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Protea Hotel by Marriott Zambezi River Lodge

Photo gallery for Protea Hotel by Marriott Zambezi River Lodge

Exterior
Outdoor pool
Desk, free rollaway beds, free WiFi
Room, 1 King Bed, River View | Desk, free rollaway beds, free WiFi
Room, 1 King Bed | Desk, free rollaway beds, free WiFi

Overview of Protea Hotel by Marriott Zambezi River Lodge

Protea Hotel by Marriott Zambezi River Lodge

3.0 star property
Riverfront lodge in Katima Mulilo with outdoor pool and restaurant

7,6/10 Good

20 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Ngoma Road, Katima Mulilo, Zambezi Region

Room options

About this area

Getting around

  • Katima Mulilo (MPA-Mpacha) - 22 min drive

Restaurants

  • Passione - 4 min drive
  • KFC - 4 min drive
  • Good will restaurant - 12 min drive
Map

About this property

Protea Hotel by Marriott Zambezi River Lodge

Enjoy your visit to Katima Mulilo with a stay at Protea Hotel by Marriott Zambezi River Lodge. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar in bathtub
  • Transfer shower

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Tafule Yaka Restaurant - Onsite restaurant.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately NAD 165 per person

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property does not have elevators. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Protea Hotel Zambezi
Protea Hotel by Marriott Zambezi River Lodge Lodge
Protea Hotel Zambezi River Katima Mulilo
Protea Zambezi River
Protea Zambezi River Katima Mulilo
Protea Hotel by Marriott Zambezi River Lodge Katima Mulilo
Protea Hotel by Marriott Zambezi River Lodge Lodge Katima Mulilo

Frequently asked questions

Does Protea Hotel by Marriott Zambezi River Lodge offer free cancellation for a full refund?
Yes, Protea Hotel by Marriott Zambezi River Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Protea Hotel by Marriott Zambezi River Lodge?
As of 07 February 2023, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Zambezi River Lodge on 21 February 2023 start from R1 326, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Protea Hotel by Marriott Zambezi River Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protea Hotel by Marriott Zambezi River Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel by Marriott Zambezi River Lodge?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Protea Hotel by Marriott Zambezi River Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Protea Hotel by Marriott Zambezi River Lodge?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10 AM.
What is there to do at Protea Hotel by Marriott Zambezi River Lodge and nearby?
Protea Hotel by Marriott Zambezi River Lodge has an outdoor pool and a garden.
Are there restaurants at or near Protea Hotel by Marriott Zambezi River Lodge?
Yes, there's an onsite restaurant, Tafule Yaka Restaurant. Nearby restaurants include Passione (2 mi) and Good will restaurant (8.1 mi).
What's the area around Protea Hotel by Marriott Zambezi River Lodge like?
Protea Hotel by Marriott Zambezi River Lodge is located by the river. Popular attractions include Katima Mulilo Open Market, which is 6 minutes away by car.

Reviews

7,6

Good

8,1/10

Cleanliness

7,3/10

Staff & service

7,0/10

Amenities

7,5/10

Property conditions & facilities

Reviews

6/10 Good

In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .
4-night business trip
Verified Hotels.com guest review

4/10 Fair

The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.
Tangeni, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Protea Hotel Katima: A complete "bleh" experience
-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions -Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right -Door handle to room 1 falling apart; required security to assist entering/exiting -Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered) -No drive, no passion, no interest. The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to. I've stayed here three times for business now. Truly need to find an alternative. It never improves at Protea Hotel by Marriott, Zambezi Lodge.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Reghard, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great location, stay away from work
Hotel is of a great location, however the facility is not as advertised. No wifi in room although hotel information states the wifi in room, it is only available at the reception/dining area. However the area was locked out after 10pm. It is not very wise for business stay.
Verified Hotels.com guest review

10/10 Exceptional

Maungas at Protea
We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Superb location
Was just an overnight stop so we didn't linger. Hotel did NOT recognize any pre-payment via Hotels.com and made us pay again. Still awaiting Hotels.com response to my earlier notification of this problem. I need an $87 refund for the amount I had to pay directly to the hotel.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review