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1 room, 2 adults

Ténéo Apparthotel Bordeaux-Gare Saint Jean

2-star2 stars
4 cours Barbey, Bordeaux, Gironde, 33800, France

City-center residence within easy reach of Rue Sainte-Catherine
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

France may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The property is really well located just under 15 minutes walk from the city center. And…Aug 28, 2020
  • I booked this property for its proximity to the train station - that was great. Lots of…Nov 16, 2019

Ténéo Apparthotel Bordeaux-Gare Saint Jean

from ZAR 982
  • Business Studio
  • Junior Suite
  • Family Apartment, 1 Bedroom

What’s around Ténéo Apparthotel Bordeaux-Gare Saint Jean

Landmarks

  • In Bordeaux Sud
  • Rue Sainte-Catherine - 12 min walk
  • Place de la Bourse - 21 min walk
  • Grand Theater Opera National of Bordeaux - 27 min walk
  • Rock School Barbey - 2 min walk
  • Marche des Capucins - 7 min walk
  • Spiritains Chapel - 11 min walk
  • Sacre Coeur Church - 11 min walk

Getting around

  • Merignac Airport (BOD) - 27 min drive
  • Bordeaux St-Jean Station - 7 min walk
  • Bordeaux (ZFQ-Saint-Jean SNCF Train Station) - 9 min walk
  • Bordeaux-Benauge Station - 3 min drive
  • Tauzia Tram Station - 5 min walk
  • Sainte-Croix Tram Station - 7 min walk
  • Saint-Jean Tram Station - 7 min walk

At a glance

Key facts

Size

  • 83 apartments
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-7:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • France may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open during the following times:
  • Monday - Friday: 2:00 PM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. Front desk hours are weekdays from 7 AM to noon and 2 PM to 9 PM, and on weekends and public holidays from 8 AM to noon and 5 PM to 8 PM. Guests planning to arrive after hours must call the hotel to arrange check-in, using details provided on the reservation confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 1 per room (up to 13 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 10 per day)

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Arabic, French, Italian, Spanish.

At the property

Food and drink
  • Water dispenser
Things to do
  • Bicycle rentals nearby
Services
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas
Languages Spoken
  • Arabic
  • French
  • Italian
  • Spanish

In the apartment

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower only
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free wired Internet
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Housekeeping - once per stay

Ténéo Apparthotel Bordeaux-Gare Saint Jean’s small print

Also known as

  • Apparthotel Bordeaux
  • Ténéo Apparthotel
  • Ténéo Apparthotel House Bordeaux
  • Teneo Suites Apparthotel Bordeaux Merignac Aeroport France
  • Ténéo Apparthotel Bordeaux House
  • Ténéo Apparthotel Bordeaux-Gare Saint Jean Bordeaux
  • Ténéo Apparthotel Bordeaux-Gare Saint Jean Residence
  • Ténéo Apparthotel Bordeaux-Gare Saint Jean Residence Bordeaux
  • Ténéo Apparthotel House

Policies

Housekeeping service is available every 3 days for bookings of 1-7 nights, and once per week for stays of 8 nights or more. Additional housekeeping services are available for a surcharge.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 10 per day

Pets are allowed for an extra charge of EUR 10 per accommodation, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ténéo Apparthotel Bordeaux-Gare Saint Jean

  • Does Ténéo Apparthotel Bordeaux-Gare Saint Jean offer free cancellation for a full refund?
    Yes, Ténéo Apparthotel Bordeaux-Gare Saint Jean does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ténéo Apparthotel Bordeaux-Gare Saint Jean?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ténéo Apparthotel Bordeaux-Gare Saint Jean?
    Yes. Self parking costs EUR 10 per day.
  • Are pets allowed at Ténéo Apparthotel Bordeaux-Gare Saint Jean?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 13 lbs per pet. There's a charge of EUR 10 per accommodation, per day.
  • What are the check-in and check-out times at Ténéo Apparthotel Bordeaux-Gare Saint Jean?
    You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Are there restaurants at or near Ténéo Apparthotel Bordeaux-Gare Saint Jean?
    Yes. Nearby restaurants include Café du Théâtre (5-min walk), Cap Vers (6-min walk), and Central do Brasil (6-min walk).
  • Is there an onsite casino at Ténéo Apparthotel Bordeaux-Gare Saint Jean?
    No, this residence doesn't have a casino, but Barriere Casino Theatre (10-min drive) is nearby.
  • What is there to do at Ténéo Apparthotel Bordeaux-Gare Saint Jean and nearby?
    Have fun during the warmer months with activities nearby such as cycling.

Recent reviews

Good 7,0 From 263 reviews

Poor 2,0
worst experience.
I am a traveler and going around the world every week. it’s the worst hotel I have ever stayed. Receptionist was really rude. We arrived to hotel. Our baby was crying and I told receptionist that “let my wife and the baby to the room and I will come back and finish the procedure(payment). I even told her that keep my credit card with you but she didn’t accept that. We had problem with the heating. I asked help but “she said “if it is not working they didn’t open it”. I can tell a lot of things about this property but I will definitely not stay here again and don’t recommend this property at all.
Ersin, us3 night family trip
Poor 2,0
DO NOT book here - this property is NOT safe!!! Women beware! I wish I could give this hotel a good review. Honestly my room was great (I booked a single room with private bathroom). It suited my needs perfectly. BUT - after the incident that occurred, I was terrified and can never recommend this place. My room was broken into overnight - someone entered my room while I slept!!! - my purse was taken, ransacked, valuables taken, and thrown into the closet by the front door. This is the stuff of nightmares and horror movies, esp for a single woman! I didn't realize it until the morning when I couldn't find my purse and panicked - then panicked even more when I realized I'd been robbed! I was very shaken up and scared, knowing that it could have been so much worse (I could have been raped or murdered!!!) When I went to the front desk to report this, they said they don't have security cameras in the hallway (only the lobby), and that "I could call the police if I wanted to." I was also offered a coffee to help "calm me down." I was so upset I left immediately and got out of the city. The doors on the rooms are key entry (no deadbolt, no key card) and the lobby stays open until 9pm. So it could have been another guest, a local in the area that knew of the hotel's security flaws, or a hotel employee. It would have to have been someone that knew the hotel room layout, that I was a woman travelling alone, and that I had gone to bed for the night. So creepy!!!
Theresa, ca2 night trip
Good 6,0
No soap, no shampoo. minimal towels. room was tired looking
ca1 night romance trip
Very good 8,0
Nice, simple place near the train station.
Simple but clean and Anika at the reception helped us to get oriented and to find good places to go.
Mladen, us2 night trip
Fair 4,0
Insatisfait
Cafard dans la chambre, pas de climatisation avec 42 degrés, clim à l'accueil mais pas dans les chambres et aucun geste commercial n'a été proposé
ca1 night romance trip
Very good 8,0
Clean and comfortable room. Great location 5-6 min from the train station.
gb1 night trip
Fair 4,0
Wouldn't stay at this place again.
Experience was not-so-good. We booked this location as the bus from the airport went to the train station and we were getting a train next morning. The apartment was a manageable walk from the station but the neighborhood seems a bit suspect. We notified the managers when we booked of the time we would be arriving but when we got there the front door was locked and we hadn't received any email to say this would be the case. A friendly tenant of the building helped us by letting us into the reception area and rang the phone number on the door and we got into the apartment eventually. When we asked the manager next morning why we weren't notified about the closing of the desk we were told they didn't have our email address - if this is the case then there is a BIG problem with the hotels.com booking system. No apology was given as the manager didn't seem to care. The apartment was a reasonable size and had an adequate kitchen/kitchenware. The lighting was inadequate and very dull - looked like low wattage bulbs were used to cut the running costs. It seems some of the apartment are rented to long term tenants. Wouldn't stay at this place again.
Timothy, au1 night romance trip
Good 6,0
Unacceptable
It is unbelievable that there is no hairdryer in every room and clients should borrow it from the front desk if necessary. However, it is ridiculously that passport must be left at the front desk until the hairdryer is returned.
hk4 night romance trip
Good 6,0
Worst stay ever
Having had a smelly room for 6 days with no WiFi. . At check out Sunday I ask the Lady to use the toilet i was told I couldn't use the toilet downstairs because it wasn't working. . The idea that people pay money to stay in a place and can't use the toilet is something I have never experienced before. ..
PORTIA SHEVON, gb1 night business trip
Good 6,0
Okay
I like staying here when ever am in bordeaux But this time I was very disappointed with the room i was given smelly bathroom and 6 days no WiFi in the room which was really annoying. ..had to go outside or downstairs to get wifi.
PORTIA SHEVON, gb4 night business trip

Ténéo Apparthotel Bordeaux-Gare Saint Jean