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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Kempinski Hotel Suzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
1 Guobin Rd, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, China

Bayfront hotel with 3 restaurants, near Jinji Lake
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Service
Fantastic service
Breakfast
Tasty breakfast

Kempinski Hotel Suzhou

from ZAR 2,504
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Lake View
  • Deluxe Twin Room, Lake View
  • Deluxe Room, 1 King Bed (Executive)
  • Deluxe Room, 2 Twin Beds (Executive)
  • Suite (Panorama)
  • Executive Suite
  • Executive Room, 2 Twin Beds, Lake View
  • Executive Room, 1 King Bed, Lake View
  • Suite (Diplomatic)

What’s around Kempinski Hotel Suzhou

Landmarks

  • In Wuzhong
  • Jinji Lake - 36 min walk
  • Gate to the East - 4.2 mi / 6.7 km
  • Ferris Wheel Paradise - 4.3 mi / 7 km
  • In City Shopping Mall - 4.9 mi / 8 km
  • Suzhou International Expo Center - 5.1 mi / 8.2 km
  • Suzhou University - 5.1 mi / 8.2 km
  • Yuanrong Times Square - 5.2 mi / 8.3 km

Getting around

  • Pudong Intl. Airport (PVG) - 84 min drive
  • Wuxi (WUX-Shuofang) - 54 min drive
  • Suzhou Railway Station - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 458 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 31646
  • Conference space size (meters) - 2940
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually furnished
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Yang Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site
  • Sauna
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby

Kempinski Hotel Suzhou’s small print

Also known as

  • Hotel Kempinski Suzhou
  • Kempinski Hotel Suzhou Suzhou
  • Kempinski Hotel Suzhou Hotel Suzhou
  • Kempinski Hotel Suzhou
  • Kempinski Suzhou
  • Kempinski Suzhou Hotel
  • Suzhou Kempinski
  • Suzhou Kempinski Hotel
  • Kempinski Hotel Suzhou Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 500 per night

Optional extras

Rollaway beds are available for CNY 350.0 per night

Full breakfast is offered for an extra charge of CNY 172.6 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Kempinski Hotel Suzhou

  • Does Kempinski Hotel Suzhou offer free cancellation for a full refund?
    Yes, Kempinski Hotel Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Kempinski Hotel Suzhou?
    Sorry, there's no parking at Kempinski Hotel Suzhou.
  • Is there a pool at Kempinski Hotel Suzhou?
    Yes, there's an indoor pool.
  • Are pets allowed at Kempinski Hotel Suzhou?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Kempinski Hotel Suzhou?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Kempinski Hotel Suzhou?
    Yes, there are 3 onsite restaurants.

Kempinski Hotel Suzhou

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