Lodges at Timber Ridge By Welk Resorts

We stayed in the lodges and they are very nice! The one complaint I have is the furniture. It is horribly uncomfortable. It was nice to look at but to sit on, not so much. A couple recliners and a comfortable couch would be much better.

We had mixed feelings about Welk, because our room was in very good condition, very clean, and our room was very isolated and quiet. The letdown came at check-in when we're told there is a 22$/day Resort fee. The 2 main problems I have with this are; 1) It should have been presented clearly ahead of time, and 2) If the fee is always charged, why not price the room that way? Welk is presented as a hotel, but they don't do regular housekeeping. On our 5 day stay, they serviced the room on day 1, and then we didn't see them again. This should be more clearly communicated before the stay. I get the feeling that Welk makes a lot of money off ticket sales for shows, because they push that harder than anything else. We received a phone call from the concierge desk the day before our stay, and a day into our stay looking to sell us tickets. When checking in, we were directed from the front desk to go to the concierge desk to get our parking pass (!?!?). All she wanted to talk about was more show tickets. The wifi was good, but required authentication from the browser. Normally not a big deal, but stops you in your tracks when there is no browser. (Roku) None of these are major problems. But when they hit you one by one, it's kind of disappointing.

We loved it! The only downfall was the jacuzzi tub was not working but my husband actually was able to fix it.

We always stay here each year, but it was disappointing for this trip. The condo at the Lodge was musty smelling. I can overlook a lot of things, but the fire alarm went off so we went outside. Fire truck came, a staff member did show up then left. Did NOT see if we were ok or anything. Fireman had to tell us it was OK to go in. I also pay for the splashatorium. It's an extra and you must wear wrist bands. Super crowded with people. Half of the pool participants were not wearing wrist bands and staff did not do anything. If I pay extra, they should be alerted to pay the same or go to the regular hotel pool. Also we saw several repairs that needed to be done on the Lodge. I was also told I had to pay an extra fee for cleaning service on our third day. Fine, ok. No one ever came to clean our room! We stayed five days. We were very disappointed in our stay this time. We've always loved it in the past.