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All properties in Dubai, United Arab Emirates

InterContinental Dubai Festival City

5-star5 stars
Great for familiesThis property has good facilities for families.
Crescent Drive, Dubai Festival City, Dubai, 45777, United Arab Emirates

Luxury hotel with full-service spa, connected to the convention center, near Dubai Festival City Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2 253 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • always great to stay hereNov 14, 2018
  • We had access to the club, a must !!!Mar 19, 2017

InterContinental Dubai Festival City

from ZAR 1,583
  • Deluxe Suite, 2 Bedrooms
  • Club Suite, 1 Bedroom
  • Deluxe Room
  • Deluxe Suite, 1 Bedroom
  • Room, 1 King Bed, View (BURJ KHALIFA VIEW)
  • Club Room, 1 King Bed
  • Club Suite, 2 Bedrooms
  • Signature Suite, 2 Bedrooms, View (Deira View)
  • Presidential Suite, 1 King Bed, View (Khalifa View)

What’s around InterContinental Dubai Festival City

Top spots nearby

Recommended by this property

  • Dubai Festival City Mall (5-minute walk)
  • Festival Center (6-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 6 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 20 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 22

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool 1
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Free pool cabanas
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 45747
  • Conference space size (meters) - 4250
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA InterContinental has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Anise - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

The Fish House - This restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Pierre's Bistro and Bar - This bistro specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

Choix by Pierre Gagnaire - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Vista Bar & Terrace - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

InterContinental Dubai Festival City’s small print

Also known as

  • InterContinental Dubai City
  • InterContinental Festival City
  • InterContinental Festival Cit
  • InterContinental Dubai Festival City
  • InterContinental Festival
  • InterContinental Festival Dubai City
  • InterContinental Festival Hotel
  • InterContinental Festival Hotel Dubai City
  • Intercontinental Dubai Festival City Hotel Dubai
  • InterContinental Dubai Festival City Hotel
  • InterContinental Festival City Hotel

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children under 17 years old are not allowed in the spa without adult supervision.

    Guests under 15 years old are not allowed in the spa.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Tourism fee: AED 20.00 per accommodation, per night
      A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AED 180 per person (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9,0 From 147 reviews

    Exceptional 10,0
    A wonderful hotel & location
    A really wonderful hotel based at Festival City and only a short distance from the airport. Good location - wonderful restaurants and shops within the immediate vicinity. The hotel is modern, stylish and the service impeccable. Complimentary water and fruit provided and if you book breakfast, they offer a large selection of food. During our 9 day stay we wouldn't get 3 sunbeds round the pool on any day so used the Crowne Plaza pool next door. Not an issue really...…. Only one slight niggle was if you are staying for a longer period of time, the rooms don't offer sufficient storage facilities especially if you have, like us, a suitcase each. Other than that, a lovely hotel and we would stay again.
    Janette, gbFamily trip
    Good 6,0
    Couldn’t believe it was intercontinental
    I didn’t expect intercontinental hotel to be in this condition it wasn’t look like a five star hotel so old furniture and wasn’t clean the service was bad imagine that I ordered a packet of ice at 12 am and they never delivered it and I have a gold member at IHG They don’t have a special treat this hotel should be at maximum 4 star
    Abdullah, us5 night family trip
    Very good 8,0
    Please add shataf to the bathroom.
    us4 night romance trip
    Fair 4,0
    If you wait 4 hours, you get a fruit plate!!!
    Requested non smoking room. My room was not quite ready upon check-in even though check in is after 3pm and I got there at 315pm, so I was offered an upgrade but on a smoking floor. If not, I could wait in the lobby until my room was ready. I did not want to wait so I took the upgrade. I was promised I could change rooms if the smells were too strong. As soon as I got off the elevator, I almost didn't even want to smell my room but continued anyway. It only took me only 10 mins to request that switch. I called downstairs and was transferred to reception and asked to wait about 15 more mins so they could find me a room. Turns out, I had to wait two hours. It wasn't until I called reception after that two hours for someone to remember I called earlier. The two hours we're not that bad as I did have a TV in the room. Or not....Some cables were loose or (insert excuse here) but the TV did not actually work. So I sat in my room listening to music for two hours to be moved. As a gesture, I was offered a fruit plate for my time. Will not stay at this property again.
    dominic, us2 night business trip
    Exceptional 10,0
    Very nice
    Amazing experience, everything was super!
    Alexander, us1 night romance trip

    InterContinental Dubai Festival City

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