Holiday Inn Express Cheltenham, an IHG Hotel

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Primary image
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Holiday Inn Express Cheltenham, an IHG Hotel

Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property
3-star hotel with restaurant, near Cheltenham Town Hall

8,2/10 Very good

801 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Dunalley Street, Cheltenham, England, GL50 4AP
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Cheltenham
  • Cheltenham Town Hall - 13 min walk
  • Cheltenham Racecourse - 21 min walk
  • Pittville Park - 2 min drive
  • Cheltenham General Hospital - 6 min drive
  • University of Gloucestershire - 7 min drive
  • Cotswolds - 11 min drive
  • Sudeley Castle - 22 min drive
  • Tewkesbury Abbey - 19 min drive
  • Kingsholm Stadium - 21 min drive
  • Roses Theatre - 21 min drive

Getting around

  • Birmingham Airport (BHX) - 58 min drive
  • Ashchurch for Tewkesbury Station - 20 min drive
  • Stonehouse Station - 22 min drive
  • Cheltenham Spa Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Holiday Inn Express Cheltenham, an IHG Hotel offers an airport shuttle (available 24 hours) and puts you within a 15-minute drive of Cotswolds and Cheltenham Racecourse. Guests can visit the fitness center for a workout or grab a bite to eat at Great Room, which serves breakfast. Other features include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (GBP 14 per day; discounts available)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Bulgarian
  • Chinese (Mandarin)
  • English
  • Hungarian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 26-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Special features

Dining

Great Room - This café serves breakfast and light fare.
Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: GBP 50.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of GBP 90.00 (one-way)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs GBP 14 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham, An Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Frequently asked questions

Overall score and ratings

8,2

Very good

8,7/10

Cleanliness

8,5/10

Staff & service

8,1/10

Amenities

8,3/10

Property conditions & facilities

7,6/10

Eco-friendliness

10/10 Exceptional

Very relaxing hotel and staff very friendly and he
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mrs E, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Basic hotel with great location
The hotel is, in general, basic. Location is great, though. NCP parking across the road with 25% discount is good. Also, swimming pool available 2 minutes away.
Jorge, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent
Excellent location - clean - good breakfast. I would recommend off site parking through your parking space.com as we found some excellent deals. Close to shops, restaurants but also close to parks and green spaces. Thoroughly enjoyed the stay.
Jason, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Amazing breakfast, lovely clean room, perfect location.
Sarah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location. Parking is nearby but extra. Good breakfast. Comfortable
sara, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Good position for Tow Centre
My sister and I came to Cheltenham for a couple of days’ break.The hotel was convenient for shops and restaurants. It was clean and suitable for our needs. The reception staff were pleasant but the breakfast staff could do with a little more training. A smile and be a bit more helpful. The room was clean and the bathroom was ok but had problems opening the concertina opening in the shower from inside. Unfortunately it was noisy in the room because of the road junction right outside the hotel but appreciate have to accept that when having a town centre position.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Burnt out kettle...But amazing service!
Arrived and made a cup of Tea, only to find the kettle had previously burnt out, so it produced a really horrible smell in the room which was not pleasant. Dropped the kettle off at reception which was swiftly replaced and enjoyed a lovely cup of tea. Great service all round, but especially the breakfast staff, who were incredibly helpful and efficient.
James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

steve, 1-night trip
Verified Hotels.com guest review