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The Mansion Resort Hotel & Spa - CHSE Certified

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5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of The Mansion Resort Hotel & Spa - CHSE Certified

The Mansion Resort Hotel & Spa - CHSE Certified

4.0 star property
4-star hotel in Ubud with 3 restaurants and spa

8,4/10 Very good

575 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl. Penestanan, Sayan, Ubud, Bali, 80571

Room options

About this area

What's nearby

  • Ubud Monkey Forest - 20 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 72 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Vespa - 3 min walk
  • Moksa Restaurant Ubud - 4 min walk
  • Kafe Desa - 6 min walk
  • Cupit BBQ - 10 min walk
  • Prima Warung - 11 min walk

About this property

The Mansion Resort Hotel & Spa - CHSE Certified

The Mansion Resort Hotel & Spa - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 800000 per vehicle one-way. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Indochine Dine N Lounge, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 5 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, French, Indonesian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Pool table
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Fitness center
  • 5 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Vietnamese

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Indochine Dine N Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe La Terrace - This café serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 800000 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 500000.0 per stay
  • Children's club access is available for an extra charge
  • Airport shuttle service for children up to age 12 costs IDR 800000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: OVO and PayPal.

Also known as

Mansion Resort Hotel
Mansion Resort Hotel Ubud
Mansion Ubud
Mansion Hotel Ubud
The Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali
The Mansion Resort Hotel And Spa
The Mansion Resort Hotel Spa
The Mansion & Chse Certified
The Mansion Resort Hotel Spa
The Mansion Resort Hotel Spa CHSE Certified
The Mansion Resort Hotel & Spa - CHSE Certified Ubud
The Mansion Resort Hotel & Spa - CHSE Certified Hotel
The Mansion Resort Hotel & Spa - CHSE Certified Hotel Ubud

Frequently asked questions

Does The Mansion Resort Hotel & Spa - CHSE Certified offer free cancellation for a full refund?
Yes, The Mansion Resort Hotel & Spa - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Mansion Resort Hotel & Spa - CHSE Certified?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at The Mansion Resort Hotel & Spa - CHSE Certified on 12 December 2022 start from R2 195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Mansion Resort Hotel & Spa - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Mansion Resort Hotel & Spa - CHSE Certified?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at The Mansion Resort Hotel & Spa - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Mansion Resort Hotel & Spa - CHSE Certified?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by The Mansion Resort Hotel & Spa - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 800000 per vehicle one-way.
What are the check-in and check-out times at The Mansion Resort Hotel & Spa - CHSE Certified?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at The Mansion Resort Hotel & Spa - CHSE Certified and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. The Mansion Resort Hotel & Spa - CHSE Certified also has a sauna and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near The Mansion Resort Hotel & Spa - CHSE Certified?
Yes, there are 3 onsite restaurants. Nearby restaurants include Cafe Vespa (3-min walk), Moksa Restaurant Ubud (4-min walk), and Kafe Desa (6-min walk).
What's the area around The Mansion Resort Hotel & Spa - CHSE Certified like?
The Mansion Resort Hotel & Spa - CHSE Certified is a short 17-minute walk from Campuhan Ridge Walk and 12 minutes' walk from Bali Bird Walks. Travelers recommend the hotel for its central location.

Overall score and ratings

8,4

Very good

8,5/10

Cleanliness

8,9/10

Staff & service

8,6/10

Amenities

8,0/10

Property conditions & facilities

7,0/10

Eco-friendliness

8/10 Very good

The hotel grounds and pools are clean and beautiful. Everyhting about this hotel is huge. The room was very spacious for 4 people. Staff was very friendly and helpful. We're glad they had airport pick up as we got to Bali after dark, and drop off service (for a fee). The hotel driver, Daywa, was amazing! He was flexible and took us everywhere we wanted on the tour. Some minor issues: the hot water faucet for showering didn't work for a bit. They fixed it within the same day. We had car trouble on the tour. They sent another car and we continued on our tour like it never happened. Overall, we had a wonderful time in Ubud.
karen, 2-night family trip
Verified Orbitz guest review

6/10 Good

Roy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice, needs a little sprucing up
Comfortable room and several pools at the hotel. Staff were friendly and the breakfast buffet was great. The location is a bit far to walk to town (about 4km to the center) but the hotel offers a free shuttle. Overall it was very nice but it felt like everything could use a little sprucing up.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The gardens are extraordinarily beautiful, well groomed, and peaceful peaceful. Multiple swimming pools dot the campuswell-maintained
17-night trip
Verified Expedia guest review

6/10 Good

Staff were trying hard to keep property clean etc. rooms were awful, bath dirty, no plug, more insects inside than outside, linen old and poor quality, towels grey and awful. Grounds expansive but run down.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great time here and the gardens were beautiful and very clean Rooms were a little dark but we made it work
2-night family trip
Verified Expedia guest review

8/10 Very good

Staff were friendly and welcoming with clean rooms.
6-night family trip
Verified Expedia guest review

8/10 Very good

pravish, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Some of the staff are very friendly. But sometimes the staff can just stand about chatting rather then being attentive and clearing away dishes after the person had left which results in insects. Examples: My drink which was handed to me had three ants inside and on on the outside of the glass which could only have come from the bar counter or serving tray. At breakfast the salad had been left uncovered and as covered in flies. On both occasions staff were standing about and both of these could have been avoided with a bit of care and attention. The Governor Suite was very nice and clean.
5-night romance trip
Verified Ebookers guest review

6/10 Good

Feedback from client was that the property was tired and was not 4 star standard.
2-night family trip
Verified Expedia guest review