situated a very pleasant holiday resort. Access to Palma itself was easy by car & Public Transport available nearby. Hotel itself was lovely, smiling staff & cannot believe it is not 4Star rated. Situated one block from the sea, everywhere was spotlessly clean & buffet at both breakfast & evening meal was excellent. We would definitely stay there again
Maureen, gb2 night trip
Exceptional 10,0
3rd visit to this hotel
This is my third stay over the past 10 yrs and by far the best, hotel has been completely upgraded The bedroom was lovely with a pool view and also a view of the sea. The food was outstanding, what a choice and excellent quality. Just a word of warning my wallet was stolen on the bus so beware of this in this area but not a reflection on the hotel. We will be back
MIRIAM, ie4 night trip

Helios Mallorca Hotel & Apartments

Is the description of this property not correct? Tell us