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Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms

3 stars
722 Bonaventure WaySugar LandTX77478United States of America
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Excellent4.4 / 5
Service
Fantastic service
Vibe
Awesome vibe
Location
Great location
Value for money
Fairly good value for money
455See all 455 Hotels.com reviews
From 414 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms

from ZAR 1,272
  • King Junior Evolution Suite
  • One Bedroom Suite, One King Bed
  • One King Mob Hearing Acc Ri Shw
  • Junior Suite, 1 King Bed, Accessible
  • King Evolution Room
  • Two Queens Evolution Room
  • Standard Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible
  • Suite, Accessible
  • One King Hearing Accessible
  • Suite, Accessible
  • Two Queen Hearing Accessible
  • Two Queen Hearing Accessible
  • SGR

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

  • Free shopping center shuttle

Also known as

  • Hilton Garden Inn Houston/Sugar
  • Hilton Garden Inn Houston/Sugar Hotel
  • Hilton Garden Inn Houston/Sugar Hotel Land
  • Hilton Garden Inn Houston/Sugar Land

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of USD 11.95 per person (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 4500
  • Conference space size (meters) - 418
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms’s small print

Also known as

  • Hilton Garden Inn Houston/Sugar
  • Hilton Garden Inn Houston/Sugar Hotel
  • Hilton Garden Inn Houston/Sugar Hotel Land
  • Hilton Garden Inn Houston/Sugar Land

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Full breakfast is offered for an extra charge of USD 11.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 455 reviews

Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms
Excellent4.0 / 5
very nice and great customer service.
2 night trip with friends
Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms
Outstanding5.0 / 5
Nice bed. Quiet area of town. Pleasant staff.
2 night romance trip
Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms
Excellent4.0 / 5
Just okay
The hotel does have a free shuttle that will take you to town square local restaurants and the mall. That was nice.
1 night family trip
Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms
Good3.0 / 5
Sugarland trip for a wedding
Only complaint about the stay was housekeeping knocked on door and tried to enter at 8:25 am. Guess more of a business hotel but I wasn't ready to wake up yet. Room had a musty smell and I wasn't a fan of the memory foam mattress but I slept okay. Big spacious room I did appreciate that and everyone that worked here were very friendly. I would stay here again.
1 night family trip
Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms
Good3.0 / 5
Bathroom unacceptable, service horrendous
2nd stay. Cost almost twice as much as in late May when everything was fine. Given an accessible room that had a shower with absolutely no water pressure. Outlets in bathroom didn't work so I had to dry my hair in the main room (tried 2 hair dryers). People drinking and smoking in the parking lot until 1:30 AM and I could hear them from my 3rd floor room and had to call front desk. Spoke to manager about their satisfaction guarantee and said they couldn't refund stay as not booked directly through Hilton. Called Hotels.com twice. On hold over 10 minutes the first time, then they called back 7 min later and I was on auto-hold again for 6 minutes, told they needed to speak to hotel directly and then Hotels.com cut me off after speaking to the manager. Called hotel myself and they said that the manager I spoke to was out of town this week and they would leave him a message. On hold with Hotels.com for another 40 min and have gotten nowhere even speaking with the customer service supervisor other than just to tell me that only the hotel manager who was there that morning I checked out could authorize a refund. Would expect this from a Motel 6 but not for what I paid. Very disappointed with both the hotel management and Hotels.com customer service. I guess I will have to file a dispute with my credit card company after over an hour of my time has been wasted.
1 night business trip

See all reviews

Hilton Garden Inn Houston/Sugar Land Accommodation & Rooms

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