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Imperial hotel by Misty Blue Hotels

3.0 star property
Family-friendly hotel in Pietermaritzburg with restaurant and bar/lounge

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Imperial hotel by Misty Blue Hotels

Photo gallery for Imperial hotel by Misty Blue Hotels

Lobby
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Daily buffet breakfast (ZAR 165 per person)
Free toiletries, hair dryer, towels

Overview of Imperial hotel by Misty Blue Hotels

7,0 out of 10 Good
7,0/10 Good

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
224 Jabu Ndlovu Street, Pietermaritzburg, KwaZulu-Natal, 3200
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • In-room childcare
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Conference space
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Family Room

In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Suite

In-room safe, desk, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Heart of Pietermaritzburg

Getting around

  • Pietermaritzburg (PZB) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sagewood Cafe - 3 min drive
  • McDonald's - 6 min walk
  • Pizza Chicken Perfect - 3 min walk
  • KFC - 13 min walk
  • KFC - 13 min walk
Map

About this property

Imperial hotel by Misty Blue Hotels

Imperial hotel by Misty Blue Hotels is just 3.7 mi (6 km) from the airport and offers a shuttle (available 24 hours) for ZAR 100 per vehicle one way. For a bite to eat, guests can check out Gardenroom Restaurant, which serves breakfast, lunch, and dinner. Other highlights include a rooftop terrace and a bar/lounge.

Languages

Afrikaans, English, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 9 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum Spring Break check-in age is 15

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1877
  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Gardenroom Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: ZAR 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 165 per person
  • Airport shuttle service is offered for an extra charge of ZAR 100 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Imperial Protea Hotel
aha Imperial Hotel Pietermaritzburg
Protea Hotel Imperial Pietermaritzburg
Protea Imperial
Protea Imperial Pietermaritzburg
Imperial Hotel Pietermaritzburg
Imperial Pietermaritzburg
aha Imperial Pietermaritzburg
Imperial hotel Misty Blue Hotels Pietermaritzburg
Imperial hotel Misty Blue Hotels
Imperial Misty Blue Hotels Pietermaritzburg
Imperial Misty Blue Hotels
Imperial By Misty Blue Hotels
Imperial hotel by Misty Blue Hotels
Imperial hotel by Misty Blue Hotels Hotel
Imperial hotel by Misty Blue Hotels Pietermaritzburg
Imperial hotel by Misty Blue Hotels Hotel Pietermaritzburg

Frequently asked questions

Does Imperial hotel by Misty Blue Hotels offer free cancellation for a full refund?
Yes, Imperial hotel by Misty Blue Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Imperial hotel by Misty Blue Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Imperial hotel by Misty Blue Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Imperial hotel by Misty Blue Hotels?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Imperial hotel by Misty Blue Hotels?
Yes, an airport shuttle is available. The charge is ZAR 100 per vehicle one way.
What are the check-in and check-out times at Imperial hotel by Misty Blue Hotels?
You can check in from 2 PM - 9 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Imperial hotel by Misty Blue Hotels?
No, this hotel doesn't have a casino, but Golden Horse Casino (4-min drive) is nearby.
What is there to do at Imperial hotel by Misty Blue Hotels and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course.
Are there restaurants at or near Imperial hotel by Misty Blue Hotels?
Yes, there's an onsite restaurant, Gardenroom Restaurant.
What's the area around Imperial hotel by Misty Blue Hotels like?
Imperial hotel by Misty Blue Hotels is in the heart of Pietermaritzburg, a short 7-minute walk from Pietermaritzburg City Hall and 10 minutes' walk from Msunduzi Museum.

Reviews

7,0

Good

7,4/10

Cleanliness

7,0/10

Staff & service

9,0/10

Amenities

6,8/10

Property conditions & facilities

2,0/10

Eco-friendliness

Reviews

2/10 Poor

Sthembile, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Fake Hotel
There was no one at the hotel, it was in darkness and the contact numbers provided did not exist! I would very much like to be contacted at 0716712625. I had to seek other accommodation, very disappointed.
Sarah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

What a #@&*£# !!
Did a business trip this week in KZN and made an online booking that was confirmed and went off my credit card. On my arrival at the hotel it was closed down for renovations. Nice guys! You don't get more professional than this....a real pleasure doing business!!
Conrad, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

There was no stay as the place does not exist
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nombuso, 1-night trip
Verified Hotels.com guest review

4/10 Fair

What a SERIOUS disappointment
What a SERIOUS disappointment. The hotel has an interesting history and the apartment suites were really well appointed, spacious, comfortable and quite lovely. The service by the staff was apathetic, sorely lacking and they were totally uninterested in the clientele. This was a business trip. We were told breakfast was at 06h30. Our crew required breakfast at 06h30. The staff were not on duty and we waited every day of our 4 day stay for over 20 minutes for somebody to take our breakfast orders. And then another 30 minutes for breakfast to arrive. I was told there was no more milk for our morning tea, when we were the first 3 people to arrive for breakfast. It boggles the mind what the rest of the patrons would be offered for their breakfast cereal, tea and coffee. They selectively chose who would be offered muffins and flapjacks. When I inquired I was told flatly I did not ask - yet it was never offered on their handwritten menu on a serviette. When we told them this service was unacceptable, we returned after work that evening, to find all our rooms entry cards had been disabled preventing us entry into our rooms and then they had the audacity to lie about it. And to boot the general public toilets next to the dining room / reception area were disgustingly dirty - it looked as if they had not been cleaned for absolutely weeks - and there was no toilet paper or paper towels. When I complained nothing was ever done about it. Totally unacceptable!. NEVER go again!!
IRENE, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice and luxurious but old and in need of TLC
The hotel is nice with some luxurious features and furniture in the foyer albeit it is old and now needs some TLC all around. One can however tell that back in the day, it used to be the hotel and a go to place. It seems that over time, it kind of got neglected from regular maintenance albeit the traces of brilliance are still there. I would nonetheless still recommend it for anyone who wants to book a stay in the CBD. The reception staff were very hospitable and I was very impressed with one particular receptionist, namely Tafadzwa who went the extra mile to make us feel welcomed and comfortable
Musawenkosi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Breakfast was not worth the money and overall the hotel is not value for money
sae, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ntombenhle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazeballs
It was great and very relaxing. The staff were very friendly.
Ntokozo, 1-night trip
Verified Hotels.com guest review