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Citadines Connect Fifth Avenue New York

City-center hotel within walking distance of Rockefeller Center

  • Free on-the-go breakfast and free WiFi
From
ZAR 2,524

Image gallery

  • Premier Suite, 1 Bedroom - Guest Room
  • Premier Suite, 1 Bedroom - Guest Room
  • Premier Suite, 1 Bedroom - Living Area
  • Premier Room with Two Double Beds - City View
  • Premier Suite, 1 Bedroom - Guest Room
Premier Suite, 1 Bedroom - Guest Room. Image 1 of 41.
1 / 41Premier Suite, 1 Bedroom - Guest Room
15 West 45th Street, New York, 10036, NY, United States of America
8,0.Very good.
  • From the moment we checked in Diana was amazing! Gave us a run down of everything and…

    Jun 18, 2021

  • Perfect location.

    Jun 18, 2021

See all 512 reviews

Official standards

This property advises that it adheres to Ascott Cares (Ascott Limited) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 124 smoke-free guestrooms
  • Weekly housekeeping
  • 24-hour business center
  • 24-hour front desk
  • Laundry service
  • Multilingual staff

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Midtown
  • 5th Avenue - 1 min walk
  • Times Square - 6 min walk
  • Broadway - 6 min walk
  • Grand Central Terminal - 7 min walk
  • Rockefeller Center - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premier Suite, 1 Bedroom
  • Premier Room with Two Double Beds
  • Premier Room, 1 King Bed
  • Standard Room
  • Premier Room, 1 King Bed, Accessible

Location

15 West 45th Street, New York, 10036, NY, United States of America
  • In Midtown
  • 5th Avenue - 1 min walk
  • Times Square - 6 min walk

What’s around

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • Times Square - 6 min walk
  • Broadway - 6 min walk
  • Grand Central Terminal - 7 min walk
  • Rockefeller Center - 7 min walk
  • Bryant Park - 8 min walk
  • Macy's - 13 min walk
  • Empire State Building - 14 min walk
  • Central Park - 17 min walk
  • Madison Square Garden - 21 min walk

Getting around

  • John F. Kennedy International Airport (JFK) - 37 min drive
  • Liberty Intl. Airport (EWR) - 32 min drive
  • LaGuardia Airport (LGA) - 24 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Grand Central - 42 St. Station - 10 min walk
  • New York W 32nd St. Station - 15 min walk
  • New York Penn Station - 23 min walk
  • 5 Av Station (W. 42nd St.) - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 6 min walk
  • 49th St. Station - 8 min walk

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily

Things to do

  • Use of nearby fitness center (discount)
  • Bicycle rentals nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held showerhead
  • Closed captioned TV
  • Portable shower seat
  • Grab bar - in shower
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Weekly housekeeping provided
  • In-room safe

Small print

Also known as

  • Holiday Inn Express Hotel New York City Fifth Avenue
  • Citadines Connect Fifth Avenue New York Hotel
  • Citadines Connect Fifth Hotel
  • Citadines Connect Fifth
  • Holiday Inn Express New York City Fifth Ave Hotel New York City
  • Holiday Inn Express New York City Fifth Avenue
  • Citadines Connect Fifth Avenue New York Hotel
  • Citadines Connect Fifth Avenue New York New York
  • Citadines Connect Fifth Avenue New York Hotel New York
  • Hotel Central Fifth Ave
  • New York City Fifth Avenue Holiday Inn Express
  • Holiday Inn Express Fifth Avenue
  • Holiday Express New York City Fifth Avenue
  • Holiday Express Fifth Avenue
  • Hotel Central Fifth Ave New York
  • Central Fifth Ave New York
  • Central Fifth Ave

Optional extras

Rollaway beds are available for USD 30.0 per night

Pets are allowed for an extra charge of USD 50 per accommodation, per night

Service animals exempt from fees

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Citadines Connect Fifth Avenue New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Emporium Brasil Restaurant (3-min walk), Ipanema Restaurant (3-min walk), and Nino's 46 (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
  • Have fun with nearby activities like cycling and horseback riding.
8,0.Very good.
  • 6,0.Good

    It’s ok

    Overpriced, small rooms. Rooms were clean but you can smell weed and smoke from other rooms. That’s not the hotel’s fault. No microwave and not even a fridge. Their on the go breakfast is only a yogurt,orange juice, granola bar and packaged fruit. Stayed there for 7 days, no variety in breakfast. Location was good, right near Fifth Ave, but now i know NYC pretty well, i would rather stay elsewhere.

    Pem, 7 night family trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Room was TINY!!! Receptionist gave me incorrect number to taxi/ride service. Breakfast to go wasn’t great at all.

    Jessica, 2 night family trip, Jun 8, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Smoke weed with no touch

    My stay wasn’t good the hotel so bad not look like the pictures inside the room you can smell everything and there is a lot of smoking weed inside the floor, I couldn’t slept because the smell with me inside my room . I asked the reception if can I check out after one night but they said no it will still charge me for two nights.

    Fahad, 2 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Worst experience in NYC

    I've been to NYC other times and this was so far the worst. Citadines is remarkable for having good hotels in europe but this unit was a deception. They can`t hold you luggage few hours after your check out (which is very common in NYC), they say that there is breakfast included but in real, what they offer is a bag with 1 cereal bar and 1 yogurt only and there was only a miserable small soap for shower! For this price you can find a lot better options in NYC!

    Edpo, 1 night trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Everything was cleaned, but the service room was not so efficient.

    Erick, 5 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Nice place

    Small comfortable room with a great bed

    Keith, 2 night trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location

    This hotel is well located near Fifth Avenue and close to Times Square. Very convenient for shopping or going to eat. The Premier Room with 2 Double Beds is small. It may be normal compared to NYC standards. The AC worked well. No issues with noise. Front desk team was top notch. The wifi speed was fine. The ToGo breakfast offering was the same everyday (yogurt, granola bar, OJ, and fruit cup). I would have liked to see them rotate some options (like fresh fruit instead of fruit cup, bagel, muffin or cereal).

    Lily, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Location is great and room was clean. However service was mediocre as we did not have room cleaning for the 3 days we stayed there (we had to beg the receptionist to send a cleaning lady) at least for 1 night cleaning... Also they did not keep the luggaes after checkin, so watch out!!

    MANOELA, 3 night trip with friends, May 27, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    We were very impressed with the hotel. It was small so ;therefore quiet. The suite was perfect for a family of four! Our teenage children were able to have privacy. Most of the sites we visited were centrally located near the hotel. We will definitely stay again!

    Melissa, 4 night family trip, May 26, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    1.5 star hotel terrible experience

    Why hotels.com gave him 3.5 stars We were getting a better hotel with free parking on Time Square but we chose them. There is no free breakfast They just give one yogurt, bar, and small packed juice. I feel cheated and the rooms are very small. This building should not be a 3.5 stars hotel. It should be a 1.5-star hotel.

    Harish, 3 night family trip, May 22, 2021

    Verified Hotels.com guest review

See all 512 reviews