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All properties in San Martin de los Andes, Neuquén, Argentina
1 room, 2 adults

Loi Suites Chapelco Hotel

4,5-star4,5 stars
Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, 8370, Argentina

San Martin de los Andes ski hotel with spa and ski shuttle
  • Free buffet breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from June 30 2020 to December 3 2020 (dates subject to change).
  • Loi Suites is a very nice hotel with nice views and good service. good points about the…Dec 29, 2019
  • The best staff and very beautiful hotel. Great for family vacationAug 27, 2019

Loi Suites Chapelco Hotel

from ZAR 2,510
  • Junior Room, Golf View
  • Superior Studio, Golf View
  • Suite, Golf View
  • Family Room
  • Superior Quadruple Room

What’s around Loi Suites Chapelco Hotel

Landmarks

  • La Pastera Che Guevara Museum - 10.4 mi / 16.8 km
  • Lacar Lake Pier - 11.1 mi / 17.9 km
  • Lago Lacar - 12 mi / 19.3 km
  • Parque Nacional Lanin - 12.3 mi / 19.9 km
  • Quila Quina Beach - 21.6 mi / 34.7 km
  • Chapelco Ski Resort - 24 mi / 38.7 km

Getting around

  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10:30 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Ski shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2045
  • Conference space size (meters) - 190
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Namasthé has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Ski

  • Ski passes available
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf driving range on site
  • Golfing on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Loi Suites Chapelco Hotel’s small print

Also known as

  • Loisuites Chapelco
  • Loi Suites Chapelco
  • Loisuites Chapelco Hotel
  • Loi Suites Chapelco
  • Loi Suites Chapelco Hotel Hotel
  • Loi Suites Chapelco Hotel San Martin de los Andes
  • Loi Suites Chapelco Hotel Hotel San Martin de los Andes
  • Loisuites Chapelco Golf Resort Spa
  • Loisuites Chapelco Golf Resort Spa San Martin de los Andes
  • Loisuites Chapelco Golf Spa
  • Loisuites Chapelco Golf Spa San Martin de los Andes
  • Loisuites Chapelco Hotel San Martin de los Andes
  • Loi Suites Chapelco Hotel San Martin de los Andes
  • Loisuites Chapelco San Martin de los Andes
  • Loi Suites Chapelco San Martin de los Andes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 9:00 PM.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of ARS 450 per person (roundtrip)

Airport shuttle service for children costs ARS 450 (roundtrip)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Loi Suites Chapelco Hotel

  • Does Loi Suites Chapelco Hotel offer free cancellation for a full refund?
    Yes, Loi Suites Chapelco Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Loi Suites Chapelco Hotel currently open?
    This property is closed from June 30 2020 to December 3 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Loi Suites Chapelco Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Loi Suites Chapelco Hotel?
    Yes, there's free self parking.
  • Is there a pool at Loi Suites Chapelco Hotel?
    Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
  • Are pets allowed at Loi Suites Chapelco Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Loi Suites Chapelco Hotel?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Loi Suites Chapelco Hotel?
    Yes, there are 2 onsite restaurants. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include La Piamontesa (6.7 mi), Breway (6.8 mi), and Nonino Empanadas (6.8 mi).
  • Is airport shuttle service offered by Loi Suites Chapelco Hotel?
    Yes, an airport shuttle is available. The charge is ARS 450 per person roundtrip.
  • What is there to do at Loi Suites Chapelco Hotel and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Loi Suites Chapelco Hotel also has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Recent reviews

Superb 9,0 From 55 reviews

Very good 8,0
Peaceful and nice for a night
We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.
gb1 night romance trip
Exceptional 10,0
Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.
au2 night romance trip
Exceptional 10,0
Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.
gb2 night romance trip
Very good 8,0
Lo que no me gusto es que Expedia.com.ar pago en pesos argentinos al establecimiento, me cobro a mi en pesos argentinos y yo siendo ciudadana argentina y visitando un hotel en mi país ,tuve que pagar el impuesto del 30% país porque Expedia identificándose como . Com. Ar igualmente te debita el impuesto !, como si uno viajara al exterior !!! Vergüenza total. No reserven con Expedia .
ar1 night romance trip
Exceptional 10,0
Excellent hotel dans un site somptueux
Hotel au calme au milieu d'un environnement naturel protégé et splendide. Grande chambre confortable avec vue superbe. Excelent petit dejeuner. Un peu loin de San Martin mais le lieu vaut bien de faire qelques lls en plus
DANIEL, fr1 night trip
Exceptional 10,0
Muy Caro jugar golf
Muy agradable el hotel, de buen nivel. Alto costo por jugar golf, descuento no significativo no permite aprovechar mejor la estadía. Sale más económico salir fuera de hotel por actividades deportivas , golf. Pierden de ganar por cobrar tan caro jugar golf a los pasajeros del hotel.
roberto, cl5 night family trip
Exceptional 10,0
Conforto garantido
Super confortável , com uma vista maravilhosa!
rita, br2 night family trip
Poor 2,0
Mala atención por culpa de equipo de futbol
Lamentablemente alojaron a un equipo de futbol que hacían su pretemporada. Fue un caos poder llegar el hotel por los fans que estaban esperando al equipo. En el propio hotel, todos estaban más pendientes de la llegada del equipo y en atender a la prensa y guardaespaldas que en atender al resto de los huéspedes. La comida muy mediocre: tuvimos que regresar un bife de chorizo porque lo pedimos jugoso y lo trajeron seco, por estar platicando en lugar de estar pendientes de la comida. El desayuno muy malo y sin opción de solicitar nada a la carta. No es lo habitual en un hotel de esa categoría. Nos deberIan haber avisado que llegaría en esa misma fecha el equipo de futbol.
Nancy, mx1 night romance trip
Exceptional 10,0
EL TRATO DEL PERSONAL , LA LIMPIEZA Y EL ENTORNO MAGNIFICO,
es11 night romance trip
Very good 8,0
Bien , soigné Hôtel très isolé dans un grand parc boisé avec une belle vue sur le glacier Mais il manque toutefois une âme à ce ressort Parking éloigné et pas pratique d’accès Chambre spacieuse et salle de bains aussi Il manque du café et de l’eau gratuit au regard du prix payé
Serge, fr1 night romance trip

Loi Suites Chapelco Hotel