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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Crowne Plaza Suzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
168 Xinggang Street, Suzhou, Jiangsu, 215021, China

Lakefront hotel with spa, near Jinji Lake
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Bar
Bar is awesome
Service
Fantastic service
Pool
Great pool

Crowne Plaza Suzhou

from ZAR 2,788
  • Deluxe Room (Crowne Plaza)
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Club Room (Crowne Plaza)
  • Room, View (Crowne Plaza Special View)
  • Superior Suite (Crowne Plaza)
  • Premier Room, 1 King Bed, Non Smoking, Lake View
  • Premier Room, 2 Twin Beds, Non Smoking, Lake View

What’s around Crowne Plaza Suzhou

Landmarks

  • In Wuzhong
  • Jinji Lake - 6 min walk
  • Gate to the East - 8 min walk
  • In City Shopping Mall - 28 min walk
  • Suzhou Culture and Arts Center - 37 min walk
  • Suzhou International Expo Center - 2.4 mi / 3.9 km
  • Yuanrong Times Square - 2.5 mi / 4 km
  • Ferris Wheel Paradise - 2.8 mi / 4.5 km

Getting around

  • Pudong Intl. Airport (PVG) - 84 min drive
  • Wuxi (WUX-Shuofang) - 31 min drive
  • Suzhou Railway Station - 16 min drive
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 344 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station pick-up

Parking

  • Free nearby parking

  • RV/bus/truck parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Nightclub
  • Marina on site
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 22012
  • Conference space size (meters) - 2045
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Dining

Sun Seeker - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Abalone Prince - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Wasabi - Overlooking the pool, this restaurant serves lunch and dinner.

Fragrance - This restaurant overlooks the pool.

Marina - Onsite restaurant.

Crowne Plaza Suzhou’s small print

Also known as

  • Crowne Plaza Hotel Suzhou
  • Crowne Plaza Suzhou
  • Suzhou Crowne Plaza
  • Crowne Plaza Suzhou Hotel
  • Crowne Plaza Suzhou Hotel
  • Crowne Plaza Suzhou Suzhou
  • Crowne Plaza Suzhou Hotel Suzhou

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 170 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Suzhou

  • Does Crowne Plaza Suzhou offer free cancellation for a full refund?
    Yes, Crowne Plaza Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is there a pool at Crowne Plaza Suzhou?
    Yes, there's an indoor pool and a seasonal outdoor pool.
  • Are pets allowed at Crowne Plaza Suzhou?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Suzhou?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Suzhou?
    Yes, there are 5 onsite restaurants.

Recent reviews

Superb 9,2 From 23 reviews

Good 6,0
Disappointment of the room I get.
Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
hk1 night business trip
Very good 8,0
Classic hotel, good for a weekend stay.
Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Guy, hk1 night romance trip
Exceptional 10,0
This hotel is amazing!!
I've got an upgrade for an outstanding room. I've loved this hotel!!
SANDRO ALMIR, hk1 night business trip

Crowne Plaza Suzhou

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