Hotel Imperial Plaza

Photo gallery for Hotel Imperial Plaza

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, desk, free WiFi

Overview of Hotel Imperial Plaza

Hotel Imperial Plaza

4.0 star property
Mountain hotel with outdoor pool, near Palais des Congres

201 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av abdelkrim khettabi, Gueliz, Marrakech, 40 000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Gueliz
  • Majorelle Gardens - 6 min drive
  • Jemaa el-Fnaa - 22 min drive

Getting around

  • Menara Airport (RAK) - 19 min drive
  • Marrakech Central Station - 30 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Imperial Plaza

4-star hotel in the heart of Gueliz
Consider a stay at Hotel Imperial Plaza and take advantage of a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a Thai massage, or a body scrub. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Continental breakfast (surcharge), express check-out, and a 24-hour front desk
  • Smoke-free premises, a porter/bellhop, and a reception hall
  • An elevator, express check-in, and a front desk safe
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All guestrooms at Hotel Imperial Plaza offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 1:00 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Evening entertainment
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 16.50 per person, per night
  • Tourism fee: MAD 16.5 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of MAD 80 for adults and MAD 40 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 100 per person (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs MAD 50 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Policies

Guests can rest easy knowing there's a security system on site.

This property accepts credit cards. Cash is not accepted.

State tax ID - 06506741

Property Registration Number 21583

Also known as

Hotel Imperial Plaza
Imperial Plaza Hotel
Imperial Plaza Hotel Marrakech
Imperial Plaza Marrakech
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Spa Marrakech
Hotel Imperial Plaza Hotel
Hotel Imperial Plaza Marrakech
Hotel Imperial Plaza Hotel Marrakech

Frequently asked questions

Does Hotel Imperial Plaza offer free cancellation for a full refund?
Yes, Hotel Imperial Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Imperial Plaza?
As of 01 October 2022, prices found for a 1-night stay for 2 adults at Hotel Imperial Plaza on 02 October 2022 start from R967, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Imperial Plaza?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hotel Imperial Plaza?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Imperial Plaza?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Imperial Plaza?
Yes, an airport shuttle is available. The charge is MAD 100 per person one-way.
What are the check-in and check-out times at Hotel Imperial Plaza?
You can check in from 2:00 PM - 1:00 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Hotel Imperial Plaza?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (14-min walk) and Casino de Marrakech (10-min drive) are both nearby.
What is there to do at Hotel Imperial Plaza and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hotel Imperial Plaza also has a seasonal outdoor pool and a sauna, as well as a Turkish bath.
Are there restaurants at or near Hotel Imperial Plaza?
Yes, there's an onsite restaurant. Nearby restaurants include Kechburger (8-min walk), Plats Haj Boujemaa (9-min walk), and Bombay Halal (12-min walk).
What's the area around Hotel Imperial Plaza like?
Hotel Imperial Plaza is in Gueliz, a short 14-minute walk from Le Grand Casino de la Mamounia and 15 minutes' walk from Avenue Mohamed VI. Travelers recommend the hotel for its walkable location.

Overall score and ratings

5,4

6,1/10

Cleanliness

5,6/10

Staff & service

5,5/10

Amenities

5,4/10

Property conditions & facilities

7,0/10

Eco-friendliness

2/10 Poor

Too loud not the best staff specially the manager
Junaid, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Dawn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Salwa, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Junaid, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

First I got a room that wasn't cleaned, then in new room were really-really old towels(for the whole vacatoion) a nd the tv didn't work. When I addressed these provlems then nobody didn't give any feedback, it just was so. By the pool were dirty chairs and tables and for 2 days was next to the pool somekind of repair works(welding and hammering from morning till late rvening). For 1 day there wasn't any water and before I got to my room then in the reception desk nobody cared to inform me about it. And in the end of vacation they wanted to get for airport transfer 150 dirhans, although in hotels.com it's written 100dirhams. So quite a terrible experience :(
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice experiance
nice experiance
azaad, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Everything was dirty, the rooms weren’t complete, as mine was missing the minibar fridge. The second room I got had an unpainted wall and the carpets were full of dust and dirt. The swimming pool without towels or service, then the breakfast buffet would charge extra for expresso coffee. When I asked reception to move my room as I was not happy they told me “inshallah” tomorrow but nothing happened. Also no room service Definitely not a 4 star hotel. 50% of it was selfservice.
3-night romance trip
Verified Expedia guest review

8/10 Very good

Wonderful stay with some opportunity for improveme
Amazing family trip - had 2 family rooms - really clean. Staff was very friendly. Concierge service was constant in contrast of what was said on website. Buffer Breakfast was good with number of varieties. The slight issue we had was to do with outdoor swimming pool which was advertised on website but that swimming pool belonged to the residential blocks adjacent to the hotel. Over all very satisfied with our stay in Imperial Plaza Hotel
Mr. Z, 3-night family trip
Verified Hotels.com guest review