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Whalesong Hotel & Spa

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Standard Room, 2 Twin Beds, Ensuite, Ocean View | Hypo-allergenic bedding, free minibar, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Family Room | Hypo-allergenic bedding, free minibar, in-room safe, desk
Executive Room | Hypo-allergenic bedding, free minibar, in-room safe, desk
Family Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview of Whalesong Hotel & Spa

Whalesong Hotel & Spa

4.0 star property
Upscale beach hotel with spa, near Plettenberg Bay Beach

7,6/10 Good

61 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
The price is R2 560
Price available on 2022/11/30
Map
Marine Drive, Plettenberg Bay, Western Cape, 6600

Room options

About this area

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive
  • Port Elizabeth (PLZ) - 150 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pie Shop - 18 min walk
  • Le Fournil de Plett - 18 min walk
  • The Golden Palm - 18 min walk
  • Nguni Restaurant - 19 min walk
  • The Table - 19 min walk

About this property

Whalesong Hotel & Spa

Whalesong Hotel & Spa is a great choice for your beach stay in Plettenberg Bay, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, body wraps, and mani/pedis. Offering ocean views, Blue Whale Restaurant serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a sauna, and a steam room. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

Afrikaans, English, German, Xhosa

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • English
  • German
  • Xhosa

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Legend Health Spa & Wellness Centre has 2 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Dining

Blue Whale Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between ZAR 135 and ZAR 135 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 890 per person (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Frequently asked questions

Does Whalesong Hotel & Spa offer free cancellation for a full refund?
Yes, Whalesong Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Whalesong Hotel & Spa?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at Whalesong Hotel & Spa on 30 November 2022 start from R2 560, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Whalesong Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Whalesong Hotel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Whalesong Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Whalesong Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Whalesong Hotel & Spa?
Yes, an airport shuttle is available. The charge is ZAR 890 per person one-way.
What are the check-in and check-out times at Whalesong Hotel & Spa?
You can check in from 2:00 PM - noon. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Whalesong Hotel & Spa and nearby?
Have fun with activities like boat tours, hiking, and horseback riding, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Whalesong Hotel & Spa also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Whalesong Hotel & Spa?
Yes, Blue Whale Restaurant offers garden views. Nearby restaurants include Down to Earth (3.6 mi), Heath Cafe (3.7 mi), and Ouland Royale (4.9 mi).
What's the area around Whalesong Hotel & Spa like?
Whalesong Hotel & Spa is located a short 8-minute walk from Plett Puzzle Park. Travelers say this hotel is in a good location.

Overall score and ratings

7,6

Good

7,9/10

Cleanliness

8,1/10

Staff & service

7,5/10

Property conditions & facilities

6/10 Good

In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
michael, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely location
Enjoyed whalesong. Location within easy access to the beach
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Rozanne, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
2-night trip
Verified Ebookers guest review

8/10 Very good

Need to fix the phones
Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Edward, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Emma, 3-night trip
Verified Expedia guest review

10/10 Exceptional

special place
Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good friendly staff and excellent service.
Ronald, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
2-night trip
Verified Expedia guest review