4/10 Fair
20 June 2023
Belize dream busted 😡
As soon as we got to san pedro, the smell everywhere was horrible.. it smelled of rotton sewer & add heat to it makes it worse.. the whole 15 min golf cart ride to hidden jewel hotel was horrible.. the filth layung everywhere and the awful smell.. after a 40 yr dream of going to belize, i was so disappointed, i had never seen that kind of living..
I just did not look or smell anything like i had expected..
Then we get to hidden jewel resort, check in, staff was wonderful and nice. We get to our room and it is warm so i immediately look for the air conditioning.. i look up to see that there is a current up to date ac unit, the staff informed me that they had just turned it on and that the room would cool down. I also noticed 2 big ceiling fans as well that were both on..
The room was visually beautiful just like the pictures on their website. So we started settling in & unpacking. My husband went to take a shower to wash the day off & relax, turned the water on in shower & it smelled worse than what we were smelling outside. He decided he would smell worse by taking the shower so chose not to..
Long story shorter, the room never cooled off and the water in our room from all faucets smelled like sewer.
We checked out the next morning and went to another hotel..
David
David, 14-night trip
Verified Hotels.com guest review