Guests
All properties in Medellin, Antioquia, Colombia

NH Collection Medellín Royal

Pet-friendly hotel with full-service spa, connected to a shopping center, near Santafé Mall

  • Free WiFi and free parking
From
ZAR 593

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Superior Room, City View - Bathroom
  • Pool
Pool. Image 1 of 43.
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Carrera 42 No 5 Sur 130, Medellin, 50022, Antioquia, Colombia
9,0.Superb.
  • It was a great hotel

    Jul 20, 2021

  • No good

    Jul 1, 2021

See all 446 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Walkable
Convenient
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 135 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Santafé Mall - 1 min walk
  • Lleras Park - 21 min walk
  • Golden Mile - 5 min walk
  • Oviedo Shopping Center - 8 min walk
  • La Strada Mall - 8 min walk
  • EAFIT University - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite Room
  • Superior Room
  • Superior Room, City View
  • Family Room

Location

Carrera 42 No 5 Sur 130, Medellin, 50022, Antioquia, Colombia
  • Santafé Mall - 1 min walk
  • Lleras Park - 21 min walk
  • Golden Mile - 5 min walk

What’s around

Landmarks

  • Santafé Mall - 1 min walk
  • Lleras Park - 21 min walk
  • Golden Mile - 5 min walk
  • Oviedo Shopping Center - 8 min walk
  • La Strada Mall - 8 min walk
  • EAFIT University - 15 min walk
  • Poblado Park - 19 min walk
  • Lokkus Contemporary Art - 28 min walk
  • El Tesoro Shopping Park - 29 min walk
  • Monterrey Comercial Mall - 29 min walk
  • El Castillo Museum - 1.8 mi / 2.9 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 46 min drive
  • Aguacatala Station - 16 min walk
  • Poblado Station - 30 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • Up to 55 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 97
  • Conference space size (meters) - 9

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

Dining

Cygnus - This restaurant serves lunch and dinner.

Small print

Also known as

  • Hotel Medellin
  • NH Collection Medellín Royal Hotel Medellin
  • NH Collection Medellín Royal Hotel
  • NH Collection Medellín Royal Medellin
  • NH Collection Medellín Royal
  • Nh Collection Medellin Royal
  • NH Collection Medellín Royal Hotel
  • NH Collection Medellín Royal Medellin
  • NH Collection Medellín Royal Hotel Medellin
  • Hotel Medellin Royal
  • Hotel Royal Medellin
  • Medellin Royal
  • Medellin Royal Hotel
  • Royal Hotel Medellin
  • Royal Medellin
  • Royal Medellin Hotel
  • Medellin Royal Hotel Medellin

Optional extras

Breakfast costs between COP 37660 and COP 75321 per person (approximately)

Pets are allowed for an extra charge of COP 131791 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of COP 102000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

Policies

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, NH Collection Medellín Royal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of COP 131791 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant, Cygnus. Nearby restaurants include Pizzeria Olivia (4-min walk), Cazuelitas (4-min walk), and Starbucks (4-min walk).
  • Yes, an airport shuttle is available. The charge is COP 102000 per vehicle one-way.
  • NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness center.
9,0.Superb.
  • 10,0.Exceptional

    Amazing staff, service is incredible. Breakfast buffet is superb. Gym could use a touch up, machines didn't work the best but usable. We'll come again!

    Thomas, 1 night family trip, May 26, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Would recommend to stay here

    The cleanliness and services from the employees was very excellent. The hotel convenience very short walk to the mall and the metro station and parks made my stay enjoyable.

    chad, 1 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The service, room and amenities are very nice. We stayed 5 nights and enjoyed our stay . Room service and the breakfast very good. A good area as well

    5 night romance trip, Apr 20, 2021

    Verified Expedia guest review

  • 8,0.Very good

    I really enjoyed this stay. The rooms was great and the staff was super helpful. However the pool was a little underwhelming and if this is the reason for staying here I would recommend another place.

    6 night family trip, Apr 20, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Easy check in, excellent location, safe and close to several shopping plazas, everything you need is walking distance. Beautifully view. Did not make use of amenities but loved the lobby area and green ateas

    Celia, 1 night trip with friends, Apr 19, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Staff is very welcoming.

    3 night family trip, Apr 13, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Excelente ubicación

    Hotel muy bien ubicado, personal muy amable y dispuesto ayudar, limpio. Solo considero que el colchón era un poco rígido.

    Antonieta, 3 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    This is a classy business hotel steps away from a WeWork and the best shopping mall in Poblado called Santa Fe. The staff (Miguel angel, Santiago and Mariana) were all very lovely. I will stay here again for sure. Would be nice if they gave me a complimentary breakfast but they never do. Maybe this review will merit me getting one next time.

    3 night business trip, Mar 18, 2021

    Verified Orbitz guest review

  • 10,0.Exceptional

    Excellent customer service

    The staff at this hotel go above and beyond to impress you. Santiago helped make our trip seamless giving us amazing suggestions. On my friend’s birthday he and the hotel wished him a happy birthday and left chocolate covered strawberries in the room. The hotel is extremely clean and in a great location. Stay here!!

    Rajahn, 2 night trip with friends, Mar 16, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Acceptable for the price

    Edward, 6 night trip, Mar 14, 2021

    Verified Hotels.com guest review

See all 446 reviews