Empress Angkor Resort & Spa

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Empress Angkor Resort & Spa

VIP Access

Empress Angkor Resort & Spa

5.0 star property
Lakefront hotel with 2 restaurants, near Angkor Wat

8,4/10 Very good

314 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is R1 295
Price available on 2022/07/12
Map
888 National Road 6, Siem Reap
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Free airport pick-up
  • Free area shuttle
  • Free shopping center shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Siem Reap
  • Angkor Wat - 31 min walk
  • National Road 6 - 1 min drive
  • Cambodian Cultural Village - 1 min drive
  • Angkor National Museum - 9 min drive
  • Angkor Night Market - 10 min drive
  • Royal Garden - 10 min drive
  • Siem Reap Art Center Night Market - 12 min drive
  • Pub Street - 11 min drive
  • Angkor Archaeological Park - 12 min drive
  • Wat Damnak - 13 min drive

Getting around

  • Siem Reap Intl. Airport (REP) - 8 min drive
  • Free airport pick-up
  • Free area shuttle
  • Free shopping center shuttle

About this property

Empress Angkor Resort & Spa

Located just 2.7 mi (4.3 km) from the airport, Empress Angkor Resort & Spa offers free pick-up service (available on request). You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Crown Cafe Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace, and a poolside bar. Fellow travelers say good things about the helpful staff and airport proximity.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 390 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport pickup from 6:00 AM to 11:00 PM*

Offsite

  • Free area shuttle within 3 km
  • Free shopping center shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Children's menu
  • Pool gate

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Helicopter/airplane tours
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Khmer

Room amenities

Be entertained

  • IPod docking station
  • 24-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The ryokan bathing area is open from 7:00 AM to 9:00 PM.

Dining

Crown Cafe Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Dynasty Bar - This poolside bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Refrigerators are available for an additional charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds and high chairs

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Angkor Empress Hotel
Empress Angkor
Empress Angkor Hotel
Empress Angkor Hotel Siem Reap
Empress Angkor Siem Reap
Empress Hotel Angkor
Empress Angkor Resort Siem Reap
Empress Angkor Resort
Hotel Empress Angkor
Empress Angkor & Spa Siem Reap
Empress Angkor Resort & Spa Hotel
Empress Angkor Resort & Spa Siem Reap
Empress Angkor Resort & Spa Hotel Siem Reap

Frequently asked questions

Overall score and ratings

8,4

Very good

8,8/10

Cleanliness

8,8/10

Staff & service

8,9/10

Amenities

8,5/10

Property conditions & facilities

6,0/10

Eco-friendliness

4/10 Fair

MARICHU, 2-night trip
Verified Hotels.com guest review

4/10 Fair

FAMILY 2 NIGHTS VISITS
DUE TO PANDEMIC JUST OPEN, LACK OF STAFFS THE PLACE IS CREEPY AND LACK OF SUPPLIES. DIFFICULT TO COMMUNICATE WITH STAFFS. NEED A LOT OF IMPROVEMENTS. MOST OF THE TOWELS AND BATHROOM SUPPLES NEEDS IMPROVEMENTS.
MARICHU, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location, grand looks, large rooms. Internet is awful and for the complimentary breakfast, the same menu repeated for all 5 days. Friendly staff and and nice bar!!
Raja Suryanarayanan, 5-night family trip
Verified Expedia guest review

6/10 Good

Not valuable and not cleanliness
If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they give us a wrong room and after that we asking them to changes. And they change room for us and dirt everywhere.
Oeng, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

We were satisfied...with the hospitality and services...
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We were collected at the airport by very helpful hotel check in staff, the hotel reception is very grand and nothing is too much trouble for the staff. The room was immaculate with crisp white sheets and a huge roll top bath. The room had very efficient air conditioning and bottled water provided daily. The hotel is full of beautiful traditional classic Cambodian furniture and statues. The hotel provides an evening shuttle to town daily and will also book drivers to take you on temple tours.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great Resort! Excellent service. Close to downtown.
Erick, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed for 11 nights. My teenage boys, my wife and I Communication before we arrived was excellent and arranging transfers was easy and on time. This hotel is rated 4 star, but the service we received was as good as the service anywhere I have stayed at 5 star.. including comparing to France, England, Germany, Japan, Australia/NZ. Would definitely recommend this to other couples and families. The hotel is a little way out from the city centre.. but a ride by tuktuk was only $5 US each way and was available any time we wanted. A really enjoyable stay.
Rod, 11-night family trip
Verified Expedia guest review