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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Crowne Plaza Festival City

5-star5 stars
Great for familiesThis property has good facilities for families.
Dubai Festival City, Dubai, United Arab Emirates

Luxury hotel with spa, near Dubai Festival City Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Bar is awesome
Great location
Fantastic service
Tasty breakfast

Crowne Plaza Festival City

from ZAR 2,146
  • Superior Suite, 1 King Bed (High Floor)
  • Superior Room
  • Superior Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds, View (DUBAI CREEK VIEW)
  • Executive Room, 1 King Bed, View (Creek View)
  • Deluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)
  • Superior Room, 2 Twin Beds

What’s around Crowne Plaza Festival City

Top spots nearby

Recommended by this property

  • Dubai Festival City Mall (5-minute walk)
  • Festival Center (6-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 6 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 20 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 316 rooms
  • This hotel is arranged over 19 floors

Check-in and check-out

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 22

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Free self parking

  • Valet parking *

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Spa InterContinental has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.


Zaytoun - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Belgian Beer Cafe Dubai - This bar serves brunch, lunch, and dinner.

Skyline Lounge - This brasserie is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Mazar Lounge - This café specializes in international cuisine and serves light fare only. Open daily.

Crowne Plaza Festival City’s small print

Also known as

  • Crowne Plaza Festival
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel Dubai
  • Crowne Plaza Festival City
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel
  • Crowne Plaza Festival City Hotel Dubai
  • Festival City Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Festival City Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Valet parking costs AED 27 per night

Rollaway beds are available for AED 180.0 per stay

Buffet breakfast is offered for an extra charge of AED 120 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9,0 From 191 reviews

Very good 8,0
Good but needs more restaurants/bars
while booking I was supposed to get a sea view but while checking in they told me to pay extra to get the sea view
Charbel, ie5 night business trip
Very good 8,0
It is a very good hotel but on the more expensive side.
Athman, au3 night business trip
Exceptional 10,0
another great place in Dubai...
First time in this property after many trips to Dubai. Nice place. Connected to the Intercontinental and the Mall without going outside. Near enough to the airport that you don't feel like you have to move to an airport hotel your last night for an early AM departure, but not at the airport either. Lots of great food choices between the two IHG properties and the Mall, from fine dining to fast food and everything in between. Nice fitness facility, nice pool. Several places to get a drink too if you so desire. I'd probably stay again, but there are lots of nice choices in Dubai. I'd say the price is "mid-range", but that's not taking into account the really high end. 100% recommended, nothing bad to say.
Michael, us6 night business trip
Exceptional 10,0
If you have spa and club in future
Mustafa, ca5 night business trip
Poor 2,0
Worst pre stay
I made a booking for a night and due to unforeseen circumstances had to cancel just 20 mn after the booking was made tried contacting the property for several times and said to wait the next day the manager to waive off since the reservation as unfortunately is non refundable. This is not 5 stars services to start with as supposedly manager or duty manager should be empower and not wait the next day for such situation. The next day They spoke with the front desk and was advised that the they need to stick to their cancellation policy since there were only few rooms on a promotional rate. They even tried to negotiate credits for future date stay but the hotel fermly decline . The took my money without staying and worst did not provide at least alternative for future stay and said next day to be sorted which is not the case. tried to explain all they can and hôtel did not want to hear. So kindly stay away to this hotel they are not empathize and just care about revenue without offering world classe services. I ll raise the complain to IHG, it is a shame how they treat customer.
us1 night romance trip

Crowne Plaza Festival City

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