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VIP Grand Lisboa Hotel and Spa

Photo gallery for VIP Grand Lisboa Hotel and Spa

Interior entrance
Seasonal outdoor pool
Lobby
Standard Double Room | Minibar, in-room safe, desk, blackout drapes
Buffet

Overview of VIP Grand Lisboa Hotel and Spa

VIP Grand Lisboa Hotel and Spa

5.0 star property
Luxury hotel with 2 restaurants, near Marquis of Pombal Square
7,6 out of 10 Good
7,6/10 Good

832 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Avenida 5 de Outubro, 197, Lisbon, 1050-054
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Marquis of Pombal Square - 24 min walk
  • Avenida da Liberdade - 26 min walk
  • Rossio Square - 42 min walk
  • Santa Justa Elevator - 45 min walk
  • Campo Grande - 1 min drive
  • Gulbenkian Museum - 1 min drive
  • Estádio da Luz - 5 min drive
  • Lisbon Cathedral - 5 min drive
  • Commerce Square - 5 min drive
  • Castle of São Jorge - 6 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 13 min drive
  • Cascais (CAT) - 25 min drive
  • Entrecampos Station - 4 min walk
  • Roma-Areeiro Station - 18 min walk
  • Sete Rios Station - 25 min walk
  • Campo Pequeno Station - 3 min walk
  • Entre Campos Station - 9 min walk
  • Saldanha Station - 12 min walk

Restaurants

  • A Padaria Portuguesa - 4 min walk
  • Bar Metro e Meio - 1 min walk
  • Sauvage - 2 min walk
  • Happy Noodles - 3 min walk
  • La Tagliatella Portugal Berna, Lisboa - 3 min walk
Map

About this property

VIP Grand Lisboa Hotel and Spa

Just 3.9 mi (6.2 km) from the airport, VIP Grand Lisboa Hotel and Spa puts you within a 10-minute drive of Rossio Square and Lisbon Oceanarium. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Pivot Restaurant, which serves breakfast and is one of 2 restaurants. This luxurious hotel is also 1.3 mi (2 km) from Marquis of Pombal Square and 1.3 mi (2.1 km) from Avenida da Liberdade. Fellow travelers say good things about the helpful staff and breakfast. Public transportation is just a short walk: Campo Pequeno Station is 3 minutes and Entre Campos Station is 9 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 295 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (5305 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 26-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Pivot Restaurant - This restaurant serves breakfast only.
Cenario - This restaurant serves lunch and dinner. Reservations are required. Open select days.
Press Club Bar - This bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children

Parking

  • Self parking costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Lisboa Hotel
Hotel VIP Grand Lisboa
Hotel VIP Lisboa
Lisboa Grand
VIP Grand Hotel Lisboa
VIP Grand Lisboa
VIP Grand Lisboa Hotel
VIP Grand Lisboa Hotel Lisbon
VIP Grand Lisboa Lisbon
VIP Lisboa Grand
Vip Grand Lisboa Hotel And Spa
VIP Grand Lisboa Hotel Spa
Vip Grand Lisboa Spa Lisbon
VIP Grand Lisboa Hotel and Spa Hotel
VIP Grand Lisboa Hotel and Spa Lisbon
VIP Grand Lisboa Hotel and Spa Hotel Lisbon

Frequently asked questions

Does VIP Grand Lisboa Hotel and Spa offer free cancellation for a full refund?
Yes, VIP Grand Lisboa Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at VIP Grand Lisboa Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at VIP Grand Lisboa Hotel and Spa?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at VIP Grand Lisboa Hotel and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at VIP Grand Lisboa Hotel and Spa?
Yes. Self parking costs EUR 12 per day.
What are the check-in and check-out times at VIP Grand Lisboa Hotel and Spa?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an onsite casino at VIP Grand Lisboa Hotel and Spa?
No, this hotel doesn't have a casino, but Lisbon Casino (7-min drive) is nearby.
What is there to do at VIP Grand Lisboa Hotel and Spa and nearby?
VIP Grand Lisboa Hotel and Spa has a seasonal outdoor pool.
Are there restaurants at or near VIP Grand Lisboa Hotel and Spa?
Yes, there are 2 onsite restaurants.
What's the area around VIP Grand Lisboa Hotel and Spa like?
VIP Grand Lisboa Hotel and Spa is a short 3-minute walk from Campo Pequeno Station and 8 minutes' walk from Campo Grande. Travelers say the area is walkable and good for shopping.

Reviews

7,6

Good

8,0/10

Cleanliness

7,6/10

Staff & service

7,4/10

Amenities

7,5/10

Property conditions & facilities

7,5/10

Eco-friendliness

Reviews

6/10 Good

Very old furniture and everything everywhere too dark, you can’t even see what’s clean. Dusty
Nayyar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NARESH, 1-night trip
Verified Hotels.com guest review

4/10 Fair

judy, 4-night trip
Verified Hotels.com guest review

6/10 Good

judy, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointing hotel and service
Before I start my complaint, I will start with the positives. Nice shower and a free bottle of water in the room. There are not many more positives about this hotel. Its very far from the city. Metro needed, and this involves a lot of walking to and from and changing lines. We booked this hotel because it had a Spa. We were not informed beforehand that the spa was closed. We realised this when we got to check in. We made our disappointment known once via email and tried to contact the manager. He was not available so we asked to be contacted by him twice. This did not happen. In Ireland, if this happened, we would be offered a complimentary drink at the least. We didn't even get an apology and as this was the only reason we chose the hotel, feel very undervalued as customers who spent a lot of money on a 3 night stay. The staff were not helpful or friendly and we wouldn't stay again. Nothing special about VIP Grand Lisboa and very disappointed customers. Stay in the city, its much better. And it's too late now for an apology.
slaine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok perfect
maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved it !!!!
Friendly staff. Good breakfast. Clean hotel. Best room service!
mojdeh, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

jean, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Na
Sourushe, 5-night trip
Verified Expedia guest review