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All properties in San Bartolome de Tirajana, Canary Islands, Spain

MUR Hotel Neptuno Gran Canaria - Adults Only

Adults-only hotel with 2 restaurants, near Yumbo Shopping Center

  • Free WiFi and free parking
From
ZAR 1,620

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  • MUR Hotel Neptuno Gran Canaria - Adults Only
  • MUR Hotel Neptuno Gran Canaria - Adults Only
  • Outdoor Pool
  • Outdoor Pool
  • MUR Hotel Neptuno Gran Canaria - Adults Only
MUR Hotel Neptuno Gran Canaria - Adults Only. Image 1 of 29.
1 / 29MUR Hotel Neptuno Gran Canaria - Adults Only
Avenida Alfeceres Provisionales, 29, San Bartolome de Tirajana, 35100, Gran Canaria, Spain
8,4.Very good.
  • I’m just grateful to be on holiday in November 2020! I spent a week at the Neptuno on…

    Nov 9, 2020

  • One night stay late check in reception staff were very helpful

    Dec 4, 2019

See all 77 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Walkable
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 171 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • 24-hour fitness center

What’s around

  • Yumbo Shopping Center - 3 min walk
  • Maspalomas Dunes - 27 min walk
  • English Beach - 14 min walk
  • Maspalomas Golf Course - 28 min walk
  • Kasbah Shopping Center - 10 min walk
  • El Salvador Ecumenical Temple - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double or Twin Room
  • Double Room Single Use

Location

Avenida Alfeceres Provisionales, 29, San Bartolome de Tirajana, 35100, Gran Canaria, Spain
  • Yumbo Shopping Center - 3 min walk
  • Maspalomas Dunes - 27 min walk
  • English Beach - 14 min walk

What’s around

Landmarks

  • Yumbo Shopping Center - 3 min walk
  • Maspalomas Dunes - 27 min walk
  • English Beach - 14 min walk
  • Maspalomas Golf Course - 28 min walk
  • Kasbah Shopping Center - 10 min walk
  • El Salvador Ecumenical Temple - 12 min walk
  • Paseo Costa Canaria - 13 min walk
  • Maspalomas Botanical Garden - 13 min walk
  • CITA Shopping Center - 15 min walk
  • Playa de Cochino - 20 min walk
  • Maspalomas Lighthouse - 2.7 mi / 4.4 km

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Restaurante - Onsite buffet restaurant.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Recreation

On Site

  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Mur Neptuno Gran Canaria
  • MUR Hotel Neptuno Gran Canaria - Adults Only Hotel
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria
  • Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Hotel Neptuno Gran Canaria Adults
  • Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Neptuno Gran Canaria Adults

Optional extras

Safes in guestrooms can be used for EUR 2 per day

Airport shuttle service is offered for an extra charge

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10 AM to 6 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, MUR Hotel Neptuno Gran Canaria - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 10 AM to 6 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine and pool views. Nearby restaurants include The Red Cow (3-min walk), Pirates (3-min walk), and Restaurante Miramar Yumbo (3-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. MUR Hotel Neptuno Gran Canaria - Adults Only also has an arcade.
8,4.Very good.
  • 6,0.Good

    Location is great and is yet very quiet if your room not too close to the bar which I was, but my friend room was too close to the bar and it was bit noisy.

    5 night trip with friends, Sep 25, 2019

    Verified Ebookers guest review

  • 10,0.Exceptional

    I thought it was excellent. Good food and friendly

    10 night trip, Aug 28, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Perfect

    Was a we break just to get away

    Alfred, 5 night trip, May 12, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Good but operates very old fashioned policies

    Great hotel reception and pool staff great, though the evening dress code needs updating and old fashioned.

    james, 7 night trip with friends, May 7, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Location was good Food average. Breakfast was great but in the evening waiters were in a rush to clear plates before you had time to finish your meal

    9 night trip with friends, May 4, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Wonderful relaxing atmosphere, practical and clean hotel, very good choice of food.

    6 night romance trip, Mar 12, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Nice lay out, a bit old fashioned but very clean and tidy

    10 night trip with friends, Mar 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    All inclusive holiday

    The service was excellent

    Kin, 8 night romance trip, Mar 7, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    January sunshine break.

    Nice hotel in ideal location for shops and access to buses. Service by staff was excellent and the variety of food good. The all inclusive package needs some clarification as some drinks were available in the main bar in the evening that were not available in the snack bar during the day. Very confusing. Also a little disappointed that water in the room was not included in the A.I. package. Otherwise a really nice place with good facilities.

    John, 8 night romance trip, Jan 20, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great staff, great food, and great accommodation. Perfect position if you like nights out in the Yumbo Centre 😉

    2 night trip, Nov 25, 2018

    Verified Expedia guest review

See all 77 reviews