Destination
Guests
All properties in Mazatlan (and vicinity), Sinaloa, Mexico

City Express Mazatlán

3-star hotel with outdoor pool, near Mazatlan Aquarium

  • Free local cuisine breakfast, free WiFi, and free parking
From
ZAR 837

Image gallery

  • Garden
  • Garden
  • Pool
  • Pool
  • Garden
Garden. Image 1 of 21.
1 / 21Garden
8,4.Very good.
  • Super limpio, cómodo con todas las comodidades básicas (secadora, planchadora etc) y…

    Jan 17, 2021

  • La atención de la host inmejorable, el señor que te recibe en la puerta muy muy amable.…

    Nov 11, 2020

See all 223 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and CovidClean (Safehotels - global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Transport options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 110 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Room service
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Mazatlan Aquarium - 33 min walk
  • Playa Norte - 36 min walk
  • Plaza de Toros - 8 min walk
  • Monument to the Family - 15 min walk
  • Playa Brujas - 16 min walk
  • La Gran Plaza Mall - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

Location

  • Mazatlan Aquarium - 33 min walk
  • Playa Norte - 36 min walk
  • Plaza de Toros - 8 min walk

What’s around

Landmarks

  • Mazatlan Aquarium - 33 min walk
  • Playa Norte - 36 min walk
  • Plaza de Toros - 8 min walk
  • Monument to the Family - 15 min walk
  • Playa Brujas - 16 min walk
  • La Gran Plaza Mall - 16 min walk
  • The Mazatlan Malecón - 19 min walk
  • Teodoro Mariscal Stadium - 20 min walk
  • Sea Shell City Museum - 24 min walk
  • Punta Camaron Beach - 24 min walk
  • Islands and Protected Areas of the Gulf of California - 1.3 mi / 2.1 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 28 min drive

At a glance

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • City Express Mazatlán
  • City Express Mazatlán Hotel
  • City Express Mazatlan Hotel Mazatlan
  • City Express Mazatlán Hotel Mazatlan
  • City Express Mazatlán Mazatlan
  • City Express Mazatlán Hotel
  • City Express Mazatlán Mazatlan
  • City Express Mazatlán Hotel Mazatlan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, City Express Mazatlán does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Yes. Nearby restaurants include Todos Santos Mariscos Bar (4-min walk), Aca Los Charros (6-min walk), and Barracruda's (12-min walk).
  • City Express Mazatlán has an outdoor pool and a fitness center, as well as a garden.
8,4.Very good.
  • 10,0.Exceptional

    Nice clean hotel

    overall, it was pretty nice experience. Although I made a mistake by booking a room with Queen size bed instead of a king size.

    Chih Feng, 1 night business trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    La estancia es la adecuada, nada relevante que mencionar.

    Fernando, 1 night business trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    We were traveling from Tucson to Ajijic in a double cab pickup and 20' trailer, so we needed a hotel as close as possible to highway. City Express fit the bill. Even though there is limited parking space, the parking lot security guard was very helpful getting us situated. The hotel was clean and comfortable. The rooms were quiet even though there was a loud event going on downstairs.

    Bryan, 1 night business trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Do not like that place is not old ,but lack of maintenance . Good continental food . Pool was dirty at the arrival time , next morning looks clean.

    Jerry, 1 night family trip, Sep 24, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Nice 👍

    Great service

    Javier, 1 night family trip, Jun 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I Like everything people is so kindly and helpful I recommend it this hotel facilities

    4 night family trip, May 1, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything was clean and the service there was really good. Only thing bad is that the pool closed at 8 p.m

    8 night family trip, Apr 12, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Nice and clean,. Breakfast was great. Good access to the beach.

    Maria, 1 night family trip, Nov 22, 2018

    Verified Expedia guest review

  • 6,0.Good

    Sr

    The front desk lady at the moment of check in wasn't polite, check in took a lot... also wifi didn't work at all.

    1 night business trip, Oct 7, 2018

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Service is great. Security in parking lot. Pool is clean. Breakfast is great.

    1 night trip, Sep 18, 2018

    Verified Expedia guest review

See all 223 reviews