Cerise Carcassonne Sud

Photo gallery for Cerise Carcassonne Sud

Primary image
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Cerise Carcassonne Sud

Cerise Carcassonne Sud

3.0 star property
3-star aparthotel in Carcassonne with spa and indoor pool

8,0/10 Very good

836 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
Map
1 Rue Darius Milhaud, Carcassonne, 11000
Main amenities
  • 76 smoke-free apartments
  • Housekeeping once per stay
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Steam room
  • Bar/lounge
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Meeting room
For families
  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Carcassonne Medieval City - 2 min drive
  • Chateau Comtal - 3 min drive
  • Narbonnaise Gate - 4 min drive
  • Massif Central - 27 min drive

Getting around

  • Carcassonne (CCF-Pays Cathare) - 18 min drive
  • Castres (DCM-Mazamet) - 74 min drive
  • Couffoulens Station - 15 min drive
  • Verzeille Station - 19 min drive
  • Carcassonne Station - 30 min walk

About this property

Cerise Carcassonne Sud

A great choice for a stay in Carcassonne, Cerise Carcassonne Sud is just 4.1 mi (6.6 km) from the airport. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. A bar/lounge and a steam room are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and local sightseeing.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 8 PM
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Property amenities

Pool/Spa

  • Indoor pool
  • Steam room
  • Full-service spa
  • Turkish bath/hammam
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Freezer
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 16.50 for adults and EUR 6.75 for children
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • EUR 10 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (lobby)
  • Front desk (limited hours)

Location highlights

  • In the historical district

General

  • 76 rooms
  • 2 floors
  • 3 buildings
  • Built in 2008

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 for adults and EUR 6.75 for children (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Contactless check-out is available.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne

Frequently asked questions

Overall score and ratings

8,0

Very good

8,1/10

Cleanliness

7,9/10

Staff & service

8,3/10

Amenities

7,8/10

Property conditions & facilities

10/10 Exceptional

Home from home with great location
The apartment was a great safe place where we could stay with our dogs and explore Carcassonne and the surrounding areas. The dogs felt relaxed and at home and we felt safe leaving them for short periods on their own when taking them along was not suitable. The old citadel was only a short walk away and there was ample parking. Access to the town and the motorways was a single road so very easy to travel and explore. Much better than staying at a hotel, yet with all the convenience of staying at a hotel.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Great value option
Basic but clean and tidy accommodation. Great location for walking to Carcassonne and affordable price. The pool was closed which was disappointing.
Gavin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mixed review
The reception staff were very helpful in arranging a trip to the vet for our dog. Much appreciated. OK breakfast. Great location for the castle, bit of a walk to the old town. Reception closes at 8pm. Apartment was not cared for. Very basic, not enough crockery/cutlery provided. Could have been cleaner. We wonder if we were put in the poorer quality block because we have a small dog. Outside patio area and furniture was dirty. Dining chair covers marked and in need of a wash. What made it worse was that we were issued instructions upon arrival about cleaning the place before we left, removing all of our rubbish from the bins and warning the reception if we were leaving our dog in the room in case the cleaner was going in! There was no cleaner!! Toilet area didn’t smell clean either ☹️
Dirty patio table
Dirty patio chair
Basic living space
Clean and Comfortable bed
3-night trip
Verified Hotels.com guest review

8/10 Very good

Close to Old City of Carcassonne
Nice big apartment. Good beds. Very close to old city.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Not what it was like in the photos.
Disappoint as the rentsal to sleep four people wasn't the same as advertised. In the photo it showed one double and two single beds. We got one double and a sofa bed. There was also minimal sheets for the sofa bed. And one of the sheets was covered in what looked to be dog hair. On the upside it was quite, ample parking and clean. But I wouldn't pick it again.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

viva la france cerise
Nice roomy apartment with everything we needed and easy to adjust to our likings
gerard m, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not so Clean
We took the family room, it comes with a balcony. The balcony floor was extremely dirty. The chairs and table on the balcony seems like never cleaned with detergent. The clothes hanger was so dirty you could not hand your wet clothes or towel. The bathroom cabinets where all work and edges beginning to rotten. One air conditioning for a 2 bedroom and living room. When we put the A/C on dust came out the vents. I do. Or recommend this property and will be claiming Hotels.com for a refund.
Bathroom
Bathroom coverts
Look closely
Air Conditioner in room
Felix, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Marie-Luce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 2-night romance trip
Verified Hotels.com guest review