Palace Hotel

Photo gallery for Palace Hotel

Primary image
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premium bedding, down comforters, minibar, in-room safe

Overview of Palace Hotel

Palace Hotel

4.0 star property
Lakefront hotel in Desenzano del Garda with spa and bar/lounge

8,8/10 Fabulous

483 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
Map
viale Agello 114/a, Desenzano del Garda, BS, 25015
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Rooftop terrace
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Bar/lounge
  • Room service
  • Conference center
  • Business center
  • 5 meeting rooms
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Scaliger Castle - 7 min drive
  • Center Aquaria Spa and Wellness Center - 10 min drive
  • Gardaland - 21 min drive
  • Sigurta Park - 22 min drive
  • Movieland - 26 min drive
  • Canevaworld - Aqua Paradise - 29 min drive
  • Parco Natura Viva - 23 min drive

Getting around

  • Valerio Catullo Airport (VRN) - 27 min drive
  • Gabriele D'Annuzio Airport (VBS) - 34 min drive
  • Desenzano del Garda-Sirmione Station - 5 min drive
  • Lonato Station - 11 min drive
  • Castelnuovo del Garda Station - 18 min drive

About this property

Palace Hotel

Take in the views from the rooftop terrace when you stay at Palace Hotel. Guests can take a dip in the seasonal outdoor pool and visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis. Other highlights at this upscale hotel include a bar/lounge, a spa tub, and a sauna. Fellow travelers like the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (3498 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Palace Hotel Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for EUR 12.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Palace Desenzano del Garda
Palace Hotel Desenzano del Garda
Palace Hotel Hotel
Palace Hotel Desenzano del Garda
Palace Hotel Hotel Desenzano del Garda

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,2/10

Cleanliness

8,8/10

Staff & service

8,0/10

Amenities

8,8/10

Property conditions & facilities

7,8/10

Eco-friendliness

10/10 Exceptional

Good
Good location, parking free. Fast check in.
Igor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Beautiful spa hotel, had great views of Lake Garda from our balcony. Excellent breakfast
Laurie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were not very friendly. Parking is restricted . The location of the property is not ideal with regard to restaurants and nightlife . The price is not attartctive in terms of value for money.
3-night romance trip
Verified Expedia guest review

6/10 Good

Not bad, not brilliant.
Staff were friendly, location was ok if you have a car. I recommend staying closer to Sirmione. Air conditioning didn't work for the first few days of our stay and had to be controlled by reception's night staff. Had to pay extra to have a bottle of wine taken up to our room. Reception were great to call us taxis, but the taxis weren't consistent. Sometimes the taxi to Sirmione charged $15 euro whereas other times we were charged $31 euro. No restaurant on site either. I would say an excellent 3 star hotel but definitely not a 4 star.
A, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Pleasant hotel with fabulous roof pool and cocktai
A pleasant hotel, not the newest with a couple of tired features, e.g. in the bathroom. It was very clean, though, with comfortable rooms with lovely balconies and comfy modern beds. We had nice quiet rooms overlooking the garden. The heated pool on the roof with a fabulous view of the lake and mountains as great. All staff were fantastic, friendly and quick. We enjoyed the bikes that the hotel rents out at a low rate. Breakfast buffet was generous and set in the pleasant conservatory. The feature e enjoyed most, however, was the bar and the outstanding cocktails created by the Hotels long-standing excellent and very professional barkeeper. Try the smoked Negroni, for example!
Jackie, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pleasant stay on lovely lake
Nice room- deluxe room is much nicer than the suite- thankfully the helpful guy on reception moved us from the suite to the deluxe room so we had a lake view
Tyler, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel - located between Desenzano and Sirmione. Local transport excellent. Staff friendly, efficient and very welcoming. Hotel clean, comfortable - everything you would need. Breakfast was very good - excellent choices. Overall would not hesitate to recommend.
3-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff were very friendly and helpful. No WiFi in the the room and only 1 English Channel on the tv.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had a great time. Place was lovely and staff so helpful
3-night family trip
Verified Expedia guest review