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Hotel Las Golondrinas

3.5-star3.5 stars
Av. ConstituyentesNo. 178 Esq. calle 20, Playa del CarmenQROO77710Mexico

City-center hotel in Avenida Constituyentes with 2 outdoor pools
  • Free WiFi and free parking
Awesome vibe
Fantastic service
Pool should be renewed
Complaints about WiFi
49See all 49 reviews
From 479 reviewsTripAdvisor Traveller Rating

Hotel Las Golondrinas

from ZAR 1,138
  • Standard Room
  • xxxStandard Twin Room
  • Deluxe Room Plus
  • Suite Room
  • Standard Plus Room
  • Deluxe Room, 1 King Bed, Bathtub
  • Deluxe Room
  • Honeymoon Room
Want more choice? Check out our other properties in Playa del Carmen.

At a glance

Key facts

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Ecotours nearby
  • Golfing nearby
  • 24-hour front desk
  • Tours/ticket assistance
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden
  • Terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Hotel Las Golondrinas’s small print

Also known as

  • Hotel Las Golondrinas
  • Hotel Las Golondrinas Playa del Carmen
  • Las Golondrinas Playa del Carmen
  • Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 130 for adults and MXN 130 for children (approximately)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Las Golondrinas


  • In Avenida Constituyentes
  • Quinta Alegria (5-minute walk)
  • Nuestra Senora del Carmen Catholic Church (5-minute walk)
  • Central Square (6-minute walk)
  • Pier Navega (9-minute walk)
  • Yucatek Divers (11-minute walk)
  • Mamitas Beach Club (12-minute walk)
  • Playa del Carmen Maritime Terminal (19-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 44-min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Good 7.0 From 49 reviews

Hotel Las Golondrinas
Great place
Great location Walking distance to the attractions
fernanda, us1 night trip
Hotel Las Golondrinas
Robert, ca1 night trip
Hotel Las Golondrinas
Very Good8.0
Convenient with very helpful staff
Convenient with helpful staff
Samantha, au1 night romance trip
Hotel Las Golondrinas
fake-out at Golondrinas.
I informed t he manager when we checked in that I needed a room with light and air as I had alot of work to do on the computer for my job. He gave us a decent room, but failed to mention that there was construction going on right outside our door (repairing the elevator) and above our heads (banging on the ceiling) and right outside all our windows. After the first day, we should have moved rooms but stupidly figured it was over (it wasnt) By the time I realized the noise was continuing, it was too late to move, so I ended up trying to work in the lobby. The internet was super slow and unreliable too. I was thrilled to leave. Dont go unless you are sure they are finished with their renovations which made the pool and central courtyard un-usable (all dusty) The place should have been closed down while they were doing this! Unconscionable..
A Traveller, usRomance trip
Hotel Las Golondrinas
There's better hotels at very similar price.
My first impression was very disappointing when I heard that very loud noise of construction, there was no bell man, the front desk agent wasn't friendly. The room had a very strong smell of "humidity". The bed was very unconfortable. My kids went into the pool and started complaining about rocks and pieces of cement in the pool, I guess it was because of the construction going on on the higher level. The WiFi didn't work very well. My room was very noisy, you could hear the noise from the construction, next morning I could hear every single that was passing by. One thing that I did like is that they have a big closet and hot water. Prior to this hotel, I stayed at 2 other different hotels which had a wonderful customer service and a better price, so when I came to Las Golondrinas for my last night I felt very bad for the other guests who where arriving there.
Manuel, us1 night family trip

See all reviews

Hotel Las Golondrinas

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