22 March 2023
Smells bad and has cockroaches
When we booked this location I thought it was going to be like a Marriott Residence Hotel. I was completely wrong. This is someone's studio you are renting out. The check in process is dreadful. You have to check in with the property manager via text/phone & then go to the front desk and check in again. It's as inconvenient as it gets. We arrived around 9am and wanted to leave our bags at the front desk and go grab some foods. Well this isn't like a hotel where you can leave your bags at the front desk until your room is ready. You have to take your bags to the basement and they allow you to leave it there for 3 hours. Anything longer they charge. When we were finally able to check in the studio it had an awful smell. It is clean but that studio has small cockroaches. I couldn't wait for our stay to end. If you aren't happy with your room you can't switch to a different room since it's not a hotel. I recommend you look for another places and don't stay here.
Verified Hotels.com guest review