Mercure Hotel Wiesbaden City

Photo gallery for Mercure Hotel Wiesbaden City

Primary image
Indoor pool
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of Mercure Hotel Wiesbaden City

UNESCO Sustainable Travel Pledge

Mercure Hotel Wiesbaden City

4.0 star property
4-star hotel in Mitte with restaurant and bar/lounge

8,4/10 Very good

364 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is R1 403
Price available on 2022/07/03
Map
Bahnhofstrasse 10-12, Wiesbaden, HE, 65185
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Mitte
  • Rhein Main Congress Center - 1 min drive
  • Museum Wiesbaden - 1 min drive
  • Kochbrunnen - 5 min drive
  • Kurhaus - 6 min drive
  • Nerobergbahn - 9 min drive
  • Neroberg - 12 min drive
  • Naturhistorisches Museum - 20 min drive
  • Rheingoldhalle - 19 min drive
  • Gutenberg Museum - 21 min drive
  • Mewa Arena - 21 min drive

Getting around

  • Mainz (QFZ-Mainz Finthen) - 24 min drive
  • Frankfurt Airport (FRA) - 25 min drive
  • Wiesbaden Biebrich Station - 5 min drive
  • Wiesbaden (UWE-Wiesbaden Central Train Station) - 11 min walk
  • Wiesbaden Central Station - 12 min walk

About this property

Mercure Hotel Wiesbaden City

Located near a train station, Mercure Hotel Wiesbaden City is a great choice for a stay in Wiesbaden. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a sauna, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Satellite TV channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 30 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 21 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for an additional charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 18.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Crowne Plaza Hotel Wiesbaden
Crowne Plaza Wiesbaden
Wiesbaden Crowne Plaza
Crowne Plaza Wiesbaden Hotel Wiesbaden
Mercure Hotel Wiesbaden City
Mercure Wiesbaden City
Mercure Wiesbaden City
Mercure Hotel Wiesbaden City Hotel
Mercure Hotel Wiesbaden City Wiesbaden
Mercure Hotel Wiesbaden City Hotel Wiesbaden

Frequently asked questions

Overall score and ratings

8,4

Very good

9,0/10

Cleanliness

8,5/10

Staff & service

7,9/10

Amenities

8,4/10

Property conditions & facilities

8,1/10

Eco-friendliness

10/10 Exceptional

Amar, 5-night trip
Verified Expedia guest review

8/10 Very good

Spacious room, friendly staff.
Amar, 3-night family trip
Verified Expedia guest review

6/10 Good

Price-comfort ratio is poor
Not really worth the money, as this is one of the mosr expensive hotels in Wiesbaden. Heating is with air conditioning, Rooms are from 1990s.
Matic, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The location is good.
Good location. Clean rooms. Good breakfast.
Cynthia, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Don’t judge a book by its cover
I’ll start off what was great about the location. The location is excellent. Centrally located in the heart of Wiesbaden. The staff, all around were great, welcoming, and helpful. The lobby, lounge, bar and restaurant were also really nicely put together and modern. However it was my fault for looking at how beautiful the front of the house was, that I didn’t look past it before booking. As soon as I got off the elevator I was hit with a really strong aroma. The best way I can describe it is a mixture of old urine and a grandmothers closet. The walls were scuffed. The carpeting was so old and worn down that you could see the base of the floor through the carpeting. It was a little overwhelming. Once I got to the room, the smell wasn’t as strong but still around. The room overall was clean but everything was very dated. The shower was tiny and had to climb into it. I can’t imagine anyone in their 50’s or older would be able to safely get in and out. The shower didn’t stop any of the water from getting out so by the time my shower was done, the entire bathroom floor was soaked. Overall, not a great experience.
Dirty worn carpeting
Ciaran, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice staff, good location
Hello, The Hotel is ideally situated near city center. I had an appointment at 9:30 the next day, onsite parking was a plus. Perfect spot for covid 19 times, Everything was sanitized.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

The wouldn't give me a detailed receipt because I paid through you all
Jeffery, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in a great location
The Mercure is located close to the city center (5 minute walk) and also to the main roads in and out of the city. Convenient parking under the hotel (which can be hard to find.) Great service at the front desk and dining area. Rooms are becoming a bit aged (especially carpet) but are very clean and quiet. Wonderful ice cold AC (also hard to find.)
Amanda, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review