Hotel Universel

Photo gallery for Hotel Universel

Primary image
Indoor pool
Indoor pool
Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Hotel Universel

Hotel Universel

3.0 star property
3-star hotel with indoor pool, near Laval University

7,4/10 Good

1 428 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Coffee shop/café
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Living room
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Ste. Foy
  • Laval University - 1 min walk
  • Laurier Quebec - 6 min drive
  • Quebec City Convention Center - 13 min drive
  • Les Galeries de la Capitale - 9 min drive
  • Citadelle of Quebec - 25 min drive
  • Quebec City Town Hall - 20 min drive
  • Quartier Petit Champlain - 16 min drive
  • Aquarium du Québec - 12 min drive
  • Videotron Centre - 13 min drive
  • Old Port Quebec City - 18 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 14 min drive
  • Quebec Sainte-Foy Station - 15 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 15 min drive
  • Quebec Palace Station - 16 min drive

About this property

Hotel Universel

Hotel Universel features a nightclub and puts you 0.1 mi (0.1 km) from Laval University and 5.1 mi (8.1 km) from Quebec City Town Hall. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge, and a spa tub are other highlights. The pool and helpful staff get good marks from fellow travelers.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 100

Parking

  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Overall score and ratings

7,4

Good

7,6/10

Cleanliness

7,8/10

Staff & service

7,3/10

Amenities

7,2/10

Property conditions & facilities

7,0/10

Eco-friendliness

6/10 Good

Unsure if it’s a custom, but no one replenished our room with any coffee, toilet paper or other supplies and our garage was not removed. The pool area was lovely. I wish in our room we had had another spot to sit. Also, most of our lamps weren’t plugged in and we couldn’t reach behind the beds to do this.
Jennifer, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lilianna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bryan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gaetan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jean-Francois, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mike, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Stuff was pretty friendly but no any soaps and the room was very dirty and small window and dark. Only my kid enjoyed the pool. But feel way too expensive for the price stay the hotel.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Kelly, 2-night trip
Verified Hotels.com guest review

6/10 Good

房间有股霉味,游泳池的潮气充满了整个房间区域。
2-night family trip
Verified Hotels.com guest review