Eurostars Hotel Excelsior

Photo gallery for Eurostars Hotel Excelsior

Superior Double Room | Primary image
Premium bedding, down comforters, minibar, in-room safe
Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe
Junior Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Eurostars Hotel Excelsior

UNESCO Sustainable Travel Pledge

Eurostars Hotel Excelsior

4.0 star property
4-star hotel with restaurant, near Piazza del Plebiscito

8,6/10 Fabulous

982 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Via Partenope 48, Naples, NA, 80121
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Train station drop-off service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • In Naples City Centre
  • Piazza del Plebiscito - 10 min walk
  • Molo Beverello Port - 13 min walk
  • Port of Naples - 24 min walk
  • Castel dell'Ovo - 3 min drive
  • Lungomare Caracciolo - 5 min drive
  • Galleria Umberto - 11 min drive
  • Via Toledo - 22 min drive
  • Naples National Archaeological Museum - 15 min drive
  • Mount Vesuvius - 22 min drive
  • Herculaneum - 26 min drive

Getting around

  • Naples Intl. Airport (NAP) - 36 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min drive
  • Napoli Marittima Station - 20 min walk
  • Montesanto Station - 30 min walk
  • Toledo Station - 20 min walk
  • Piazza Amedeo Station - 23 min walk
  • Piazza Amedeo Station - 28 min walk
  • Train station drop-off (surcharge)

About this property

Eurostars Hotel Excelsior

4-star eco-friendly hotel in the heart of Naples City Centre
Close to Port of Naples, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and train station drop-off service
  • Free newspapers, a 24-hour front desk, and meeting rooms
  • A banquet hall, smoke-free premises, and a front desk safe
  • Guest reviews say good things about the walkable location
Room features
All guestrooms at Eurostars Hotel Excelsior offer perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Daily housekeeping and phones

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 30 per day)

Transfers

  • Train station drop-off

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair accessible
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Bathtub or shower

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 per person (approximately)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Does Eurostars Hotel Excelsior offer free cancellation for a full refund?
Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eurostars Hotel Excelsior?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 06 November 2022 start from R2 622, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eurostars Hotel Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eurostars Hotel Excelsior?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Eurostars Hotel Excelsior?
Yes. Self parking costs EUR 30 per day.
What are the check-in and check-out times at Eurostars Hotel Excelsior?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Eurostars Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Eurostars Hotel Excelsior?
Yes, there's an onsite restaurant. Nearby restaurants include Ristorantino dell'Avvocato (3-min walk), Canta Napoli (3-min walk), and Gusto & Gusto (4-min walk).
What's the area around Eurostars Hotel Excelsior like?
Eurostars Hotel Excelsior is in Naples City Centre, a short 4-minute walk from Castel dell'Ovo and 10 minutes' walk from Lungomare Caracciolo. The local area is walkable and popular for its beaches.

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

8,4/10

Property conditions & facilities

8,2/10

Eco-friendliness

10/10 Exceptional

a special hotel
We loved this hotel. We had a view room [perfect] Great food , a rooftop bar and dinging with a great staff. The only thing that was missing was a pool
ARTHUR, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our go to hotel in Naples. Location is great. The rooms are very clean, spacious and comfortable. We love the rooftop terrace
joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chad, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Alicia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful classic hotel in Naples. Rooftop terrace for dinner and drinks can’t be beat. Rooms are large and comfortable.
Wendolyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Natali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Uri, 3-night trip
Verified Hotels.com guest review