One Acapulco Costera

Photo gallery for One Acapulco Costera

Primary image
30-inch LCD TV with satellite channels, TV
Desk, free WiFi, bed sheets
View from room
Desk, free WiFi, bed sheets

Overview of One Acapulco Costera

One Acapulco Costera

3.0 star property
3-star hotel in Costera Acapulco with outdoor pool and restaurant

7,4/10 Good

555 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Self parking
  • 24-hour business center
  • 24-hour front desk
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 19 min drive
  • La Quebrada Cliffs - 29 min drive
  • Playa Caletilla - 30 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive

About this property

One Acapulco Costera

Located in the entertainment district, One Acapulco Costera is a great choice for a stay in Acapulco. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 80 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Grab bar in shower

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Parking

  • Self parking costs MXN 80 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

Frequently asked questions

Overall score and ratings

7,4

Good

8,0/10

Cleanliness

7,8/10

Staff & service

7,1/10

Amenities

7,5/10

Property conditions & facilities

7,8/10

Eco-friendliness

8/10 Very good

Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Karina, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

II don’t recommended this hotel
Angelica, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved it! ❤️
❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Matthew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Normal
Esta bien para pasar la noche. Lo mas normal del mundo
Irasey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bien
Bien
1-night trip
Verified Hotels.com guest review

8/10 Very good

It is my vacation
My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
ZACHARY, 8-night trip
Verified Hotels.com guest review

4/10 Fair

No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
3-night romance trip
Verified Expedia guest review

6/10 Good

Alejandro, 1-night trip
Verified Hotels.com guest review