Rosewood Mayakoba

Photo gallery for Rosewood Mayakoba

Primary image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas

Overview of Rosewood Mayakoba

Rosewood Mayakoba

5.0 star property
5-star beachfront hotel with golf course, near Tres Rios Ecopark

9,8/10 Exceptional

338 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is R19 350
Price available on 2022/06/24
Map
Carr. Federal Cancun - Playa del Carmen, KM 298, Playa del Carmen, QROO, 77710
Main amenities
  • 136 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 5 restaurants and 2 beach bars
  • 3 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free supervised childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Stovetop
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Tres Rios Ecopark - 27 min walk
  • El Camaleon Mayakoba Golf Course - 12 min drive
  • Grand Coral Golf Riviera Maya - 16 min drive
  • Playa Xcalacoco - 19 min drive
  • 28 de Julio Square - 18 min drive
  • Maroma Beach - 21 min drive
  • Punta Esmeralda Beach - 22 min drive
  • Quinta Avenida - 23 min drive
  • Plaza Las Americas - 22 min drive
  • Mamitas Beach Club - 36 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive
  • Cozumel Intl. Airport (CZM) - 13.5 miles/21.8 km
  • Airport shuttle (surcharge)

About this property

Rosewood Mayakoba

At Rosewood Mayakoba, you can spend time at the beach enjoying free cabanas, beach umbrellas, and sun loungers, plus you'll be 1.4 mi (2.2 km) from Tres Rios Ecopark. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Casa del Lago, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 2 beach bars and a golf course are other highlights at this luxurious hotel, and rooms offer up nice touches like private plunge pools and iPod docks. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Pool gate
  • Stair gate
  • Outlet covers
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Volleyball
  • Ecotours
  • Golfing
  • Kayaking
  • Personal watercraft (motorized)
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 6 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Portable shower seat
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Private plunge pool
  • In-room massage
  • Furnished patio
  • Separate living room

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Television Internet access
  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)
  • Stovetop
  • Free bottled water
  • Ice maker

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Sense Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

Dining

Casa del Lago - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Punta Bonita - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Agave Azul - Overlooking the pool and garden, this restaurant specializes in sushi and serves dinner only. Open daily.
Aquí Me Quedo, La Cantina - This beachfront restaurant specializes in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
La Fondita - This restaurant specializes in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Rosewood Mayakoba is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 1000 for adults and MXN 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Mayakoba
Mayakoba Rosewood
Rosewood Mayakoba
Rosewood Mayakoba Hotel
Rosewood Mayakoba Hotel Playa del Carmen
Rosewood Mayakoba Playa del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Rosewood Mayakoba Riviera Maya/Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba l Carmen
Rosewood Mayakoba Hotel
Rosewood Mayakoba Playa del Carmen
Rosewood Mayakoba Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

9,8

Exceptional

9,9/10

Cleanliness

9,9/10

Staff & service

9,8/10

Amenities

9,8/10

Property conditions & facilities

10,0/10

Eco-friendliness

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Rosewood Mayakoba is extraordinary. The individual residences, the grounds, the beaches, pools and restaurants are wonderful. Would return in a heartbeat!
Michael, 7-night family trip
Verified Expedia guest review

8/10 Very good

The room was amazing, the ground was very beautiful, food options were very limited and very expensive.
Farouk, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort has the best service and the most awesome staff of any hotel I have ever stayed at. They always find a solution for your request. They do not know the word "No".
Fran, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed in the Wellness Suite, which was a two-story suite on the lagoon with a plunge pool and a separate yoga/meditation/reflexology area. It had an abundance of additional wellness-focused amenities, and was close to the spa facilities which I used daily for saunas. The resort itself was a true paradise with multiple pools, beautiful grounds, and plenty of restaurants and amenities like tennis, golf course nearby. We would love to go back and definitely pay extra for the Wellness suite if that’s you’re thing.
Christine, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is gorgeous but the people are the best asset—-they are the kindest, warmest, most helpful and efficient hotel family we have ever met. We’ve been going here time and again because it’s home for us. We love this place, the food, the quiet ambiance, the people, the spa, the facilities, the amenities. It is perfect. We absolutely love it.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything about this property and the experience was incredible
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Susan B, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review