Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Photo gallery for Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Deluxe Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

VIP Access

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

4.0 star property
4-star hotel in Xochitepec with 2 outdoor pools and spa

8,8/10 Fabulous

772 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Reforma No 2, Real del Puente, Xochitepec, MOR, 62790
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Benito Juarez International Airport (MEX) - 83 min drive

About this property

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

4-star historic hotel by the river
At Fiesta Americana Hacienda San Antonio El Puente Cuernavaca, you can look forward to a terrace, a coffee shop/cafe, and a garden. Indulge in a massage at Spa Cozalli, the onsite spa. The onsite restaurant, La Molienda, features garden views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • 2 outdoor pools
  • Free valet parking
  • A gift shop, multilingual staff, and express check-out
  • A 24-hour front desk, 9 meeting rooms, and ATM/banking services
  • Guest reviews give top marks for the location
Room features
All guestrooms at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca include perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and espresso makers.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch HDTVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Golf lessons nearby

Working away

  • 9 meeting rooms
  • Conference space (4639 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • 8 buildings/towers
  • Built in 2002
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Cozalli has 2 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

La Molienda - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Firewood is available for an extra charge of MXN 1200 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2000 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel
Fiesta Americana Hacienda Ant
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel

Frequently asked questions

Does Fiesta Americana Hacienda San Antonio El Puente Cuernavaca offer free cancellation for a full refund?
Yes, Fiesta Americana Hacienda San Antonio El Puente Cuernavaca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
As of 24 September 2022, prices found for a 1-night stay for 2 adults at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca on 26 September 2022 start from R2 365, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
Yes, there are 2 outdoor pools.
Are pets allowed at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of MXN 2000 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
Yes, there's free valet parking.
What are the check-in and check-out times at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca and nearby?
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca has 2 outdoor pools, a spa, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Fiesta Americana Hacienda San Antonio El Puente Cuernavaca?
Yes, La Molienda offers garden views. Nearby restaurants include Alitas y Hamburguesas Mictlan (2.2 mi), Barbaxiote (2.8 mi), and Fonda Rosita (2.8 mi).
What's the area around Fiesta Americana Hacienda San Antonio El Puente Cuernavaca like?
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca is located by the river. Popular attractions include Cuernavaca Cathedral, which is 15 minutes away by car. Travelers love the hotel's prime location.

Overall score and ratings

8,8

Fabulous

9,0/10

Cleanliness

8,8/10

Staff & service

8,6/10

Amenities

8,9/10

Property conditions & facilities

9,3/10

Eco-friendliness

8/10 Very good

Limpieza y mucha humanidad hermoso lugar para descansar
Angela, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice place
The location and the buildings are amazing. The room was nice but the couch was ver dirty and the floor was pealing in some places including the bathroom. Food was OK but nothing great. Staff was super friendly.
Jorge, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was nice to be able to come and rest comfortably. Anyone who has ever ridden the joy of a swing in the middle knows. The hotel room needs to be remodeled.
SEO YOUNG, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Every was great, I really would like to come back to this hotel. The only complian I haves, is that I did not get any VIP gold memeber benefit,althogh the hotel was almost empty.
enrique, 2-night family trip
Verified Expedia guest review

8/10 Very good

Ramiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernardo J, 2-night trip
Verified Hotels.com guest review

6/10 Good

Wifi does not work, AC very loud, short staff, had to take my luggage to my room, terrible food, low lighting in the room, beautiful Hacienda.
Ricardo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

If the walls could speak!
The old Hacienda turned into a hotel is amazing! The service is excellent. The hotel itself is an experience!
Jamie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

beautiful place....but the service at the restaurant was very very slow...
Lucia, 2-night family trip
Verified Expedia guest review