Au Royal Hôtel

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Premium bedding, iron/ironing board, free WiFi
Premium bedding, iron/ironing board, free WiFi
Premium bedding, iron/ironing board, free WiFi
Premium bedding, iron/ironing board, free WiFi

Overview of Au Royal Hôtel

Au Royal Hôtel

2.0 star property
City-center hotel in Bastide Saint-Louis

7,0/10 Good

277 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
Map
22 Boulevard Jean Jaurès, Carcassonne, Aude, 11000
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Terrace
  • Luggage storage
  • Limited hour front desk
For families
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Premium bedding
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Bastide Saint-Louis
  • Massif Central - 20 min drive

Getting around

  • Carcassonne (CCF-Pays Cathare) - 5 min drive
  • Castres (DCM-Mazamet) - 55 min drive
  • Carcassonne Station - 7 min walk
  • Couffoulens Station - 9 min drive
  • Verzeille Station - 19 min drive

About this property

Au Royal Hôtel

Hotel in the heart of Bastide Saint-Louis
Au Royal Hôtel provides a terrace and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage, and smoke-free premises
  • Guest reviews say good things about the proximity to shopping
Room features
All guestrooms at Au Royal Hôtel have perks such as premium bedding, as well as amenities like free WiFi and free weekday newspapers.
More amenities include:
  • Heating and ceiling fans
  • Bathrooms with shower/tub combinations and hair dryers
  • 59-cm flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 7 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 2:00 PM - 7 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Clothing optional (nudity permitted in public areas)
  • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM

What to do

  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages

  • English

Room amenities

Be entertained

  • 59-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Clothing is optional at this property.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Au Royal
Au Royal Carcassonne
Au Royal Hôtel
Au Royal Hôtel Carcassonne
Hotel Au Royal
Au Royal Hôtel Hotel
Au Royal Hôtel Carcassonne
Au Royal Hôtel Hotel Carcassonne

Frequently asked questions

Overall score and ratings

7,0

Good

7,3/10

Cleanliness

7,5/10

Staff & service

6,3/10

Amenities

6,5/10

Property conditions & facilities

7,6/10

Eco-friendliness

8/10 Very good

Lovely mini break
Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Music Festival
Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
Christopher, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.
Zac, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
HASSAN, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

It's a little dated but comparatively well priced for the area
2-night trip
Verified Expedia guest review

6/10 Good

Nice hotel in a good area with decent sized rooms and friendly staff. However, the rooms don't have air conditioning (just a fan) which, given the summer heat made it impossible to sleep - it was absolutely boiling in the room. I wouldn't stay here again during the summer, but would be fine in winter.
Lee, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A great deal
This well-located (and easy to find from the train station) modest hotel was the best deal of a lengthy trip. I found that Carcassonne merited a quiet stay for the "lower town" as well as its more famous part up the hill (which perhaps can't live up to too high expectations). The hotel is very close to the very helpful tourist info centre and a 24 hour grocery store. A lack of recent remodelling was no concern to me; it was clean and comfortable and staff were pleasant and helpful. I would absolutely stay here again.
Roger, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very handy to city centre and railway station etc clean and good breakfast
StClair, 1-night trip
Verified Hotels.com guest review