19 November 2022
Their key machine was not working. We would have to call them everytime we need the door open or get lucky when the key machine will be fixed while we were there. Instead of checking in, we cancelled and got a refund. The parking lot was dark. We had to figure out how to get in & out of the property. This is also a part of KOA which HOTELS.com forgot to mention. Expect a longer wait upon check-in because the campers have more involved process like camp info, direction, programs, etc.The staff was very and apologetic though & friendly.
Leizel, 1-night trip
Verified Hotels.com guest review